Disney Parks & Resorts Reviews in Los Angeles, CA | Glassdoor

Disney Parks & Resorts Los Angeles Reviews

Updated June 21, 2017
380 reviews

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Los Angeles, CA Area

3.8
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Approve of CEO
Disney Parks & Resorts CEO Robert A. Iger
Robert A. Iger
78 Ratings

380 Employee Reviews

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Pros
  • Company Perks - free park admission (in 144 reviews)

  • The most enjoyable part of the job was working with amazing cast members (in 215 reviews)

Cons
  • Tiring shifts and long hours sometimes (in 186 reviews)

  • Some managers don't back up their cast members and favorites are a major issue in the work place (in 162 reviews)

More Pros and Cons

  1. Helpful (1)

    "Copywriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Copywriter in Glendale, CA
    Former Employee - Web Copywriter in Glendale, CA
    Recommends
    No opinion of CEO

    I worked at Disney Parks & Resorts full-time (More than a year)

    Pros

    Disney is a slave driver -- UNLESS you have a great boss. Copywriters at Disney Parks & Resorts Digital are managed by B.J. Markel, and he's the best.

    Cons

    After your contract is up, you're out! Not the best way to install loyalty, or to leverage Disney's investment in its contract employees.

    Advice to Management

    Consider veering slightly from Walt's original slave driver mentality.


  2. "Working in a wonderland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baby Matron in Anaheim, CA
    Former Employee - Baby Matron in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Disney Parks & Resorts part-time (More than a year)

    Pros

    Amazing cast member benefits, and incredible perks as watching the fore works on your break, get your family and friends in for free 16 times a year.

    Cons

    The pay is very low, and you have to arrive about an hour a half early to park, catch a cast member bus to the cast member drop off, wall a mile to cast member costuming, find your exact size and dress quickly just to run to the few clock in stations you're allowed to clock in at. And be at your post at the shifts arrival time.

    Advice to Management

    The point system is flawed and makes for very little character preparation time before you're show ready for our guests

  3. "Attractions Cast Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Cast Member in Anaheim, CA
    Current Employee - Attractions Cast Member in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts part-time (More than a year)

    Pros

    Best perk is being able to bring your family in a certain amount of times per year to the parks for free!

    Cons

    The commute is a con for me personally but I have no con to mention about the job itself.


  4. "Video Editor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Video Editor in Anaheim, CA
    Former Contractor - Video Editor in Anaheim, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts as a contractor (More than 5 years)

    Pros

    Work along talented people. Fun environment, great pay, food.

    Cons

    Work doesn't come very often.

    Advice to Management

    More communication would be nice.


  5. "Managing Expectations Will Prove Useful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stable Attendant (Shift Lead) in Anaheim, CA
    Former Employee - Stable Attendant (Shift Lead) in Anaheim, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Disney Parks & Resorts full-time (More than 3 years)

    Pros

    Admission to parks is the most obvious perk. Hourly in-park positions are particularly great for young people seeking seasonal jobs, students working through school, or retirees looking to stay busy. Interviews done in pairs are easier for the nervous, and for most positions little or no experience/training/special skills are required. Distinctive culture can be very fun and rewarding, but the "feel" of a work group varies significantly between departments. Can give good experience interacting with public, speaking before groups, and customer service. Many departments strike a good balance between giving clear guidelines for Cast Members and still allowing some autonomy for solving problems, especially if Guests are involved.

    Cons

    Low pay. You really have to work here for the experience, the sheer love of Disney, the "family" you build there, or the park admission perks, because you will not be getting rich here, even working your way into management. Pay is also mostly set consistently across the organization by position, so you can forget trying to impress your boss for a raise or promotion. For some people, emphasis on being positive and happy all the time can feel forced and irritating at times. Periodic shuffling of low-level/direct management creates chaos among Cast Members that report to them. Some departments suffer chronic high turnover.

    Advice to Management

    Reconsider the manager-shuffling practices and pay better.


  6. "Disney College Program Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Disney College Program in Anaheim, CA
    Former Intern - Disney College Program in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts as an intern (Less than a year)

    Pros

    - Fun perks and BTS events
    - Access to anyone in the company for informational interviews
    - DCP classes help with professional development
    - Free pass to Disneyland and DCA!

    Cons

    - Area managers and leads can go on a power trip . Not always fair and absolutely favor their favorites
    - Fire people for ridiculous reasons
    - Expect to work there for a few years before moving up in the company, even if you're only going for a cast member to lead position

    Advice to Management

    Your area managers should be vetted out and complaints against leads and managers should be taken more seriously.


  7. Helpful (1)

    "Forget it, Jake, it's Disneyland"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Store Operations in Anaheim, CA
    Former Employee - Store Operations in Anaheim, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Disney Parks & Resorts part-time (More than 3 years)

    Pros

    Access to the parks after probation period; helping excited guests, especially kids; you will win every Disney pub trivia category for the rest of your life

    Cons

    Zero scheduling flexibility if you have school, another job, or a family; no living wage for entry-level jobs; little room for advancement; inconsistent management oversight

    Advice to Management

    Pay a living wage, don't make it impossible for FT status, and you'll have loyal CMs

  8. "Goodbye to your life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Buena Park, CA
    Current Employee - Merchandising Specialist in Buena Park, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts part-time (More than a year)

    Pros

    Getting into the park whenever you want to

    Cons

    You're never going to want to go to disneyland on your days off because you just need a break. If you're part time, they require you to have full availability, and you have to work 5days a week and you can't give shifts away, so good luck trying to get those covered. The management doesn't care whats going on in your life. Goodluck requesting days off because they will always deny it. So pretty much your just a slave to Disney's schedule. You're completely disposable to them. They treat their employees like crap.


  9. "Good College Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Hostess in Anaheim, CA
    Current Employee - Merchandise Hostess in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts part-time

    Pros

    Park Entry Perks, Easy job, fun environment, good for a college job, flexible with school scheduling WITH PROOF of classes

    Cons

    Hard to move up, stubborn management, limited in-house opportunities, no benefits for part-time, hard to get full-time, little appreciation shown for cast members by managers, inflexible scheduling, hard to get time off

    Advice to Management

    Be more upfront to your cast members. If one isn't trainer or lead material, tell them, rather than waste time each round of applications. Help potential leaders develop more, rather than pulling cast members on college programs. Set a path to leadership.


  10. "Disneyland Cast Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Anaheim, CA
    Current Employee - Photographer in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts full-time (Less than a year)

    Pros

    If you ever want to learn top notch guest service this is the place to be. They have a great leadership program with many opportunities for growth. This is the only place where I have been employed where you can transfer easily into other roles if you need a change. The guests and other cast members are awesome.

    Cons

    For me the downside was the drive, work schedule, and not getting paid what I am worth as a leader.

    Advice to Management

    Keeping your Cast Members happy doesn't mean just give them free stuff. Pay them what they are worth. Free stuff wont pay the electric bill.


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