Disney Parks & Resorts Reviews | Glassdoor

Disney Parks & Resorts Reviews

Updated January 23, 2018
2,415 reviews

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2,415 Employee Reviews

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Pros
Cons
  • Long hours and late nights- got very tiring after a while (in 220 reviews)

  • Conflict between cast members doesn't seem to be a priority to managers (in 187 reviews)

More Pros and Cons

  1. "Operations Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun environment
    Lots of different areas to work in

    Cons

    Hard to move up in reality
    Not sustainable pay


  2. "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts full-time

    Pros

    -good hours and great management

    Cons

    -not a lot of room for career growth

  3. "Great place to work if you are highly flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts part-time

    Pros

    Fun work environment
    Lots of exercise
    Great discounts
    Lots of opportunity to learn new roles

    Cons

    Disney will not work with you if you have a second job and wages are not livable for rent, bills, etc.
    Your work schedule changes every week and you don't get your hours until Thursday evenings
    Even if you request time off in advance they may not give it to you.

    Advice to Management

    There would be less employee turnover and callouts if schedules were planned and given to employees further in advance and if they would work with those who have a second job or and school.


  4. "Great for the Experience, bad for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attractions Coordinator in Orlando, FL
    Current Employee - Attractions Coordinator in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts full-time (More than a year)

    Pros

    Free park entry/discounts/ free tickets for friends

    Cons

    Pay, hours are long and pretty unreasonable. Management expects a lot, and the company pays little for it.

    Advice to Management

    Good luck working with the union and trying to provide the needs of your hard workers with the care and support they need to progress.


  5. "Guest Experience Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Unlimited resources and training opportunities.

    Cons

    Consistently making budget cuts requiring leaders to do more with less.


  6. "Disney photo imaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Anaheim, CA
    Former Employee - Photographer in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts (More than a year)

    Pros

    Have lots of fun, get to walk a lot through both parks. flexibility

    Cons

    carry heavy equipment, get injured a lot

    Advice to Management

    reduce the weight of the equipment and camera.


  7. Helpful (1)

    "Inspired Culture is Becoming Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Orlando, FL
    Current Employee - Business Development Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Disney Parks & Resorts full-time (More than 8 years)

    Pros

    - Inspiring, positive people
    - Passion for the brand
    - Exciting product, interesting work

    Cons

    - Supportive, family culture is deteriorating
    - Financial targets override everything, becoming high-pressure
    - Leadership views employees as numbers
    - Focus on the guest/customer is fading
    - Advancement opportunities are rare and completely political
    - Constant organizational changes create confusion

    Advice to Management

    - Refocus on the guest/brand before it's too late
    - Replace cynical "career politician" executives
    - Stop cutting costs, start planning for the future
    - Stop reshuffling the organization

  8. Helpful (1)

    "Fun and fulfilling but tough to make a living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Disney Parks & Resorts full-time

    Pros

    Making people happy, great people, meet people around the world, learn strong customer service skills

    Cons

    Wages, Upward mobility, hours can be uneven


  9. "DRC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Orlando, FL
    Current Employee - Reservation Sales Agent in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time (Less than a year)

    Pros

    Close to home
    Earn commission
    Friendly co-workers

    Cons

    A lot of rules and policies
    Strict management

    Advice to Management

    Be more available on hand and in person


  10. "Fun to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts part-time

    Pros

    Free admission into the park

    Cons

    There really wasnt that much cons.


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