Din Tai Fung Reviews | Glassdoor

Din Tai Fung Reviews

Updated November 7, 2017
60 reviews

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2.7
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60 Employee Reviews

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Pros
  • Fun, fast-paced environment with some of the best tips in the restaurant industry (in 4 reviews)

  • Money is good if you are a server or a runner (in 2 reviews)

Cons
  • Managers are all young, so management is unprofessional and inconsistent (in 2 reviews)

  • No matter whether you did something right or wrong, you will still get blamed regardless, lessening employee morale (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "Confusing management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expo
    Current Employee - Expo

    I have been working at Din Tai Fung part-time

    Pros

    Work with some of the sweetest coworkers I have ever met. Considerate and very teamwork oriented environment. Time goes quickly.

    Cons

    Little communication between management. Receive instructions from one manager and different from another the next day. Very few team meetings, and a high turnover rate. The work is very fast paced for a very high volume restaurant. That being considered, the management and owners expect a heavy workload. All FOH workers are mandatory part time so that they dont have to pay health benefits.
    Love the chain but not the corporate direction the company has taken.


  2. "Fun and Engaging"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Din Tai Fung full-time

    Pros

    You learn and grow a lot.

    Cons

    Customers that don't follow rules.

  3. "Din Tai Fung"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Greeter
    Current Employee - Greeter
    Doesn't Recommend

    I have been working at Din Tai Fung (More than a year)

    Pros

    Fun environment
    Good coworkers
    Fair pay for work

    Cons

    Stressful
    Some employees don't pull their weight


  4. "Fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Din Tai Fung full-time

    Pros

    Met some great people. Learned some things.

    Cons

    It's like high school all over again.

    Advice to Management

    Show no favoritism.


  5. "Was treated like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner/Expo in Glendale, CA
    Former Employee - Food Runner/Expo in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Din Tai Fung full-time (More than a year)

    Pros

    Owners were really nice and understanding
    Great food
    Always busy
    Really clean environment compared to other restaurants
    Paid well
    Rich culture and story
    Frank is awesome

    Cons

    One manager was always strict and mean to co workers
    There weren’t any other cons from what I remember...
    Some co workers had a temper as well when it became busy

    Advice to Management

    Josh and Tien were great managers..the lady manager was rude.


  6. "Overall Not Too Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Arcadia, CA
    Former Employee - Server in Arcadia, CA
    Recommends
    Positive Outlook

    I worked at Din Tai Fung part-time (More than a year)

    Pros

    friendly coworkers, good pay, plenty of shifts, flexible scheduling

    Cons

    parking, the management can be petty at times, some decisions amongst workers are bias

    Advice to Management

    Be fair and reward the hard workers, not the ones that kiss up or are good looking.


  7. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner in Costa Mesa, CA
    Former Employee - Food Runner in Costa Mesa, CA
    Recommends
    Positive Outlook

    I worked at Din Tai Fung part-time (More than a year)

    Pros

    Coworkers are amazing
    Team work is great
    Lots of opportunity for growth
    Management understands that everyone is human and everyone makes mistakes

    Cons

    If management doesn't like you (you have to be a cruddy employee for them not to like you)
    you wont move up.
    You will get worked to the bone.

    Advice to Management

    You guys are great keep doing what your doing

  8. "Din tai fung"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    great food
    short shifts
    friendly management
    personable employees

    Cons

    fast-paced
    steep learning curve
    cramped work place

    Advice to Management

    frequent team meetings
    competitive wages


  9. "Good for part time work with school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Seattle, WA
    Former Employee - Busser in Seattle, WA

    I worked at Din Tai Fung part-time

    Pros

    flexible hours, work-life balance,

    Cons

    lots of turnover, not easy to move up


  10. "Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant
    Former Employee - Office Assistant
    Doesn't Recommend
    Neutral Outlook

    I worked at Din Tai Fung (Less than a year)

    Pros

    -50% discount on the first meal

    Cons

    -minimum wages
    -terrible working condition (office hardly fit two people in it)

    Advice to Management

    Maybe treat your employee like a human when they work so hard and get to work in an office without functional AC...


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