Direct Supply Reviews | Glassdoor

Direct Supply Reviews

Updated June 16, 2017
164 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Bob Hillis
96 Ratings

164 Employee Reviews

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Pros
  • There is a ton of career opportunity for internal employees and leaders will work with you to make sure you have a good work/life balance (in 25 reviews)

  • Great culture, lots of freedom, lots of mobility within the company (in 12 reviews)

Cons
  • Terrible accountability throughout the organization, especially in middle management (in 8 reviews)

  • It is a small company that grew up too fast (in 6 reviews)

More Pros and Cons

  1. "Director of Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Operations in Milwaukee, WI
    Former Employee - Director of Operations in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Supply full-time (More than 3 years)

    Pros

    Rigorous hiring process leads to amazing partners to work with. Even better, Direct Supply is a partner owned business. Top talent has room to move if you're motivated and engaged. The future of the long term care is bright, and as Direct Supply is such a powerful force in the industry, there are some amazing days ahead!

    Cons

    Executive team is not always aligned on priorities, which can cause gridlock with big swing decision making.

    Advice to Management

    Keep being present. It's amazing that anyone in the company can bump into and chat with the CEO on down. Social atmosphere is a big plus and pays dividends through partner morale, keep up the good work here!

    For a proposed change, do a GEMBA walk. It's a lean term and effectively means management getting familiar with what's going on with the front lines. It would be awesome if the leadership team (EWG) spent 4 hours a quarter (<1% of their time) in the shoes of their front line partners seeing how difficult and wasteful some of the work is. I think it would motivate them to expedite true business improvement decisions.


  2. "UX at Direct Supply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in Milwaukee, WI
    Former Employee - User Experience Designer in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Supply full-time (More than 3 years)

    Pros

    Lots of motivated young developers. Closely connected to MSOE. Nicely redone downtown Milwaukee offices...

    Cons

    The use of UX is more of a wish than a reality...

  3. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Milwaukee, WI
    Former Employee - Intern in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Supply (Less than a year)

    Pros

    - Great work life balance
    - They treat their interns like full-time employees and give them real work to do
    - Fun and friendly culture
    - Very smart employees
    - They have food trucks on campus in the summer (FiveStar Nachos is fantastic!)

    Cons

    - As a full-time student, it was hard for me to work the expected 20-25 hours a week
    - Pay is a bit low for full-time employees, but benefits make up for this

    Advice to Management

    - Keep doing what you are doing


  4. Helpful (3)

    "The "Apple" of Senior Living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSSI Procurement in Milwaukee, WI
    Former Employee - DSSI Procurement in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Direct Supply full-time (More than 3 years)

    Pros

    Employee Owned, Respected Work Life Balance, Great Partners, Extra Curricular Events, Dog Friendly Employer, No Dress Code

    Cons

    Overwork, Excessive Change (new work team, role, or environment every 2 to 3 months)

    Advice to Management

    Keep a close relationship with your employees to ensure they don't become burnt out over their workload. Often times feelings of overwork are not shared honestly with management (team leads) as other partners fear they will be seen as "not being able to handle their work".


  5. Helpful (2)

    "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ecommerce Coordinator in Milwaukee, WI
    Current Employee - Ecommerce Coordinator in Milwaukee, WI
    Recommends
    Negative Outlook

    I have been working at Direct Supply (Less than a year)

    Pros

    I worked with an extremely talented team of coworkers. My hours were flexible and the work environment was very casual.

    Cons

    Direct Supply likes to focus on benefits like being able to bring your dog to work and skimps on compensation.

    Advice to Management

    Stop letting bad managers call themselves leaders.


  6. "Great Company to make a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Supply (More than 10 years)

    Pros

    Great company that offers a competitive salary, great training and in a market that will experience tremendous growth over the next 20 years due to demographics. The more you invest into your own development and the more you contribute the further you can go.

    Cons

    As a high growth organization, career advancement opportunities abound. There is not always a perfectly prescribed career path because new positions emerge constantly. If you want that perfectly prescribed path, keep looking.


  7. Helpful (1)

    "White Young Males Apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Milwaukee, WI
    Former Employee - Manager in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Supply full-time (More than 3 years)

    Pros

    Flexible schedule. free coffee, great parties, free snacks, working lunches expensed, nice workout facility. Free parking. Online training courses were nice.

    Cons

    White young male (WYM) dominated management in my former department. Minorities, experienced workers and women are not valued as much as the WYM

    Advice to Management

    Truly diversify

  8. "Great People & Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Supply (More than a year)

    Pros

    The people who work at Direct Supply are great individuals who are fun to work with, professional, and care about the company and you doing well. Company also has good work life balance and is willing to be flexible to your needs and schedule.

    Cons

    Perhaps not the highest salaries.


  9. Helpful (1)

    "Not too small, not too big."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Manager in Milwaukee, WI
    Current Employee - Technology Manager in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Direct Supply full-time (More than 3 years)

    Pros

    Shorts and T-Shirts every day. Seriously.
    It's large enough to be taking over a city block, but small enough to know everyone.
    Actually a work hard/play hard culture.
    Career development is taught to managers and expected to be followed to help their direct reports.
    Profit sharing!
    Company parties/events.
    Free soda/snacks.

    Cons

    Can be cliquey.
    What happens when Bob (the CEO) actually retires?
    Current spending limitations of assisted living facilities are hurting the bottom line.
    Some employees have been at the company for a very long time and try to use that against newer employees.

    Advice to Management

    You say you're committed to keeping top talent, make sure you are actively doing so.
    Backfills need to be filled before you realize why the job existed in the first place.
    Show people you mean what you say at quarterly meetings by using examples of keeping your word.


  10. "Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun and energetic atmosphere the employees work hard, but have fun!

    Cons

    I do not have not one.


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