Direct General Reviews | Glassdoor

Direct General Reviews

Updated August 30, 2018
157 reviews

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2.3
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Approve of CEO
Direct General CEO John W. Mullen
John W. Mullen
48 Ratings

157 Employee Reviews

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Pros
Cons
  • "Upper management and middle-management huge communication disconnect" (in 14 reviews)

  • "High turnover and process changes leads to very high pending spikes, no yearly bonus and yearly raise very low" (in 5 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct General full-time

    Pros

    Tons of opportunity for growth

    Cons

    Sale of company leading to loss of independence


  2. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Direct General full-time (More than 5 years)

    Pros

    Really enjoyed the people I worked with.

    Cons

    No career growth opportunities or any advancement.

  3. "backwards and very unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ccs in Baton Rouge, LA
    Current Employee - Ccs in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Direct General full-time (More than a year)

    Pros

    pto benefits,401k,vto and thats it folks

    Cons

    when people who have worked at a company for many years quit that's a sign to run .The company has there own picks and chooses to who they like and don't, if u want to advance u have to be a push-over and a rat for the company,change rules back and forth they can never make up there mind they always say one thing and do the other and very hypocritical in management, turn over rate is extremely high its like playing dodgeball.

    Advice to Management

    stop hiring team leaders that don't know what there doing and stop promoting work best friends and not qualified professionals for the job


  4. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Direct General full-time (More than 3 years)

    Pros

    Pay check , co workers, not managers

    Cons

    Favoritism, unprofessional management, poor management


  5. "Enjoyed my experience with Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Panama City Beach, FL
    Former Employee - Insurance Sales Agent in Panama City Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Direct General full-time (More than a year)

    Pros

    Good Pay for area plus commissions, great co-workers, good health benefits, decent PTO

    Cons

    Did not like having to do outside marketing, rather than sell business and assist customers in office.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Naples, FL
    Current Employee - Insurance Agent in Naples, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Direct General full-time (Less than a year)

    Pros

    Benefits and pro are decent

    Cons

    Micro management and reporting


  7. "Sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Tampa, FL
    Former Employee - Sales Agent in Tampa, FL

    I worked at Direct General full-time (More than a year)

    Pros

    Direct helps unlicensed agents get thief license free of charge with no binding contract when they leave.

    Cons

    Horrible management, employee guidelines change often, commission structures often change.

  8. "Where do I start?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Nashville, TN
    Former Employee - Senior Software Engineer in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Direct General full-time (Less than a year)

    Pros

    Didn't get the "over-qualified" BS applying for a position.

    Cons

    Everything else. Low salary, horrible management (including micromanaging supervisor who would alter my code before committing to TFS and then blame me when he broke it). Merger caused tremendous stress within the company without anyone knowing if their job was safe. Spied on their employees.

    Advice to Management

    This goes up to the top. You need to find supervisors and other managers who aren't just worried about their own position within the company. Need to check into the visa status of their employees as many moved their visas to shell companies during the merger to ensure they wouldn't be deported.


  9. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Tampa, FL
    Former Employee - Claims Adjuster in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct General full-time (More than 3 years)

    Pros

    The benefits and your co-workers

    Cons

    Large volume of claims often


  10. "Anoynomous"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct General full-time

    Pros

    Having a bi weekly paycheck

    Cons

    Everything else.. Messy/ unfair management team so there would be no advice to management because the problems start from there.


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