Disney Cruise Vacations Reviews | Glassdoor

Disney Cruise Vacations Reviews

Updated May 8, 2017
49 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Disney Cruise Vacations CEO Karl Holz
Karl Holz
24 Ratings

49 Employee Reviews

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Pros
  • Getting to meet so many interesting people from around the world who work there (in 4 reviews)

  • Enjoyment of working with Disney and Travel the world, with no cost for liviing or food (in 4 reviews)

Cons
  • Long long hours, short rest lots of pressure on cleaning (in 12 reviews)

  • Most crew members work a minimum of 62 (in 5 reviews)

More Pros and Cons

  1. "Cruise Vacation Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise in Celebration, FL
    Current Employee - Cruise in Celebration, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Cruise Vacations full-time (Less than a year)

    Pros

    Great atmosphere, leaders really want you to succeed

    Cons

    Call center job, order-taker feel

    Advice to Management

    Keep up the good working engaging the floor, it helps to have someone there to listen. Additionally, more incentives and tools would be beneficial to be successful as an agent


  2. "A... sometimes magical experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise Staff Entertainments Host in Port Canaveral, FL
    Current Employee - Cruise Staff Entertainments Host in Port Canaveral, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Disney Cruise Vacations (More than 5 years)

    Pros

    Getting paid to travel the world.
    Work with people with different cultures and backgrounds (over 60 nationalities).
    Great crew morale onboard.
    You get to use guests pool when not busy.
    Great way to save money.
    Getting to create magic for guests.
    Working 4 months on, 2 months off.
    Free entry to Disney parks for you and friends.
    Everyone is amazed when you tell them you work for Disney cruise line!

    Cons

    Bad food for crew.
    Work everyday maximum 10hours a day.
    Share a tiny cabin with another person
    Very political onboard with leadership.
    They favour new hires to enter as management rather than promote within.

    Advice to Management

    Giving more opportunities to your loyal employee's


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiting Staff in Los Angeles, CA
    Former Employee - Waiting Staff in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations (More than 3 years)

    Pros

    Seeing the world
    First class training
    Great development opportunities
    Excellent team
    Very nice guests

    Cons

    Small living quarters
    Very hard work

    Advice to Management

    Working on board a cruise shil is very rewarding and very hard for everybody. I think the managers at disney cruise line do an excellent job and obviously they empathise with the staff when they are homesick because they too are working away from their families.


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  5. Helpful (1)

    "No Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Celebration, FL
    Former Employee - Call Center Agent in Celebration, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    Cast Member discounts and free park admission

    Cons

    Horrible leadership, discrimination, micro management and very low or none work ethics. If you have experience and education, they will step on you and never give you opportunity to grow. A nightmare, if you don't have any friend in a privileged position don't even think to work there.

    Advice to Management

    Learn to listen and go back to College. Also recognized the good work of your employees as well you do when you criticize them. Take some management and leadership courses.


  6. "Have fun while work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Host in Cape Canaveral, FL
    Former Employee - Merchandise Host in Cape Canaveral, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations full-time (More than 3 years)

    Pros

    Good to become entertainers and finding various nationalities to learn something new everyday.

    Cons

    Stuck yourself for few months on board and it makes you to feel lonely sometimes even though you got some friends.


  7. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ogden, UT
    Former Employee - Anonymous Employee in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations (Less than a year)

    Pros

    They run a tight ship (ha!) but if you are good at following rules and working under the Mouse's reign you will have an amazing work experience.

    Cons

    Nothing. If I could go back I would.

    Advice to Management

    Keep it up!


  8. "Amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entertainment Host in Port Canaveral, FL
    Former Employee - Entertainment Host in Port Canaveral, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations full-time (More than 5 years)

    Pros

    travel, experience, Knowledge, skills.

    Cons

    quite political just like any cruise ship tho.


  9. "Just Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Planner in Celebration, FL
    Former Employee - Vacation Planner in Celebration, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Disney Cruise Vacations full-time (More than a year)

    Pros

    Disney is a great company with wonderful benefits

    Cons

    Clicky. If you're not a "Disney Freak" then it's hard to understand your co workers. Pay is terrible and it's a call center, so it's hectic at times. Leadership is just okay, but they're annoying sometimes

    Advice to Management

    Hire more leaders who arent internal Disney.


  10. Helpful (1)

    "Unfortunately, when it comes to their employee's, the company is only interested in making money!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Celebration, FL
    Former Employee - Anonymous Employee in Celebration, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Disney Cruise Vacations (More than 5 years)

    Pros

    401 K, and being able to receive park passes.

    Cons

    Below average salary. The president of the company held a meeting telling all of us that they "care" about the welfare of the employee, but this is just talk. They always take the money making aspect well above anything that would allow the crew member to feel really good about their choice to work for Disney Cruise Line. Inexperienced new hire employee's make the same money as employee's that are with the company for 6 years. Some crew members are not allowed to switch to different ships and itineraries and have been on the same ship for 6 years. This is "UNHEARD OF" in the cruise industry to be on 1 ship with the same itinerary for 6 straight years. No one is rewarded for their hard work. The people that work the hardest, received the same benefits as the people that do absolutely nothing, and performance evaluations are never considered when receiving a merit pay increase. Managers do not want to take 5 minutes to evaluate who actually deserves a higher pay increase, so they just give everyone the exact same increase, whether you deserve it or not. Dangerous contractors who were kicked off 1 ship with the assistance of police, ended up on other ships because they were the cheapest labor. They put the guest and crew members safety in jeopardy because these contractors do cheap work. Company is never pro-active in anything, always reactive. Extremely disappointed with my time working here.

    Advice to Management

    No advice will work because the company doesn't care or listen. After sending teams to all the ships to meet with crew members to get feedback on how they could do things better, all the company responded with was to cover a modest extra baggage fee when traveling to or from work. What a joke.


  11. "Manager in food operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager In Food Operations in Orlando, FL
    Current Employee - Manager In Food Operations in Orlando, FL

    I have been working at Disney Cruise Vacations full-time

    Pros

    Great company to work with. .

    Cons

    Long hours need to look after the full day off of their family life.

    Advice to Management

    Need look ahter the full day off


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