Disney Parks & Resorts Reviews | Glassdoor

Disney Parks & Resorts Reviews

Updated June 27, 2017
2,158 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Approve of CEO
Disney Parks & Resorts CEO Robert A. Iger
Robert A. Iger
476 Ratings

2,158 Employee Reviews

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Pros
  • Company Perks - free park admission (in 145 reviews)

  • The most enjoyable part of the job was working with amazing cast members (in 216 reviews)

Cons
  • Tiring shifts and long hours sometimes (in 187 reviews)

  • Some managers don't back up their cast members and favorites are a major issue in the work place (in 163 reviews)

More Pros and Cons

  1. Helpful (2)

    "Copywriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Copywriter in Glendale, CA
    Former Employee - Web Copywriter in Glendale, CA
    Recommends
    No opinion of CEO

    I worked at Disney Parks & Resorts full-time (More than a year)

    Pros

    Disney is a slave driver -- UNLESS you have a great boss. Copywriters at Disney Parks & Resorts Digital are managed by B.J. Markel, and he's the best.

    Cons

    After your contract is up, you're out! Not the best way to install loyalty, or to leverage Disney's investment in its contract employees.

    Advice to Management

    Consider veering slightly from Walt's original slave driver mentality.


  2. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Disney Parks & Resorts part-time (More than a year)

    Pros

    Great people, they become your family

    Cons

    long hours and holidays

  3. "Working in a wonderland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baby Matron in Anaheim, CA
    Former Employee - Baby Matron in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Disney Parks & Resorts part-time (More than a year)

    Pros

    Amazing cast member benefits, and incredible perks as watching the fore works on your break, get your family and friends in for free 16 times a year.

    Cons

    The pay is very low, and you have to arrive about an hour a half early to park, catch a cast member bus to the cast member drop off, wall a mile to cast member costuming, find your exact size and dress quickly just to run to the few clock in stations you're allowed to clock in at. And be at your post at the shifts arrival time.

    Advice to Management

    The point system is flawed and makes for very little character preparation time before you're show ready for our guests


  4. "Attractions Cast Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Cast Member in Anaheim, CA
    Current Employee - Attractions Cast Member in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts part-time (More than a year)

    Pros

    Best perk is being able to bring your family in a certain amount of times per year to the parks for free!

    Cons

    The commute is a con for me personally but I have no con to mention about the job itself.


  5. "Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts part-time (More than a year)

    Pros

    Hard working, flexible, on time

    Cons

    Noisy, busy, crowded

    Advice to Management

    Loosen things up around here


  6. "Lower pay, great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Orlando, FL
    Current Employee - Sales Agent in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time (More than 5 years)

    Pros

    Great benefits and love of the product

    Cons

    Low pay, social networking advancement only


  7. "Guest Show Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Anaheim, CA
    Former Employee - Operations Supervisor in Anaheim, CA
    Approves of CEO

    I worked at Disney Parks & Resorts (More than 3 years)

    Pros

    Fun environment. Amazing people. The culture is fantastic and you meet some people that will be your friends forever.

    Cons

    You do a lot of work for very little pay. You work out in all types of weather no matter what. 100 degrees or raining.

    Advice to Management

    Respect employees and pay increase.

  8. "downsizing during the last regime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Disney Parks & Resorts full-time (More than 10 years)

    Pros

    plenty of employees so some can shine and move

    Cons

    moving up is not all that people think

    Advice to Management

    take care of the small guys


  9. "Merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Hostess in Orlando, FL
    Former Employee - Merchandise Hostess in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Disney Parks & Resorts (More than a year)

    Pros

    Great Benefits, access to all of the Disney Parks and able to bring in friends. Ability to go out of the way to make guests happy.

    Cons

    Management definitely has their favourite employees, favouritism shows. The point system for calling in/being late is horrible if you have chronic illness.

    Advice to Management

    Stop micromanaging and communicate better with each other. Be more lenient when it comes to dealing with people's illness or struggles at work, try to build up employees instead of punishing them.


  10. Helpful (2)

    "Good pay, easy work; but mired in bureaucracy and slow to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Orlando, FL
    Current Employee - Project Manager in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts full-time (More than a year)

    Pros

    - Low stress
    - Good salary
    - Culture of amicability
    - Strive for diversity (even if they miss the mark)
    - Instant resume bona fides
    - Some individual leaders stand out above the crowd of mediocrity

    Cons

    - Bloated organizational bureaucracy; countless meetings for the meeting
    - Painfully slow to decide and act; bound to legacy/culture
    - Fear of failure/experimentation; many careerists threatened by inevitable change
    - Focus on shareholder/process instead of customer

    Advice to Management

    Top management apparently wants to steer the ship into new territory, but middle management is simultaneously bound to the urgency of the current quarter. The resultant disconnect means no one is developing strategy that will put WDPR at the forefront of innovation in the industry they created...


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