Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated July 21, 2017
3,090 reviews

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3,090 Employee Reviews

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Pros
  • Pay is good, recieve weekly paychecks (in 286 reviews)

  • Pay is decent, benefits are good, challenging and dynamic (in 110 reviews)

Cons
  • Unrealistic expectations of sales goals (in 419 reviews)

  • Sales quota needs to be non existant (in 199 reviews)

More Pros and Cons

  1. Helpful (1)

    "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Dallas, TX
    Former Employee - AREA SALES MANAGER in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's full-time (More than 5 years)

    Pros

    Chance to learn and develop analytical skills

    Cons

    Poor time management. Company operates in emergency mode. Horse whip management style. No time off, during Christmas holiday most management staff worked 20+ days straight. Company does not abide by state: TITLE 2. PROTECTION OF LABORERS

    SUBTITLE B. RESTRICTIONS ON LABOR

    CHAPTER 52. MISCELLANEOUS RESTRICTIONS

    SUBCHAPTER A. RESTRICTIONS ON CERTAIN CONSECUTIVE PERIODS OF EMPLOYMENT

    Sec. 52.001. RETAIL EMPLOYER. (a) A person who is an employer may not require an employee to work seven consecutive days in an establishment, the business of which is selling merchandise at retail.
    (b) The person may not deny an employee at least one period of 24 consecutive hours of time off for rest or worship in each seven-day period. The time off must be in addition to the regular periods of rest allowed during each day worked.
    (c) The person shall accommodate the religious beliefs and practices of an employee unless the employer can demonstrate that to do so would constitute an undue hardship on the conduct of the employer's business. In addition, the person may not require an employee to work during a period that the employee requests to be off to attend one regular worship service a week of the employee's religion.
    (d) This section does not apply to employment of a part-time employee whose total work hours for one employer during a calendar week do not exceed 30 hours.

    Acts 1993, 73rd Leg., ch. 269, Sec. 1, eff. Sept. 1, 1993.

    Advice to Management

    training at Dillards is sub par. Store operates in a manor that is contradictory to success in this retail environment. Reduce the number of hours needed in each department as the retail sales are not going to rebound, they will most likely get worse. Quit working people into exhaustion. Changing everything on a daily basis will not improve sales only burn out management. Store management should have a more detailed job description and performance expectations.


  2. "A terrible place to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Jacksonville, FL
    Current Employee - Beauty Advisor in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dillard's part-time (More than a year)

    Pros

    Good starting pay, opportunities to interact with customers, 25% discount and double discount several times a year.

    Cons

    Some managers don't belong in their positions. No assistance for planning business opportunities. My manager treats me like I'm 5 years old because I didn't have any previous retail experience. Some people never get their full 1 dollar raise after training for no reason.

    Advice to Management

    Please for the love of god clean house. No one cares anymore and I'm tired of working there. Several talented people in cosmetics are searching for new jobs because of the lazy cosmetics manager. You won't know what you're missing until everyone is gone.

  3. Helpful (1)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Buford, GA
    Current Employee - Retail Sales Associate in Buford, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dillard's part-time (More than a year)

    Pros

    Cool place to work at first, In the mall, sort of laid back

    Cons

    The goals management gives set employees against one another
    hostility and childish antics
    stealing customers and sales

    Advice to Management

    Full-time employee should be the only one's with sales quotas


  4. "Great discount, cool people, job itself was OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Norman, OK
    Former Employee - Sales Associate in Norman, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    generous discount
    good pay
    clean work environment
    nice people (usually)
    can be fun if you get a customer that loves to shop

    Cons

    it slows down and becomes boring
    run out of stuff to do
    the quota can be stressful
    you have to watch out for shoplifters

    Advice to Management

    Having a sales associate with a quota and an associate to organize and know the merchandise would be more practical


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lewisville, TX
    Current Employee - Sales Associate in Lewisville, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dillard's full-time (Less than a year)

    Pros

    Utilizing your company discount during a sale. Great employees, I've met some pretty remarkable people while working here.

    Cons

    Managements is all over the place.


  6. "The company promotes bullying and prejudice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's full-time (More than 10 years)

    Pros

    A paycheck, benefits, 401 compensation

    Cons

    They promote people who are unqualified for that position, They hire and put bodies on the floor that can''t speak English or count money, while expecting experienced employees to train, as well as do their normal sales responsibility. Management only concerned about looking good on the backs of their sales associates. Expect associates to bring in customers and they do nothing to drive business.

    Advice to Management

    Retire all of the management starting at the top level. Their style of management went out 30-40 years ago.


  7. "Dillard's"

    StarStarStarStarStar
    Former Employee - Sales Associate in Chesapeake, VA
    Former Employee - Sales Associate in Chesapeake, VA

    I worked at Dillard's part-time (More than a year)

    Pros

    Friendly, upbeat environment and plenty of opportunity to move up

    Cons

    Long hours, management sometimes got on a power high

  8. "Unrealistic Dillard's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orlando, FL
    Current Employee - Sales Representative in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dillard's part-time (More than a year)

    Pros

    Flexible schedule, friendly staff, caring people

    Cons

    unrealistic goals, poor management, no team work, people stealing your sales, job security

    Advice to Management

    Please stop with the unrealistic goals, there are some days


  9. "So far, So good!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Alexandria, LA
    Current Employee - Dock Worker in Alexandria, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dillard's part-time

    Pros

    Ok pay, scheduling is pretty good and nice people to work with.

    Cons

    Honestly I don't see any Cons at the moment.

    Advice to Management

    Keep doing what you are doing. You keep your employees happy. Happy employees=productive day.


  10. "Good job while in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bowling Green, KY
    Former Employee - Anonymous Employee in Bowling Green, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's part-time

    Pros

    Good sales experience and good pay for college student.

    Cons

    Turn over rate is terrible. The daily quota expectations are too high in specific locations and make it almost impossible to make commission.


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