Dimension Data Reviews | Glassdoor

Dimension Data Reviews

Updated March 22, 2019
127 reviews

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2.9
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Dimension Data CEO Jason Goodall
Jason Goodall
35 Ratings

Employee Reviews

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Pros
Cons
  • "Flexible time for work/life balance" (in 47 reviews)

  • "No work life balance - expect to be up at all hours and have no time for family" (in 19 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Sales Director in New York, NY
    Current Employee - Area Sales Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dimension Data full-time (More than 3 years)

    Pros

    Culture - Everyone at the company truly wants the people around them to succeed.
    Flexible hours - work / life balance

    Cons

    I do not have any at this time.


  2. "Lack of vision and broken leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer II in Charlotte, NC
    Former Employee - Senior Systems Engineer II in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dimension Data full-time (More than 5 years)

    Pros

    good experience, good people, access to many technologies.

    Cons

    lead on about opportunities with empty results. too many changes going on with little opportunity. leadership stalled.

    Advice to Management

    lol

  3. "DiData NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Austin, TX
    Current Employee - Technical Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dimension Data full-time (More than 3 years)

    Pros

    Great Pay and flexible work

    Cons

    Company Culture and executive lack of leadership

    Advice to Management

    Find a true leader quickly.


  4. Helpful (4)

    "Laid Off After 3 Months Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Scottsdale, AZ
    Former Employee - Principal Consultant in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dimension Data full-time (Less than a year)

    Pros

    DD seems to have great clients and great team members.

    Cons

    DD knew they were going thru a corporate merger with NTT and they laid off 10% of their workforce as a part of that. I was only there 3 months when I got laid off - and left a great job at a company I was with for 16 years after being heavily recruited for DD.

    Advice to Management

    DD should have never hired me knowing the business situation they were in.


  5. Helpful (6)

    "Few opportunities for advancement and no vision, but can provide experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dimension Data full-time (More than 5 years)

    Pros

    Large company, global presence, mature service catalogue and established vendor/supplier relationships, deep technical expertise across many IT areas and specialities.

    Cons

    Overly and unnecessarily politicised for a privately-held org. Disturbing lack of vision - as a result rarely ahead of the market and slow to react to the market. No name recognition in the US. Leadership often prefers opportunities for grandstanding vs creating long term sustainable and profitable business.

    Advice to Management

    You have created a rather narcissistic culture with far too much emphasis on "diversity" only for the sake of diversity itself - it comes off as fake and contrived so whilst you may think you are signalling the "proper" corporate virtues, it is instead perceived as obnoxious and thus has been bad for morale.

    You must stop trying to fill pointless quotas or reach whatever arbitrary diversity goals you are striving towards, and stop overlooking qualified and experienced existing staff and candidates simply because they don't have the right biology or ethnicity. It reflects quite poorly on the business to have people that are relatively unqualified for their jobs touted as the future of the business or their industry; as a general principle of business, it is demoralising to staff when you hire, groom, or promote for any purpose or reason other than merit and experience. You should know this already, because it is just common sense, but perhaps you need to hear it or have a reminder.

    Also, don't summarily reject suggestions for innovation from clients and staff. They frequently have more relevant and current information than you do, so you should listen more carefully.

    And lastly, trying to manage all the risk out of the business is a fool's game . Risk is where reward comes from. Take some risks. You're privately held - it is just baffling to see such stodgy leadership attitudes and behaviors from an organisation that isn't in the sway of the public markets.

    Dimension Data Response

    Mar 13, 2019

    Thank you for your review and feedback. We value collaboration in achieving our vision of becoming the leading global systems integrator and managed services provider for Hybrid IT. We do this by not... More


  6. Helpful (1)

    "No Vision few opportunities for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in New York, NY
    Former Employee - Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dimension Data full-time (More than 3 years)

    Pros

    Flexibility able to work remote
    Good benefits

    Cons

    Too many changes with no direction.
    Upper management have no clue what is going on.
    Very top heavy.
    Declining culture and working environment.
    Use to be once an extremely positive and collaborative culture has turned into a numbers based race. With current leadership changes and layoffs, the culture and direction of the business has no stability

    Advice to Management

    Listen to your employees.

    Dimension Data Response

    Mar 15, 2019

    Thank you for taking time to leave a review. Like many companies inside and outside our industry, we’re transforming the way we do business to achieve our vision of becoming the leading global... More


  7. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dimension Data full-time (Less than a year)

    Pros

    flexible friendly fun fantastic place

    Cons

    promotes men before women

  8. Helpful (5)

    "Lots of changes and missed aligned expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Consultant in San Francisco, CA
    Current Employee - Senior Solutions Consultant in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dimension Data full-time (More than a year)

    Pros

    Lots of visibility into a larger network of vendors, partners, etc. Opportunity to work on exciting projects

    Cons

    Misaligned expectations, too many changes too fast, and lack of focus.


  9. "Needs support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Client Support in Plano, TX
    Current Employee - Inside Client Support in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dimension Data full-time (Less than a year)

    Pros

    Does not micro manage employees.
    Generous salary

    Cons

    Trainjng in remote location needs work.
    Area Sales Manager is more like a friend tk the sales staff than a manager.

    Advice to Management

    Hire strong leaders or promote strong leaders.


  10. Helpful (3)

    "A lot of changes right now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Long Beach, CA
    Current Employee - Project Manager in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dimension Data full-time (More than 3 years)

    Pros

    Great people, great place to learn, a lot of great clients

    Cons

    Going through changes, chaotic structure, difficult advancement