Discount Car and Truck Rentals Reviews | Glassdoor

Discount Car and Truck Rentals Reviews

Updated November 17, 2017
162 reviews

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2.5
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Jay Singer
79 Ratings

162 Employee Reviews

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Pros
  • drive new cars, develop relationships with advisors at various dealerships and bodyshops (in 14 reviews)

  • Paid training, Free lunch every Friday, Enjoy to drive new cars (in 9 reviews)

Cons
  • Forced into working overtime/long hours - other staff quit/call in sick because they've had enough (in 30 reviews)

  • work-life balance, hours are long make it difficult to balance personal stuff (in 11 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    day goes by very fast

    Cons

    Slow promotion, no leniency, efforts known not passed to management

    Advice to Management

    na


  2. "Not a great company to work Forbes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ontario, CA
    Former Employee - Customer Service Representative in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Discount Car and Truck Rentals full-time (More than a year)

    Pros

    Operations managers try to compensate for corporate not caring , if you need hours it's good because it is over full time hours , have nice yearly things such as herbie cup

    Cons

    Branch managers are usually not manager material , long hours 7-6 basically everyday, there's no time for yourself because you're always at work, very hard to balance work and life..by the time u get home it's 7 and you're exhausted

    Advice to Management

    Branch managers need to stop choosing favourites , making all staff do everything except favourites , also need to not degrade employees, manager called me stupid, dumb on many occasions also coaching should be done one on one rather I was humiliated infront of customers and co-workers on purpose when my manager was mad at me

  3. Helpful (1)

    "Long hours, a lot of work for the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers and manager were great. The environment was good.

    Cons

    Working min 10 hrs a day was too much. The job was a job of 3-4 roles.. Not worth it for the pay.


  4. Helpful (2)

    "Just a paycheque"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Ontario, CA
    Former Employee - Customer Service Specialist in Ontario, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Discount Car and Truck Rentals part-time (More than a year)

    Pros

    You get a paid every two weeks.....

    Cons

    Not 100% sure how some of these reviews have positive feedback. Discount is very disorganized. All you have to do is walk into one of their offices and everyone runs around with their heads cut off.

    The company lies to customer by telling them that their issues will be taken care of and they will get a call back from the operations manager. Yet the counter staff are left to deal with these issues everyday!

    You never have cars for customers.
    Customers are always pissed
    Cars are never cleaned properly because you don't have much time to do a good job because a customer has been waiting for a car for an hour.
    Cars DO NOT GET SERVICED!!!!!!!!!
    Some vehicles had their engines blown because they had not been serviced!!
    Managers are hypocrites, liars and only care about their bonus.

    The reviews that state this company is good to work for are 100% made up by the management team and by HR.

    Advice to Management

    Sell the company or become a Dealership. I am sure people would come and buy cars from a former car rental company who doesn't repair cars or does proper maintenance on their vehicles.


  5. "nice part time job"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The schedule was very flexible as i worked part time

    Cons

    I wish the pay was higher


  6. "Manager in training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager-In-Training in Miramichi, NB (Canada)
    Current Employee - Manager-In-Training in Miramichi, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discount Car and Truck Rentals full-time (More than a year)

    Pros

    My director of operations, Paul is an absolutely phenomenal guy. And is the first to reach out to my northern New Brunswick branch to make sure I'm doing all right and to let me know he's proud of the work me and my team do. I know that if I ever have a concern or question I can always go to my higher ups and will get the help I need. This is the first time in my life where I've woken up and looked forward to going to work

    Cons

    Fleet management can some times be stressful. But that's any rental company that will say that

    Advice to Management

    Keep up the good work guys. Us branch level staff really appreciate what you do for us


  7. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North York, ON (Canada)
    Current Employee - Anonymous Employee in North York, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discount Car and Truck Rentals full-time (Less than a year)

    Pros

    Positive Work Environment; Great culture; Canadian owned and operated; friendly employees, open communication, positive work life balance; challenging but rewarding work; management open to hearing and implementing new ideas. Opportunity for growth.

    Cons

    could be more technologically advanced to streamline processes

  8. "Client Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Edmonton, AB (Canada)
    Current Employee - Client Service Specialist in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discount Car and Truck Rentals full-time (Less than a year)

    Pros

    Great team, flexible schedule, opportunity for lot of over-time

    Cons

    Pay is low compared to other competitors, managing fleet can get stressful

    Advice to Management

    Increase the minimum wage


  9. Helpful (1)

    "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Discount Car and Truck Rentals full-time

    Pros

    long hours for someone looking for a lot of overtime

    Cons

    No appreciation for employees and no scope for gorth

    Advice to Management

    Hire better HR for better management hiring


  10. "Customer service rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Discount Car and Truck Rentals part-time

    Pros

    You get to drive different cars

    Cons

    You are not compensated enough for the work you do


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