Discount Car and Truck Rentals Reviews | Glassdoor

Discount Car and Truck Rentals Reviews

Updated April 9, 2017
143 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Jay Singer
65 Ratings

143 Employee Reviews

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Pros
  • You get to drive new cars before any customer damage them (in 12 reviews)

  • Drive lots of different cars from Civics to luxury Audis and BMWs (in 7 reviews)

Cons
  • long hours 7-6 most days except fridays which are usually 7-930 if your lucky (in 26 reviews)

  • Very long days, not much of a work/life balance (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "Just a paycheque"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Ontario, CA
    Former Employee - Customer Service Specialist in Ontario, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Discount Car and Truck Rentals part-time (More than a year)

    Pros

    You get a paid every two weeks.....

    Cons

    Not 100% sure how some of these reviews have positive feedback. Discount is very disorganized. All you have to do is walk into one of their offices and everyone runs around with their heads cut off.

    The company lies to customer by telling them that their issues will be taken care of and they will get a call back from the operations manager. Yet the counter staff are left to deal with these issues everyday!

    You never have cars for customers.
    Customers are always pissed
    Cars are never cleaned properly because you don't have much time to do a good job because a customer has been waiting for a car for an hour.
    Cars DO NOT GET SERVICED!!!!!!!!!
    Some vehicles had their engines blown because they had not been serviced!!
    Managers are hypocrites, liars and only care about their bonus.

    The reviews that state this company is good to work for are 100% made up by the management team and by HR.

    Advice to Management

    Sell the company or become a Dealership. I am sure people would come and buy cars from a former car rental company who doesn't repair cars or does proper maintenance on their vehicles.


  2. "nice part time job"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The schedule was very flexible as i worked part time

    Cons

    I wish the pay was higher


  3. Helpful (1)

    "Long hours, a lot of work for the pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers and manager were great. The environment was good.

    Cons

    Working min 10 hrs a day was too much. The job was a job of 3-4 roles.. Not worth it for the pay.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "revenue analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intermediate Analyst
    Current Employee - Intermediate Analyst
    Recommends
    Approves of CEO

    I have been working at Discount Car and Truck Rentals full-time (More than a year)

    Pros

    Good place to learn and grow skills
    Amazing work culture

    Cons

    Pay is not the best


  6. "CSS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Toronto, ON (Canada)
    Current Employee - Customer Service Specialist in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Discount Car and Truck Rentals full-time (Less than a year)

    Pros

    Customers are nice and you get to drive lots of cars

    Cons

    Managers are not trained to deal with people and employees

    Advice to Management

    Part of any management position should be a course in employee relation and HR


  7. "Service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can select your working schedule

    Cons

    Long working hour, low pay.

    Advice to Management

    No room to advance


  8. "A decent start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Discount Car and Truck Rentals full-time

    Pros

    Good place to really feel the heat of working in a fast paced environment where you'll have to deal with customers and coworkers and all the messes that come with high pressure. At least you should be able to drive fairly skillfully by the end of this job.

    Cons

    Lots of work, not enough pay

    Advice to Management

    Take better care of the workers


  9. "service attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Manager is very knowledgeable, helpful. Supportive and makes sure job gets done while making sure employees are happy

    Cons

    work-life balance, hours are long make it difficult to balance personal stuff. Customers are always angry since the company doesn't have available cars.


  10. "Good start to your career withing the automotive industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Discount Car and Truck Rentals full-time

    Pros

    HR was very caring and helpful, good training program in place prior to starting position.

    Cons

    Late hours on Fridays/weekends, employee contribution for employee caused vehicle accidents (even while preparing/cleaning vehicle for customer) needs to be reevaluated

    Advice to Management

    Ensure employees are being treated with respect by other employees


  11. Helpful (2)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discount Car and Truck Rentals full-time

    Pros

    Discount is a family business with good team culture and a great place to start a career.

    Cons

    No real "cons" to speak of. Maybe updating compensation to attract and retain more top end talent. Overall a good place to learn and start your career.

    Advice to Management

    Keep listening to your valued employees and striving to always improve. Discount is a good company.



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