Direct General Reviews | Glassdoor

Direct General Reviews

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Found 173 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
0%
Approve of CEO
Barry Karfunkel
1 Ratings
Pros
  • "Paid Time Off, Medical benefits,(in 6 reviews)

  • "flexible schedule, PTO, contests, customer and employee appreciation(in 5 reviews)

Cons
  • "Upper management and middle-management huge communication disconnect(in 16 reviews)

  • "Usually, your immediate supervisor would have no insurance background as they only hired people that came from retail sales only(in 8 reviews)

More Pros and Cons
  1. Featured Review

    "Enjoyed my experience with Direct"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Panama City Beach, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Direct General full-time for more than 2 years

    Pros

    Good Pay for area plus commissions, great co-workers, good health benefits, decent PTO

    Cons

    Did not like having to do outside marketing, rather than sell business and assist customers in office.

  2. "Great Company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct General full-time

    Pros

    Tons of opportunity for growth

    Cons

    Sale of company leading to loss of independence

  3. "Run far away"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Tuscaloosa, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct General full-time for more than a year

    Pros

    Health Benefits i guess and maybe even the hours at first.

    Cons

    Mirco managed, snitches, very messy women who are brown nosers , and piss-poor management with NO INSURANCE EXPERIENCE.

    Advice to Management

    Start over big time. Wipe the slate clean or throw the whole company in the garbage.

  4. "Sales Agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Direct General full-time

    Pros

    Met new people, time off was approved relatively easily

    Cons

    Benefits were not great, training and management were unorganized, bad behavior by coworkers went overlooked, every minute of the day was micromanaged, commission was recently lowered

  5. "So far so good"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Tuscaloosa, AL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Direct General full-time for more than a year

    Pros

    flexible schedule, PTO, contests, customer and employee appreciation

    Cons

    training process needs work thats all i can complain about at the moment

  6. "Don’t walk, run far away"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Direct General

    Pros

    They’ll hire anyone, so it’s great if you need a foot in the insurance biz and gain experience.

    Cons

    Inconsistent and shady practices throughout the company.

  7. "Insurance agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent 
    Doesn't Recommend
    Negative Outlook

    I worked at Direct General full-time for more than 4 years

    Pros

    People you deal with daily Coworkers

    Cons

    Upper management the majority not licensed insurance agents. With little to no insurance background. Micro managed

    Advice to Management

    Treat your employees better, don't just say it show it.

  8. "Sales agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Sales Producer in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Direct General full-time for more than 4 years

    Pros

    Work schedule is nice.

    Cons

    Monotonous work. Very very little pay. Does not promote within. Expected to stay an agent with no career advancement. Commission structure is awful. We don’t even make a full 1 percent when we write an auto policy we make .004 % for each personal Auto policy and if it cancels for whatever reason we owe that commission back to the company. Overall, not a good career choice in my opinion.

    Advice to Management

    If you want to lower your turnover rate, pay your agents more and promote your agents to hiring paying positions!

  9. "Insurance Agent"

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    No opinion of CEO

    I worked at Direct General full-time for more than 6 years

    Pros

    Really enjoyed the people I worked with.

    Cons

    No career growth opportunities or any advancement.

  10. "backwards and very unprofessional"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ccs in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Direct General full-time for more than 2 years

    Pros

    pto benefits,401k,vto and thats it folks

    Cons

    when people who have worked at a company for many years quit that's a sign to run .The company has there own picks and chooses to who they like and don't, if u want to advance u have to be a push-over and a rat for the company,change rules back and forth they can never make up there mind they always say one thing and do the other and very hypocritical in management, turn over rate is extremely high its like playing dodgeball.

    Advice to Management

    stop hiring team leaders that don't know what there doing and stop promoting work best friends and not qualified professionals for the job

Found 173 reviews