Disney Parks & Resorts Reviews | Glassdoor

Disney Parks & Resorts Reviews

Updated June 17, 2018
2,580 reviews

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3.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Disney Parks & Resorts CEO Robert A. Iger
Robert A. Iger
698 Ratings

2,580 Employee Reviews

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Pros
  • "Great perks: free park admission, guest passes for friends and family, year round water park access, 20% discount & 40% holiday discount" (in 175 reviews)

  • "Also, many activities every week for cast members" (in 247 reviews)

Cons
  • "Very long hours in the Florida sun" (in 238 reviews)

  • "Occasionally rude fellow cast members, lack of advancement" (in 192 reviews)

More Pros and Cons

  1. "Working at the Parks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time (Less than a year)

    Pros

    Guest Interaction, Park Entry, Always Seeing Friendly Smiles

    Cons

    Peak Seasons can be busy, but not overwhelming, Union Contract seems to take away from managers allowing to give employees a fair wage


  2. Helpful (1)

    "Working Lead and New Hire Trainer - Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Working Lead in Anaheim, CA
    Current Employee - Working Lead in Anaheim, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts (More than 3 years)

    Pros

    Get into the Parks for free. Fun atmosphere.

    Cons

    Pay difference between regular part-time employees and Leads and Trainers is not worth the amount of work and responsibilities that come with it. You get $1.50 more per hour, but are responsible for 40+ employees at any given time and handle large amounts of money.

    Advice to Management

    Pay Leads and Trainers at least $3.00 more per hour than CR's.

  3. "Guest Experience Manager"

    StarStarStarStarStar
    Current Employee - Guest Experience Manager in Orlando, FL
    Current Employee - Guest Experience Manager in Orlando, FL

    I have been working at Disney Parks & Resorts full-time (More than 10 years)

    Pros

    Being able to assist Guests with their vacation by creating one of a kind moments and solving problems.

    Cons

    Not having a consistent schedule and working on holidays.


  4. "Security Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Host in Orlando, FL
    Current Employee - Security Host in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time (More than a year)

    Pros

    Work with great people and management.

    Cons

    The pay is not great. You have to work a lot of overtime to make a decent check.

    Advice to Management

    Pay more.


  5. "House keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Disney Parks & Resorts part-time

    Pros

    Good hours and nice people

    Cons

    There is a lot of hard work


  6. "The Most happiest job Ive ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts part-time (More than 3 years)

    Pros

    Very beautiful place to work, family feeling with every CM. Best thing I've ever done!

    Cons

    The wage is not a livable amount. You need a second job to survive but Scheduling has no care for the fact that you may have a second job or schooling hours. Full time is sometimes given to people with less time working there.


  7. "College Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attractions Host in Anaheim, CA
    Former Employee - Attractions Host in Anaheim, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Disney Parks & Resorts full-time (More than 3 years)

    Pros

    Great job for college students. Flexible hours, overtime opportunities.

    Cons

    Few opportunities to grow beyond the lead role.

    Advice to Management

    Listen to your Cast.

  8. Helpful (1)

    "Work becomes life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disney Parks & Resorts full-time

    Pros

    Some great co workers, access to many cool exclusive events, free Disney admission

    Cons

    Insane hours, mandatory overtime, mandatory 6-7 day work weeks, mandatory holiday work, low pay, very arrogant management. The job becomes your life.


  9. "College Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time

    Pros

    Free park entry, potential connections

    Cons

    Low Pay, Fulltime Hours without benefits


  10. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disney Parks & Resorts full-time

    Pros

    Weekly pay
    Great benefits
    Flexible schedule
    Easy to move within the company

    Cons

    The pay isn't the greatest


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