Direct Energy Reviews in Houston, TX | Glassdoor

Direct Energy Houston Reviews

Updated October 5, 2017
121 reviews

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Houston, TX Area

3.5
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Badar Khan
44 Ratings

121 Employee Reviews

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Pros
Cons
  • Although they believe in a work life balance, it is sometimes hard to leave at the end of the day (in 10 reviews)

  • Door to door has been banned by govt so selling is more challenging (in 6 reviews)

More Pros and Cons

  1. "Shocked at how great of a company this is!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Specialist in Houston, TX
    Current Employee - Category Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (Less than a year)

    Pros

    The people here are amazing, and benefits are just phenomenal. They pay a large % of your lifetime gym membership. Subsidized food in their kitchen which is also great. Honestly, i did not expect this from direct energy and happy to call them my employer.

    Cons

    Lots of changes, rapidly growing company so employees have to be nimble. Other than that, great company! If you get a chance to interview take it!

    Advice to Management

    Continue taking care of your employees as you have been and they will go above and beyond to make sure this company is successful.


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    Self managed vacation, flexible work environment, generally nice people

    Cons

    Ever present, constant change. I sometimes wonder if leadership knows what it's doing or if this is just one big social experiment. Very poor technology makes it difficult to connect with colleagues in the UK. Poor training and development opportunities. Career growth very limited to non-existent.

    Advice to Management

    Stick to a plan for more than 3 months.

  3. "Slower than Slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Direct Energy (More than a year)

    Pros

    Great overall culture... other than that, not much.

    Cons

    When it comes to hiring people or promotions, they move at the speed of dark!!!

    Advice to Management

    Check your pulse to make sure that you are consious before putting a position on the boards.


  4. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Houston, TX
    Current Intern - Intern in Houston, TX
    Recommends
    No opinion of CEO

    I have been working at Direct Energy as an intern (Less than a year)

    Pros

    What comprises a company is people. And the people at DE were the best I've worked with by far.

    Cons

    During my time there were a lot of managerial changes, which made for an interesting culture. Everyone was on edge.


  5. "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant in Houston, TX
    Former Employee - Legal Assistant in Houston, TX
    Positive Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Flex schedule available, they try to make a work/life balance happen, very involved in the community, relaxed atmosphere most of the time. Nice benefits

    Cons

    Seems a little unorganized at times, not a lot of structure, open environment -NO privacy which means it's sometimes hard to concentrate on work due to goings on around you. Pay is on the low end of the spectrum for the industry. Not much room for upward mobility in a lot of the departments.

    Advice to Management

    T&A needs to be honest when recruiting about pay, bonuses, etc.


  6. "Category Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Manager in Houston, TX
    Former Employee - Category Manager in Houston, TX
    Approves of CEO

    I worked at Direct Energy full-time (Less than a year)

    Pros

    Flexible working environment with open communications

    Cons

    Upward mobility for workers to enter into management


  7. "Senior Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Risk Analyst in Houston, TX
    Former Employee - Senior Risk Analyst in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Very laid-back environment with good employees. The benefits were OK but below what competitors offered. The atmosphere was great for collaboration.

    Cons

    Salary increase was somewhat lagging and there were some layoffs sometime back. There was a hiring freeze in the department that suggested growth issues but has since been resolved.

  8. Helpful (3)

    "Finance is not a meaningful development opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than 3 years)

    Pros

    Pretty good benefits - health, 401k, and new unlimited vacation policy. Flexible work was a positive - providing opportunity to get the work done on time from home as needed. I had a great manager, plus the next-up manager was accessible and great to work with. Most individuals are good to work with and helpful. The company is trying hard to compete in a very challenging industry by restructuring. Pretty innovative with new ways to create value for the retail energy customer.

    Cons

    This is strictly a job until you land somewhere else. The primary problem is the hyper competitiveness of the industry, tight margins and low manager maturity. This results in regular restructuring. But, in fact, it causes teams to relearn the processes and then fix issues repeatedly. Thus, it is hard to make long-term progress in improving processes and results. There is limited career progression for a couple reasons. First, in my humble opinion, some senior managers are either inexperienced or plain bad people managers. Secondly, HR doesn't have a seat at the table and therefore the managers don't get the benefit of best practices. There is a bit of the Dilbert mentality in management - some people get promoted very fast or probably too fast, beyond there competency, others languish and then leave. Promotions are not really based on competency, more on favoritism.

    Advice to Management

    Set a path and then stick to it. Spend more time developing people. CFO and Finance Leadership need to create and deliver compelling messages that will motivate the entire team. Then consistently communicate and provide updates.


  9. "great benefits and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than 5 years)

    Pros

    big company, room to grow and move to different depts, great benefits, lots of opportunity , access to career training etc

    Cons

    political as most corporations are, the customer gets lost in the big picture - shareholders come first

    Advice to Management

    listen to some calls, understand your customers


  10. "It is a great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Conversion Analyst in Houston, TX
    Current Employee - Digital Conversion Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (Less than a year)

    Pros

    Great work environment and everyone is very helpful

    Cons

    Everything is perfect i wouldn't want to change anything

    Advice to Management

    Nothing


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