Discount Tire Reviews

Updated May 17, 2022

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Found 1,812 of over 1,828 reviews

3.9
69%
Recommend to a Friend
75%
Approve of CEO
Discount Tire CEO Dean Muglia
Dean Muglia
390 Ratings

What people are saying about Discount Tire

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Top Review Highlights by Sentiment

Pros
  • "Good pay and the people where great(in 192 reviews)
  • "Great for people with family’s with having Sunday’s off and also a day during the week.(in 95 reviews)
  • "Great benefits and 401K.(in 85 reviews)
  • "Summer and Christmas bonuses are great.(in 55 reviews)
  • "Fun work environment and very professional attitude all around.(in 43 reviews)
Cons
  • "Long hours for full time that can tire your body out but if you love the job makes it all worth it(in 129 reviews)
  • "Some managers do not cultivate good qualities out of their employees but this is an individual issue not company wide.(in 56 reviews)
  • "Poor management and handling of employees.(in 55 reviews)
  • "Long hours of 11hour days five days per week are expected on your feet completing manual labor.(in 49 reviews)
  • "The breaks are short and the hours can be long.(in 25 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Discount Tire and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years
    Featured Review

    Great company unlimited potential

    Dec 8, 2021 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team atmosphere, on the job training extremely fun events.

    Cons

    Long hours, long days and can be stressful.

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  2. 5.0
    Current Employee

    Great work

    May 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not much to think about

    Cons

    No growth for the future

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  3. 1.0
    Former Employee

    Employee Retention

    May 10, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you work with and build a relationship are awesome. You spend so much time together they become your family.

    Cons

    Ever since 2017 when Bruce Hollie passed away the company has forgotten it roots. What he built was all about caring for and cultivating his people and his customer. Discount was successful because we took care of the customer which in return built trust and them returning. Unfortunately now the company is all about the all mighty dollar and not customer or employee retention.

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    1 person found this review helpful
  4. 1.0
    Former Employee, more than 10 years

    Work will become life.

    Apr 30, 2022 - Senior Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will meet incredible people who care deeply about you from store manager down to tire technician. You will also learn how to extensively multi task. The company gives you permission to TRULY take care of the customer.

    Cons

    There is no work/home life balance. Severely underpaid for the amount of responsibility your role has. Closing at 6 is meaningless. You stay until the last car is done and store is clean. So make no solid plans after work. Leaders above store manager are out of touch with day to day processes and have unrealistic expectations. More tasks are consistently added to your role with no raise in compensation. You will end up working during lunch break or not taking a lunch. You have no sick days. There are black out periods for vacation. Customers will verbally abuse you with little to no repercussion instead they are most the time rewarded for it.

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    1 person found this review helpful
  5. 1.0
    Former Employee, more than 5 years

    Great if you are single and want your life to be consumed

    Mar 18, 2022 - Marketing Assistant Manager in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company has been going downhill since before I quit. They were asking everyone to submit reviews on glass door in meetings while they were still employed, which gave them all the positive reviews they needed to counter the real reviews.

    Cons

    Expect to be over worked and under paid. Don't be misled by the higher ups that make 6 figures, this is one of the worst jobs you could ever have or put your body through. It is very simple and straight forward but the management, work conditions and pay are terrible. To be working in these conditions the pay needs to be significantly increased for the tire technicians specifically. To advance in the company you have to devote your entire life to this company, say goodbye to your social life! If you make it to the sales counter, regardless of the customers true needs, your goal is always to sell tires. If a customer comes in for 1, you recommend 2. If a customer comes in for 2, you recommend 4. Overall this company does not care enough for the ones that actually keep the vehicles moving. While this company does have a few good people working for it, it is mainly people that will manipulate and lie to you for their benefit and toss you to the side.

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    1 person found this review helpful
  6. 1.0
    Current Employee, more than 10 years

    The culture is dead

    May 17, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As a manager, you have the opportunity to positively influence the lives of young men and women who are discovering who they are and what they want out of life. 6% match on 401K and great benefits.

