Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated Jun 22, 2019

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Found 4137 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
38%
Approve of CEO
Dillard's CEO Bill Dillard II
Bill Dillard II
1978 Ratings
  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Denton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's full-time for less than a year

    Pros

    great employees, hours, choose what job you want to do

    Cons

    management, commission, location was not good for sales

    Dillard's2019-06-05
  2. "Terrible atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boardman, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dillard's part-time for more than a year

    Pros

    Pay is good, opportunity for raises.

    Cons

    No job security, creates toxic environment.

    Dillard's2019-06-04
  3. Helpful (1)

    "Mixed review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Temple, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Dillard's full-time for more than a year

    Pros

    Solid 38+ hrs Paid every week Hour long lunch High starting salary

    Cons

    Must meet sales requirements or you will be let go Management cares more about sales then the actual employees Does not work around your schedule Must work weekends

    Dillard's2019-06-02
  4. "Not the best but the pay is good"

    StarStarStarStarStar
      Current Employee - Retail Sales Associate 
      Doesn't Recommend

      I have been working at Dillard's part-time for less than a year

      Pros

      Weekly Pay and the starting rate is $13/hr.

      Cons

      Poor Management, competitive sales associates, focused on credit card applications

      Dillard's2019-05-17
    • Helpful (1)

      "Not a happy place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales in Bee Cave, TX
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Dillard's full-time for less than a year

      Pros

      The $14 hourly pay, and the discount. i can’t think of any others.

      Cons

      They they reprimand you for the smallest things and call you up to HR as if you were being summoned to the Principals’ office. You’re treated like a 5 year old. It’s really demeaning.

      Advice to Management

      Recognize good hardworking employees and quit playing favorites. You know who you are.

      Dillard's2019-06-20
    • "Cold Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Treasury Analyst in Little Rock, AR
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Dillard's full-time for more than a year

      Pros

      consistent hours, nice headquarters, good cafeteria

      Cons

      cutthroat in departments. no one wants to help; doing inventory 2x per year with travel

      Advice to Management

      none

      Dillard's2019-05-30
    • Helpful (1)

      "Terrible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Associate in Provo, UT
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Dillard's part-time for less than a year

      Pros

      Working with the other employees was the only plus, and the pay was good.

      Cons

      Management is terrible. They will talk about the employees and laugh about them behind their backs. They will not schedule you based on your availability, and if you have a class or something while you are scheduled, you were told to call in and let them know and you were penalized for it. They would get upset if you couldn't come in, even though you gave the manager your availability for each week and you were told...

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      Advice to Management

      Get new management and act like you actually care about your employees.

      Dillard's2019-06-19
    • "Okay Work Culture, Inefficient Management, and High Sales Goals"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Phoenix, AZ
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Dillard's part-time for more than a year

      Pros

      There is a high base salary for sales associates, especially for departments that have commission on top of their base goals. Raises during review period are consistent and can result in long-term salary growth.

      Cons

      Equipment is outdated, and while recent software developments have made the POS system look nicer, the underlying systems are showing their age. The use of a constant number (SPH) in determining sales goals regardless of customer flow in the store means that employees are either worn down by the sales goals and leave, or heavily defend their area. Since each employee is judged individually vs as a team, trying to...

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      Advice to Management

      Emphasize the systems that are used to manage customers in training. Increase the promotion of your stores to a younger demographic, or increase the ability of local stores to help promote charitable and local traffic to your stores. Either allow for team goals, adapt the SPH goal to traffic flow, or adapt your goals to allow for associates to work together to obtain their sales goals without fighting each other....

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      Dillard's2019-05-14
    • "Business Manager, Chandler AZ"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Manager in Chandler, AZ
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Dillard's full-time for more than 3 years

      Pros

      I’ve made some good friends here. Almost all of us have left or will be leaving very soon. Vending machines in the break room. Men’s and women’s restrooms available

      Cons

      Unbelievably incompetent, irresponsible and condescending upper management! No HR Department!!! Need to use cell phone at work with no reimbursement. Drug and alcohol use while on the sales floor permitted with no action taken (even after multiple reports to Mgmt) Monthly schedules not posted until a few days before beginning of that month. Required to work 12 hour shifts and stretches of 12-14 consecutive days. This...

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      Advice to Management

      Please stop treating your employees like 10 year old children who’s only mission in life is to serve you. Your employees have a life that matters. Listen to them and treat them with respect. Try smiling at your employees and speaking to them, not at them. Perhaps they would not all quit and your turnover would decrease. Hire smarter Hire SMARTER!!! HIRE SMARTER!!!!! Enforce dress codes!!!!!

      Dillard's2019-06-17
    • "My thoughts"

      StarStarStarStarStar
        Current Employee - Beauty Advisor in Clearwater, FL

        I have been working at Dillard's full-time

        Pros

        Good pay Flexible Sturdy Discount

        Cons

        Poor management Negative vibes

        Advice to Management

        Listen to employees and have more open mindedness

        Dillard's2019-05-26
      Found 4137 reviews