Direct Brands, Inc. Reviews | Glassdoor

Direct Brands, Inc. Reviews

42 reviews

Filter

Filter

Full-timePart-time

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Lippman
7 Ratings

42 Employee Reviews

Sort: PopularRatingDate

  1. "great people"

    StarStarStarStarStar
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    Pros

    super great friends, great location, free books

    Cons

    company had several layoffs through the years


  2. "They shut down. Couldnt adapt to all the e-books, kindles, etc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in New York, NY
    Former Employee - Call Center Customer Service Representative in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. (More than a year)

    Pros

    easy job, incentives was great extra money

    Cons

    outdated company, couldnt adapt to the new era of technology

  3. "Nice people, bad business practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It was a great place to work. Friendly and helpful employees

    Cons

    The direction of the company would change on a whim

    Advice to Management

    Use your greatest resource, the experience of the employees.


  4. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A good place to work

    Cons

    Team concept works best than supervisor vs "reports".


  5. "Administrative Assistant"

    StarStarStarStarStar
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    I enjoyed the years I worked at Direct Brands. Great group of co-workers. Everyone was part of the Team. Great work ethic and great benefits and perks.

    Cons

    No longer the same company. Upper management changed. A lot of changes.

    Advice to Management

    Rather not say.


  6. "Large company, small staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. full-time (More than a year)

    Pros

    I had the opportunity to work with some pretty incredible people while working at Direct Brands.

    Cons

    At a certain point during my tenure, it seemed as if upper management was struggling to find a direction for the brand. The continuity business is hard, and it's even harder when digital technologies were flooding the market. At a certain point there just wasn't any growth opportunity so I needed to leave.

    Advice to Management

    Test, analyze and test again. Also, show your employees that they add value. They're your greatest resource.


  7. "Not what it use to be. Company was purchased by VC which did the normal thing for a VC. Cut, cut, cut."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Direct Brands, Inc. full-time

    Pros

    Some very good people who understand their jobs. Unfortunately wasting away at a company in a downward spiral.

    Cons

    No money invested into the business. In fact, VC took money out of the business.

  8. "The beginning of the end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You will learn a lot about the business because you will wear many hats (a good thing in the long run when you get a better job!). The environment is very entrepreneurial and almost no micro management. A plus for self-starters.

    Cons

    Low morale and little to no leadership. Communication from upper management is almost nil. Direction changes constantly without explanation.


  9. "Laid off after 12 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mechanicsburg, PA
    Former Employee - Anonymous Employee in Mechanicsburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    In all honesty, overall I enjoyed my time at DBI. I worked with some wonderful people and gained so much knowledge and experience in a variety of areas. I did make decent money though.

    Cons

    It was hard to watch the company slowly die. When I first joined the company as a CSR, there were almost 300 agents. 12 years later we were down to just 35. Finally, they did the one thing we were always told they would never do - they outsourced our jobs and closed the facility. Realistically I don't foresee the company lasting much longer. Frankly I'm surprised it is still going.


  10. "Shrinking Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter
    Former Employee - Senior CopyWriter
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Spacious offices, close to Penn Station, fairly good benefits (back then)

    Cons

    Lack of coherent direction as a company, not a ton of room for growth, complacency. This was once a huge music, DVD and book club company (BMG, Columbia House, Bookspan) that has shrunk considerably over the last ten years. Seems there were rounds of layoffs every eight months or so. Don't know what the current situation is.


Showing 42 of 43 reviews
Reset Filters