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Discover

Engaged Employer

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Discover Employee Reviews about "work life balance"

3.8

71% would recommend to a friend

(517 total reviews)

Interim CEO and President John Owen

John Owen

60% approve of CEO

Ratings by category

4.2

Diversity & Inclusion

4.0

Culture & Values

3.9

Work/Life Balance

3.7

Career Opportunities

3.7

Compensation and Benefits

3.5

Senior Management

Ratings distribution

5 stars

32%

4 stars

32%

3 stars

20%

2 stars

9%

1 star

7%

What people are saying about Discover

Confession

5 months ago

works at 

Discover Financial Services

How much PTO have you taken so far this year?Amazon Discover Financial Services FedEx Walmart

15

18 Comments

Finance

661K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and 401k.(in 556 reviews)
  • "Work life balance is good(in 262 reviews)
  • "The people I work with are great; I have never had a problem with a co(in 251 reviews)
  • "Great culture and values!(in 231 reviews)
  • "The pay is good for those who are willing to work hard and earn it.(in 205 reviews)
Cons

Ratings by Demographics

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Found 517 of over 4K reviews

Updated Dec 6, 2023

Reviews about "work life balance"

Return to all Reviews
517
    1. 4.0
      Feb 2, 2014
      Consultant
      Current Employee, more than 10 years
      Riverwoods, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people focused environment, completion of business vision, co-workers and work life balance are among some of the top reasons I choose to stay with DFS.

      Cons

      IT agility too slow, IT leadership needs to bring in young blood, glean their ideas and energy while using the established talent to channel efforts towards the business goals.

      3
      1. 5.0
        Sep 10, 2021
        Senior Modeler
        Current Employee, more than 1 year
        Riverwoods, IL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Good compensation - Great PTO policy (25 days) - High tech finance company - Very rich culture

        Cons

        - Work life balance can be challenging but manageable - Not remote friendly (although they offer remote working after pandemic but your manager can ask for in office work)

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        1. 5.0
          Sep 21, 2017
          Customer Service & Engagement
          Former Employee, more than 1 year
          West Valley City, UT
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great benefits from day one, great training to prepare you for the jobs and duties to come. Discover financial services really cares, not just about the customers but also about the employees. They really try to help create the work life balance for each and every employee. I was able to work for Discover Financial service twice. Both experiences were great for me. They have a wide verity of shifts at the location in West Valley UT.

          Cons

          The people you talk to on the phone can be difficult at times, some of the Discover financial services location can get full pretty fast, especially during the day time hours.

          1. 5.0
            Oct 12, 2022
            Senior Risk Manager
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            great work and life balance

            Cons

            low package overall especially todays

            1. 3.0
              Mar 12, 2016
              Anonymous Employee
              Current Employee, more than 1 year
              Chicago, IL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              somewhat collaborative and relatively good work/life balance

              Cons

              passive aggressive, slow to change, insecure company

              1. 4.0
                Aug 23, 2022
                Human Resources Consultant
                Current Employee, more than 3 years
                Riverwoods, IL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Pleased with transition to hybrid and ability to work with managers to manage work/life balance and flexibility.

                Cons

                Consistency across managers for supporting hybrid work envionment

                1. 4.0
                  Mar 10, 2022
                  Account Manager
                  Current Employee, less than 1 year
                  New Castle, DE
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Raise twice a year Paid training PTO 401K Vision, dental and health insurance

                  Cons

                  Management Is always watching what your doing If you don’t want a cold calling job don’t sign up Discover says you’ll have work/life balance but they really care more about you coming to work

                  1. 3.0
                    Dec 14, 2021
                    Anonymous Employee
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great company culture; lots of activities and learning opportunities;

                    Cons

                    No life and work balance; chaos management;

                    1. 2.0
                      Apr 29, 2021
                      Account Specialist
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      They started working on having set schedules for employees which I loved because I have more of a work life balance. Theirs a lot of involvement opportunities so you can be heard as an emoloyeee With covid they aren’t forcing us to go into office

                      Cons

                      They have the lowest starting pay for banking. Customer service You get burned out really fast because of the turn around from people leaving so the call volume has been so high They don’t have in place anything for outages that won’t penalize you and they take it out of your PTO

                      1
                      1. 2.0
                        Sep 20, 2017
                        Customer Service Representative
                        Current Employee, less than 1 year
                        New Castle, DE
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Easy to make connections with coworkers. Also like that they have small weekly mini events for us in the summer. They also have a generous PTO system

                        Cons

                        Work life balance (over a month since I've had 2 consecutive days to myself) They will lie to you during the recruiting process. The pay is ATROCIOUS compared to other companies in the same field They've realized their shortcomings as far as employee retention...their solution? Inform new hires that the 'grass isn't always greener on the other side' (Money is green though)

                        1
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                      im not sure but I feel embarrassed for randomly messaging a connection in LinkedIn and asked if he can refer me to the job that Im interested in at his company. this is my fist time doing this in my entire career of 17 yrs. based on some post on LI it is not unusual to ask for referral but will help you also get interviewed, i have an initial interview with the HR last Monday and I send a follow up email to her but no reply so I thought of messaging a connection in LI. thoughts?

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                      The Walt Disney Company

                      Do recruiters actually look at linked in profiles after a candidate has applied for a job? My resume is the most updated document, not so much my linked in profile. Is it a must to update my profile (with info about what was done in each role) or does a well executed resume suffice?

                      1
                      1 Comment

                      Corporate Copywriter

                      Being the holiday season, is now a bad time to apply for a job?

                      2
                      1 Comment

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