Disney Cruise Vacations Reviews | Glassdoor

Disney Cruise Vacations Reviews

Updated July 2, 2018
72 reviews

Filter

Filter

Full-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Disney Cruise Vacations CEO Karl Holz
Karl Holz
35 Ratings

72 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Getting paid to travel the world" (in 6 reviews)

  • "Make great friends from around the world" (in 6 reviews)

Cons
  • "Long Hours, Long Contracts away from home and some Slow advancement" (in 21 reviews)

  • "No commissions, low pay, long hours" (in 5 reviews)

More Pros and Cons

  1. "Assistant Quick Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Jamaica, VT
    Former Employee - Restaurant Manager in Jamaica, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    I got to travel the world for free Disney invest in their people so I got to do alot of training meet a lot of people from different countries

    Cons

    I had to leave my family 3 months at a times which was very hard

    Advice to Management

    Your team is your biggest strength treat everyone with respect value each an everyone opinion . listen train


  2. "Great people, too much overtime."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Cruise Vacations full-time

    Pros

    Great people and perks as cast members.

    Cons

    Too much overtime. Low salary.

  3. Helpful (2)

    "Not so magical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Counsellor in Tampa, FL
    Former Employee - Youth Counsellor in Tampa, FL

    I worked at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    Free food and accommodation, get to travel the world, free Disney park passes

    Cons

    Bullying from management (just because they have power doesn’t mean they need to abuse it)

    You are treated this a number (robot) not as a human being, in order to perform our best we need rest. (70-90 hours a week) without a day off for 6 months.

    You get a break during the day (4-5 hours) but that could fall anything during the day/evening and a lot of the time you don’t make it out to any ports as ur break for example is 6-10pm. By then the ships already sailed.

    If it’s the Disney yourlooking for, go ahead, it’s everywhere, but if it’s the travel your after, try different cruise lines, where you get to spend more time off the ship.

    At times the job is numb destroying. Standing at the rest rooms making are boys go into boys and so forth. If a little toddler runs into he wrong toilets, you could lose your job.

    They sack people all the time as there is such a big waiting list to join these ships, I watched my friends diapers around me, because they stood up for what was right, or they were still learning the job and didn’t know.

    I work for another cruise line now and the amount of free time I get is bizarre. It’s all about what ur signing up for. Free tickets to the parks, hanging out with Micky, Disney is for you. Exploring new places and traveling, Disney isn’t for you.

    Advice to Management

    We are all human, we are not robots. If we are not trained properly and we ask for assistance, we are bullied.
    Don’t favour staff members who you socialise with outside work (crew bars etc) those of us who aren’t there, are the ones struggling. We need support not stabbed in the back all the time.

    Please listen and train your staff properly. I lost so many friends here, some only a few weeks into there job, and of course it’s never the managements fault, always the crew member who is on the slave line while they have a nice comfy office.

    Reported issues to HR on ship but nothing gets done, I was fish Balt in these ships and it was only a matter of time before it all ate me. I left before I was pushed over the edge.


  4. Helpful (2)

    "Cruise Vacation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise Vacation Agent in Celebration, FL
    Current Employee - Cruise Vacation Agent in Celebration, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    Access to the Walt Disney World Resort
    Discounts on cruises and Disney products

    Cons

    Leadership is misguided and focuses on trivial things.
    Performance recognition is almost non-existent.
    Applications to do job are slow.
    Employee knowledge is not valued.

    Advice to Management

    Invest in a guest friendly website. Listen to your staff and leverage their expertise. Be transparent and honest. Treat your staff like adults.


  5. "Great Company, Great Experience, Great Time"

    StarStarStarStarStar
    Current Employee - IT Analyst in Cape Canaveral, FL
    Current Employee - IT Analyst in Cape Canaveral, FL

    I have been working at Disney Cruise Vacations full-time (More than a year)

    Pros

    Travelling the world, seeing new things, meeting various different kinds of people. All packaged in the Disney Experience.

    Cons

    Long Hours, Long Contracts away from home and some Slow advancement


  6. "Youth Activities Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - yac in Cape Canaveral, FL
    Former Employee - yac in Cape Canaveral, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations full-time (More than a year)

    Pros

    Great People; Great Travel Opportunity; Excellent Resume Builder

    Cons

    70 hour work week; Not all fun and games!

    Advice to Management

    Keep up the good work!


  7. "Call center."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVA in Celebration, FL
    Former Employee - CVA in Celebration, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Disney Cruise Vacations full-time (More than a year)

    Pros

    Discount and free ticket are pros if you like the parks.

    Cons

    You are at your computer taking calls 8+ hours there is nothing else, so if you don't like to be on the phone I would try something else.

    Advice to Management

    They provided timers to time your breaks and lunches don't use it since it went bad and I was late from break and lost job since 3 incidents in 30 days.

  8. "Vacation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Disney Cruise Vacations full-time

    Pros

    Great co -workers, Disney benefits,

    Cons

    No commissions, low pay, long hours


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Disney Cruise Vacations (Less than a year)

    Pros

    Had an amazing experience traveling the world

    Cons

    a LOT of rules. As it is a family company, they are far more strict than other lines but the pay and travel is well worth it.


  10. Helpful (1)

    "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Celebration, FL
    Current Employee - Anonymous Employee in Celebration, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    Fun and friendly atmosphere, great co-workers, phenomenal product. It is a "small company" within The Walt Disney Company so if you have great working relationships, you earn a reputation and it can boost your potential movement or growth within the company.

    Cons

    Some areas siloed. It is a "small company" within The Walt Disney Company so if you have an unfavorable first impression or working relationship with someone, it may stick with you and inhibit your potential movement or growth within the company.

    Advice to Management

    Keep up the great work and continue to move the company forward.


Showing 72 of 102 reviews
Reset Filters