Diplomat Specialty Pharmacy Reviews | Glassdoor

Diplomat Specialty Pharmacy Reviews

Updated October 30, 2018
105 reviews

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2.8
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Brian Griffin
2 Ratings

105 Employee Reviews

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Pros
  • "growing company with good benefits" (in 6 reviews)

  • "Offer full time positions in a part time world" (in 4 reviews)

Cons
  • "Everyone is so busy covering themselves, no one is getting any meaningful work done" (in 3 reviews)

  • "Upper management within the company doesn't always seem to value the IT group as much as they should" (in 3 reviews)

More Pros and Cons

  1. "pharmacist manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist Manager in Blue Ash, OH
    Current Employee - Pharmacist Manager in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diplomat Specialty Pharmacy full-time (More than 5 years)

    Pros

    Taking care of patients and employees

    Cons

    none, many oppertunities for anyone who is ambitious

    Advice to Management

    none, keep up the good work


  2. "Pharmacy manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Diplomat Specialty Pharmacy full-time

    Pros

    Good company culture and patient care focus

    Cons

    Fast expansion contributes to mixed messages from different areas of the company

  3. "Pharmacist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diplomat Specialty Pharmacy full-time

    Pros

    Hours, Location, Schedule, Less stressful than retail

    Cons

    Accrued PTO, holidays, sick days,


  4. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diplomat Specialty Pharmacy full-time

    Pros

    Direct supervisors genuinely interested in growth of employees

    Cons

    Focus from patient care to dollar signs since going public. A whole new executive leadership team is making changes to adapt, grow and keep investors happy however the high touch patient care we once had seems to be diminishing. Beginning to feel more like one of the "Big Box" pharmacies instead of the local pharmacy it was years ago.
    Compensation is lower than industry average.


  5. Helpful (3)

    "This place is going downhill fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Flint, MI
    Former Employee - Patient Care Coordinator in Flint, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diplomat Specialty Pharmacy part-time (Less than a year)

    Pros

    Good lunch vendors
    Weekends off
    Able to help people in need if you do it under 30 seconds.

    Cons

    Management consistently looking for petty new rules to lower quality of life for employees.
    They do not promote based on skill, this is a popularity contest. Heavy Favoritism in the company.
    You are always under the "watchful eye" of leads and supervisors and hounded 24/7. Be prepared for threats of termination over the smallest errors.
    Brand new lights in the building really emphasized how disgusting the building is.
    Very poor job security, constantly under stress.
    Their only goal is cutting costs and meeting metrics, the patient is not #1 priority here.
    Everything is an "occurrence".
    Do not trust any other employees, they will stab you in the back any chance they get to get management to like them more.
    Employees complained about not having enough help, yet management would not push any part time to full time.

    Advice to Management

    It's very clear this USED to be a great place to work, with their flags boasting "2015 Best Workplace". However it is now 2018 and those times are long gone. Employees were once inspired and empowered, now they are simply micromanaged. Instead of focusing on destroying morale you should try to help employees in need when they come to you. Cut out favoritism, focus on employee performance. Leads are obviously chosen because they are part of the "clique" and liked by management. Leads were horrible and lacked knowledge and at times were rude and disrespectful.


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diplomat Specialty Pharmacy full-time

    Pros

    Good compensation and benefit package. Feels good to help people

    Cons

    Some people treat others like they are beneath them because of their job title


  7. Helpful (7)

    "USED TO BE A GREAT PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Flint, MI
    Current Employee - Team Lead in Flint, MI
    No opinion of CEO

    I have been working at Diplomat Specialty Pharmacy full-time (More than 5 years)

    Pros

    Diplomat is a good starter company if you are entering the pharmacy world.
    Good lunch vendors.
    *Some* management is okay.

    Cons

    NO work/life balance, you can only miss 3 times in a year. They do not care if you are sick, if your child is sick, if you get into a car accident on the way to work, if you broke your foot, etc. If you are not at work you get an occurrence.

    Most Management does not listen to their employees. I get it, you can't please everyone but when the majority of your employees are offering the same suggestions to improve the workplace, then you need to make changes.

    The pay is below industry standard for any other specialty pharmacy. Diplomat is the LARGEST independent specialty pharmacy who makes MILLIONS (even after all the bills and fees are paid). There's no reason why we should not be paid decently!

    Advice to Management

    Before this company went public you took great care of your employees, but afterwards it became all about the shareholders and money. We stopped getting the Christmas gift, no budget for team building activities, raises are nominal and it feels as though you just sopped listening to what we need. You get rid of all your best employees or they leave because you don't want to take care of them. Get it together before its too late!

  8. Helpful (1)

    "Insurance Reimbursement Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast paced
    Room for growth
    Schedule (9-5/1 late shift)
    Benefits
    Atmosphere

    Cons

    Lack of communication
    Leadership
    Favoritism
    Politics
    Workload and expectations
    Attendance policy
    HR communication

    Advice to Management

    Value employees as individuals, not just a team driven by numbers. Listen to employees and their concerns. Majorly improve communication interdepartmentally


  9. Helpful (7)

    "It’s all about who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Flint, MI
    Current Employee - Pharmacy Technician in Flint, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Diplomat Specialty Pharmacy full-time (More than 3 years)

    Pros

    Helping patients with specialty medications

    Cons

    Favoritism plagues this company. They grew too quickly and ended up with managers that are not qualified and do not even know simple computer functions or how to even spell the medication names correctly. They rely heavily on dangling promotions in front of you then choosing someone else after you’ve put in the work. That way they can later tell you it’s what you need to work towards, when they actually just want you to do the extra work without any benefits to yourself. Management delegates all tasks to those below them then takes credit for all the work as their own. Their attendance policy is 3 marks in a year, which includes leaving early, calling off, or being more than 6 minutes late. No sick days are given. PTO has to be formally submitted and approved by a supervisor prior to using. If you sit in a meeting with upper management for more than 10 minutes you’ll realize they despise their employees and think they’re incompetent whiny morons. If you apply for a job and don’t get the position HR never notifies you.

    Advice to Management

    Listen to your workplace surveys. Quit waving around your flags stating you were in the top places to work over 3 years ago. Since going public, you have not been in the top places to work. Hire some actual professionals for HR. No one there knows what they’re doing. Make an attendance policy that allows people to have life events. I’ve never worked for a company before where you can off 3 times in a year with over 100 hours of PTO to use and you get written up for it. Reevaluate your managers. Appreciate the good employees.


  10. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Diplomat Specialty Pharmacy full-time

    Pros

    great company to grow with
    very patient focused

    Cons

    Frequent Restructuring
    Project Priorities can be hard to determine
    Compensation isn't always competitive


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