Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated August 16, 2017
3,128 reviews

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3,128 Employee Reviews

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Pros
  • Pay is good, recieve weekly paychecks (in 287 reviews)

  • Pay is decent, benefits are good, challenging and dynamic (in 110 reviews)

Cons
More Pros and Cons

  1. "Best part-time job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Norman, OK
    Former Employee - Sales Associate in Norman, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    Professional environment, great starting pay for a part-time in college, lots of training, opportunities for advancement, big focus on customer satisfaction.

    Cons

    Retail hours (work most holidays and weekends). That's just the nature of the beast though.

    My only negative experience was that I was supposed to start at $12/hour and after months of working I realized I was only getting paid $11/hour. When I brought it up to the assistant manager, his response was, "I must have hit the wrong button. I can't go back and change it now." Come to find out, he had made this "mistake" with a handful of my co-workers as well.

    Otherwise, a very good company to work for.

    Advice to Management

    Don't bait and switch employees with their pay. Pay them what you agree to pay them.


  2. "Great start"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Fair amount of salary was given

    Cons

    High pressure volume for sales

  3. Helpful (8)

    "They dont care about you only numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clarins/Fashion Fair Consultant in Tulsa, OK
    Current Employee - Clarins/Fashion Fair Consultant in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dillard's part-time (Less than a year)

    Pros

    The best part about working at Dillards, Hands down, is the gratis, discount and all the free stuff i got from being a top credit earner and cosmetics associate collectively i got over three thosand dollars worth of gratis(makeup, perfume dillards bucks) during my 6 months of being there. The second pro was getting to play in makeup all day. The hours were just perfect for a part time position 28 hours a week.

    Cons

    The goals were insanely ridiculous for the cosmetic line I worked for. I was expected to sale 300 to 400 dollars daily, being that I worked at a dead end mall that was impossible. If you dont make you quota the first 6 months of being there your most likely be fired, Infact they hire in groups and fire in groups (10-15) people at a time, your replacement will probably be working with you right before your fired. They are very sneaky and dont let employees know whats really going on. I can go on, but the most important thing i will tell someone working in the tulsa area is if you start off at 12 theyll drop you for not meeting quota but if you start at 12.50 or more you will just get a pay cut. good luck

    Advice to Management

    Retail is not in the best place. We all know. Instead of blaming employees for low numbers dig deeper into the issue. Quit replacing groups people every three months its tacky and makes the company look worse. Get new registers.


  4. "Sales Associate - Men's Shoes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Toledo, OH
    Current Employee - Sales Associate in Toledo, OH
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dillard's part-time (More than a year)

    Pros

    Opportunity to be competitive, when the store is full

    Cons

    Commission draw is unrealistic, but it's not the stores fault, its a corporate level problem. There's very little mobility amongst jobs, and the atmosphere is very high-school/political


  5. "Shoes Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Arlington, TX
    Former Employee - Sales Associate in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dillard's part-time (More than a year)

    Pros

    Flexible with school schedules , good job for college student

    Cons

    Employees slack in the back to sell because they're on commission and managers don't enforce daily duties


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dillard's part-time

    Pros

    The hourly is good, its higher than at most department stores.

    Cons

    Very slow, unless its holiday season


  7. "Dillard's"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's part-time

    Pros

    Great employee discounts especially during sales.

    Cons

    Management is unprofessional and undependable. High turnover

  8. "Amazing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Temple, TX
    Current Employee - Sales Associate in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's part-time (Less than a year)

    Pros

    Pay is very good, management is incredibly friendly & patient when you're new.

    Cons

    The customers can be difficult at times but when you have a great team to assist you, it's completely manageable

    Advice to Management

    Keep it up! Y'all are incredibly kind & informative.


  9. Helpful (2)

    "The sales goals were unrealstic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Dillard's part-time

    Pros

    They had good hourly pay.

    Cons

    The pay was cut if you didn't meet sales goals. And that was impossible to do.

    Advice to Management

    Make a realistic goal for the employees to reach.


  10. "If you're looking for a career opportunity stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dillard's full-time (More than a year)

    Pros

    Pay and that it is weekly instead of biweekly

    Cons

    If you have bad store and assistant store managers your store will crash and burn. I watched my first store go from amazing and organized and most people being happy to everyone complaining drama filled and a lot of employee turnover. I came to my second store (because if you want to move up you have to be transferable) and walked into a dictatorship with management. Because of that all the employees were negative they would scream at each other on the floor in front of customers. And some employees got away with everything because they would kiss managements butt while others would get a write up if they did anything wrong. I had many co workers that were obviously discriminated against. Everyone acted like this was normal behavior

    Advice to Management

    BE A LEADER NOT A DICTATOR! It will get you, your store, and employees a lot further.


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