Discover Reviews in Chicago, IL | Glassdoor

Discover Chicago Reviews

Updated February 19, 2017
421 reviews

Filter

Filter

Chicago, IL Area

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
254 Ratings

421 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work/life balance isn't great if you are working evenings (in 34 reviews)

  • Being a call center you are on the phone with ignorant people all day and have emotive conversations (in 44 reviews)

More Pros and Cons

  1. "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Riverwoods, IL
    Current Employee - Data Analyst in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work in.
    Friendly . Easy work

    Cons

    I don't see any cons with discover

    Advice to Management

    I don't have any advice to management


  2. Helpful (1)

    "Scrum Master"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Scrum Master in Riverwoods, IL
    Current Contractor - Scrum Master in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover as a contractor (Less than a year)

    Pros

    It used to be good environment and good people to work with

    Cons

    After rapid change in the management (DMS) Everyone is confused and everyone doesn't seem to know what is happening


  3. "Good Work Environment, Good Benefits and Good Place to Grow Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Associate in Riverwoods, IL
    Current Employee - Senior Marketing Associate in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than a year)

    Pros

    25 PTO days right out of the gate, management that is willing to help you get where you want to go in your career, not too much pressure as long as you are putting in a good effort, and coworkers who are genuinely happy and have been working here for many years.

    Cons

    Probably just the bureaucracy that is endemic in any large company and the ways that it can take 5x as long to get some things done as it really should take.

    Advice to Management

    Continue to find ways to help your young associates grow into future leaders- the young senior associates and PM's of today are definitely going to the leaders of the company in a few years.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Riverwoods, IL
    Former Employee - Senior Associate in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (More than 3 years)

    Pros

    Great outlook for career growth out of college.

    Cons

    Pay could be better in organization.


  6. "Excellent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL

    I have been working at Discover full-time (More than a year)

    Pros

    One of the best places to work!! They treat all employees like family

    Cons

    There isn't anyone on site to talk about benefits. Must call a phone number


  7. "A good Company for Entry Level but not for experienced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL

    I have been working at Discover full-time

    Pros

    Entry level can move up if you have solid technical skills

    Cons

    Relationship based company, the promotion is based on relationship, not your experience and skill set


  8. "If you like to demean others, you'll go far. If you are nice, you'll get walked on."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Gurnee, IL
    Current Employee - Senior Manager in Gurnee, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Strong stable company. Great benefits including 25 days PTO to ALL new employees! Nice facilities / campus. "Some" great managers.

    Cons

    Terrible at quick decisioning. You'll need to work a lot just to keep up. HR recruiting and even hiring managers do not keep candidates updated nor do they tell them why they were not selected (for internal hires!).

    Advice to Management

    Look at turnover rates by manager, director and VP. EOS is great but it's very expensive to keep hiring replacements.


  9. "I would go back if I could"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Riverwoods, IL
    Former Employee - Assistant in Riverwoods, IL
    Recommends
    Approves of CEO

    I worked at Discover full-time (More than 5 years)

    Pros

    HQ offers a lot of onsite amenities: state of the art gym, health practitioner, large cafeteria. Managers (most of them) are great and offer very flexible work hours. Leadership is solid. Work culture is superb

    Cons

    Assistants aren't allowed the same perks as everyone else such as WFH, and no bonuses

    Advice to Management

    Take care of your assistants


  10. "Can be ridiculously stressful in Info Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate Programming in Riverwoods, IL
    Current Employee - Senior Associate Programming in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 10 years)

    Pros

    Nice facilities, great friends, generous PTO, generous 401k match - you get 7% salary from company if you put in 6%, work at home, jeans-casual attire at work.
    Some bad managers get fired.
    Company is profitable.
    I often get a chance to write and develop code for long stretches -- what I'm best at.
    I've worked for some really good managers here, including my current one.
    Top management makes good effort to appreciate employees.

    Cons

    If you get stuck with an awful manager, your life is hell. Be brave enough to speak up, or ask for a transfer. Often difficult balancing multiple projects and the many administrative tasks. Project timelines can often be ridiculously tight.
    Some employees/jobs disappear suddenly due to outsourcing to India or Indian firms, which doesn't exactly promote the idea of job security.

    Advice to Management

    Train and permit admins to do some of the Service Now and other administrative tasks for us, allowing us to focus on our core responsibilities.


  11. "Great internship experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Riverwoods, IL
    Former Intern - Intern in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover as an intern (Less than a year)

    Pros

    Nice working environment and co-workers. Events for interns are great

    Cons

    limited learning, pace is not fast enough for young people



Showing 421 of 1,298 reviews
Reset Filters