Direct Brands, Inc. Reviews | Glassdoor

Direct Brands, Inc. Reviews

42 reviews

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2.3
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John Lippman
7 Ratings

42 Employee Reviews

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  1. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A good place to work

    Cons

    Team concept works best than supervisor vs "reports".


  2. "They shut down. Couldnt adapt to all the e-books, kindles, etc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in New York, NY
    Former Employee - Call Center Customer Service Representative in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. (More than a year)

    Pros

    easy job, incentives was great extra money

    Cons

    outdated company, couldnt adapt to the new era of technology


  3. "Administrative Assistant"

    Star Star Star Star Star
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    I enjoyed the years I worked at Direct Brands. Great group of co-workers. Everyone was part of the Team. Great work ethic and great benefits and perks.

    Cons

    No longer the same company. Upper management changed. A lot of changes.

    Advice to Management

    Rather not say.


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  5. "Large company, small staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. full-time (More than a year)

    Pros

    I had the opportunity to work with some pretty incredible people while working at Direct Brands.

    Cons

    At a certain point during my tenure, it seemed as if upper management was struggling to find a direction for the brand. The continuity business is hard, and it's even harder when digital technologies were flooding the market. At a certain point there just wasn't any growth opportunity so I needed to leave.

    Advice to Management

    Test, analyze and test again. Also, show your employees that they add value. They're your greatest resource.


  6. "Laid off after 12 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mechanicsburg, PA
    Former Employee - Anonymous Employee in Mechanicsburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    In all honesty, overall I enjoyed my time at DBI. I worked with some wonderful people and gained so much knowledge and experience in a variety of areas. I did make decent money though.

    Cons

    It was hard to watch the company slowly die. When I first joined the company as a CSR, there were almost 300 agents. 12 years later we were down to just 35. Finally, they did the one thing we were always told they would never do - they outsourced our jobs and closed the facility. Realistically I don't foresee the company lasting much longer. Frankly I'm surprised it is still going.


  7. "So sad..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    Great co-workers, who have become good friends outside of work. Compensation and benefits were good until they took 5% away from us in hard times and then never returned it when the economy got a bit better. Autonomous decision making. No micromanaging.

    Cons

    Constant looming layoffs made it a very stressful work environment. You felt it wasn't a matter of "if" you were going to get laid off, but "when". Leadership tended to spend more time having keggers and playing ping pong then handling the plummeting membership. I couldn't help but think they had a different agenda than growing the company.

    Advice to Management

    Figure out what you want to do with the company and stick to it.


  8. "End of an era"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. full-time (More than 10 years)

    Pros

    Great people. There was such an amazing dynamic amongst co-workers. Many have become lifelong friends. Freedom to make everyday work decisions...no micromanaging.

    Cons

    Constant layoffs and people leaving made for a very stressful and sad work environment. It was hard to get excited about work when you didn't know when the ax would fall. You felt it was inevitable. And when people left, more work for those who were left, with no raises, no promotions. "Just be happy you still have a job" was the philosophy.

    Advice to Management

    Figure out what you want to do or just close the doors and put everyone out of their misery!


  9. "Stagnant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design in New York, NY
    Former Employee - Design in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct Brands, Inc. full-time (More than a year)

    Pros

    Rarely need to work late. Some nice people.

    Cons

    No development opportunities. No real interest in employee growth.

    Advice to Management

    Show some interest in helping direct reports and everyone to better themselves and actually care beyond just doing enough to try and stave off their inevitable lay off.


  10. "Direct Bland, run the opposite direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Brands, Inc. full-time (More than 5 years)

    Pros

    Building personal relationships and bonds with co-workers and flexible hours is all.

    Cons

    Not one person received a raise in the past 4 years, the ones that did received it under the table. It's a matter of time until the company becomes extinct. Favoritism is your only hope for this place. Everyone and I mean everyone there talks about how bad it is. Layoffs occur almost quarterly, so join the company if you want to be a part of the revolving door.

    They'll lure you in with a positive future but have cut millions of dollars removing themselves from legacy systems, layoffs, not paying vendors and pocket the money.

    Advice to Management

    Take care of your employees. It's a pretty simple philosophy. Learn it and embrace it.


  11. Helpful (3)

    "Run from this sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in New York, NY
    Former Employee - Middle Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Brands, Inc. full-time (More than 8 years)

    Pros

    I can't think of a pro. There is no reason to give your time or expertise to these people.

    Cons

    horrible management has placed people in roles where they have zero idea of what they are doing and laid off everyone else. 5 CEOs in the past 5 years has left this place adrift on every level. Go to their Facebook pages if you want to see how they've made their customers feel.

    Advice to Management

    Find and hire someone that knows your business because you surely do not.


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