    Cons

    -AVPs and VPs are trash. They are more of a liability than an asset. They’re so far out of touch and set such unrealistic expectations for stores. If you try to voice your concerns with this, they talk over you in a “get back in line” fashion. This creates disgruntled employees due to seeing the effect they have on their managers. Store managers average around $130K a year and yet are leaving at a record pace. You know what they say, people don’t quit jobs… they quit managers. So who do you blame for managers quitting? Hmmm. -Dollar signs cover any and all issues. If you’re running a successful store you’re safe (even if you’re unethical in your practices). If you’re running a struggling store (despite being in a nose dive economy) you will be chastised relentlessly for anything and everything. -They talk an awfully big game on caring for their people. So much so that you aren’t allowed to schedule your full time staff over 45 hours a week or your PT staff over 35 hours. This is all in the name of “quality of life”. Meanwhile as a Manager, you could work 6 days straight (10-12 hours a day) without taking a lunch break and you won’t hear a word from your AVP or VP. Why is this? Well because Managers are paid salary so they don’t care how many hours you work. So it’s all a lie. They don’t care about you, your quality of life or your family. They only care about the dollar. -This company saw record profits in 2020 and 2021 yet goes CRAZY cutting the hours of PT employees in 2022 to the point where they can’t make ends meet. So they end up quitting. But the same ole mentality of “people quit managers” causes them to further chastise managers when the AVPs and VPs are the problem. Once again, when your opinion is voiced you’re told to get back in line. -Every manager isn’t held to the same standard. Managers within the “inner circle” of AVPs and VPs get special treatment. They’re often overlooked on their flaws and are religiously praised in front of the rest of the managers. Mangers outside the inner circle are constantly hassled the the point of being bullied. -This is all happening while they’re telling you it’s all in the name of making your dreams come true. They don’t care about your dreams or the guy below you. It’s all a lie to keep future generations in slavery so the Halle family can continue being billionaires while we can’t even make it to our kid’s events or sports games. -It wasn’t always this way. This all started when Mr. Halle passed away. I have been with the company for over 20 years and have seen first hand the downfall of a truly amazing culture. What exists now is a hollow shell of Discount Tire’s once glorious culture.

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  7. 4.0
    Former Employee, more than 5 years

    High level view

    May 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great bridge job that offers weekly pay and fair salaries

    Cons

    Extremely long hours (shift lasted from open to close of business), Leadership could use some mentoring.

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  8. 1.0
    Former Employee

    Poor employee treatment

    Apr 26, 2022 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly checks and good 401k

    Cons

    Don’t care about employees anymore after Bruce Halle died this is a completely different company they only care about the customer will have employees work their tails off for years and they finally get their first customer complaint but because the higher up avp does not like you they cut you however have kept employees with racist complaints on top of other customer complaints and just swap them stores. Instead of making employees happy they tell them to put fake smiles on and then threaten multiple employees to fire them and try to clean house rather then be professional I have a lot of friends there still and they are all being told they are going to basically be letting them go. Discount is about the $ don’t work there if you want a career they will let you go in a heart beat no questions. Not to mention they have 1 person doing 5 peoples jobs and that’s okay.

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    1 person found this review helpful
  9. 1.0
    Current Employee, more than 1 year

    Look elsewhere

    May 12, 2022 - Apprentice Technician in Winston-Salem, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    employee discount on tires and wheels

    Cons

    you leave when they say you can leave, they will not give your friends or family a discount like in years past, management likes to stand around and watch the technicians work, but even when slow will yell at the technicians to do something while they play candy crush, absolutely abysmal pay for the volume of work expected, voicing any complaints will get you labeled as "toxic" but if you dont like being verbally abused you need a thicker skin. schedule is make one week in advance, like 8th grade you need a sick note if you call out, "trust but verify" you will be treated like a child, no ethics

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    1 person found this review helpful
  10. 4.0
    Current Employee, more than 5 years

    Quentin Hardman

    May 16, 2022 - Sales in Smyrna, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonds created with other Employees

    Cons

    The hours are to long , we arnt set up to get off on time

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Viewing 1 - 10 of 1,812 Reviews

Discount Tire Reviews FAQs

Discount Tire has an overall rating of 3.9 out of 5, based on over 1,828 reviews left anonymously by employees. 69% of employees would recommend working at Discount Tire to a friend and 65% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Discount Tire employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Discount Tire. This rating has decreased by -2% over the last 12 months.

69% of Discount Tire employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Discount Tire 3.2 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Discount Tire to be career development, benefits, coworkers and the cons to be culture, management, work life balance.

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