Disney Store Reviews | Glassdoor

Disney Store Reviews

Updated December 10, 2017
305 reviews

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3.8
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Approve of CEO
Disney Store CEO Bob Iger
Bob Iger
12 Ratings

305 Employee Reviews

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Pros
  • Well the cast members are very nice to one another (in 44 reviews)

  • Management is generally very considerate, and interested in your work-life balance (in 10 reviews)

Cons
  • Call in shifts were inconvenient (in 16 reviews)

  • Cast members (sales associates) have EXTREMELY few hours per week (typically 8-12, closer to 20 during rush times like Christmas) (in 28 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Disney Store full-time (More than 5 years)

    Pros

    Fun, Different, Full of changes

    Cons

    Work Life Balance not ensured

    Advice to Management

    Leading by example is not necessarily done


  2. "PT Cast Member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Newark, CA
    Former Employee - Anonymous Employee in Newark, CA

    I worked at Disney Store part-time (More than 5 years)

    Pros

    If you love Disney then why wouldn't you want to work part time at The Disney Store.

    Cons

    The store I worked at was horribly managed.
    Management had declined an insane amount during my time there.
    Ended up being pushed to work a ridiculous amount of hard labor while management stood around and talked to each other.

  3. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun atmosphere . get into the park for free

    Cons

    Lot's of hard work, guest can be crazy at times


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Disney Store part-time

    Pros

    Amazing team to work with. Management are like family.

    Cons

    As a sales associate, hours vary to 0 hours to maybe 9-12 hours a week. Depending on how well you work.

    Advice to Management

    When a member of the cast gets promoted into the management team, don’t turn your back on them.


  5. "Casual & Fun Environment, Frequent Re-orgs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Coordinator in Pasadena, CA
    Current Employee - Merchandise Coordinator in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Store full-time (Less than a year)

    Pros

    -Helpful & friendly co-workers
    -Flexible hours
    -Freedom to meet with employees from different areas of the business
    -Fun events/celebrations for film releases, holidays, birthdays
    -Sample sales

    Cons

    -Difficult to move up
    -Frequent Reorganization
    -Workload can be tough

    Advice to Management

    -Hire from within
    -Get to know the cast members better
    -Be more involved in each department to better gauge how each business unit operates
    -Provide extended opportunities for cast members to explore other areas of the business through stretch assignments, rotations, etc., to further career development


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Disney Store full-time

    Pros

    Great benefits and discounts if you like to go to Disney Land/World often

    Cons

    Leadership could be better, Store Manager shows favoritism and will have to working every weekend or closing every night.

    Advice to Management

    Be fair with the time off. Don't just schedule yourself to open all the time just because you are Store Manager


  7. "Disney is magical"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Disney Store full-time

    Pros

    They work you hard but a magical company to work for!

    Cons

    Very long hours and you have to work all holidays and majority every weekend.

  8. Helpful (2)

    "not worth the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Disney Store part-time

    Pros

    Getting to work around kids

    Cons

    Standing up all day, no air conditioning in the summer. It was brutal.


  9. "Assitant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Disney Store full-time

    Pros

    Great Company, Great Discounts, Great Management

    Cons

    Traveling, Hard to Get Bonuses, Lots of Competition


  10. Helpful (1)

    "Love disney, they were an amazing company to work for. Only left them because I moved."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Cast Member in Lakeville, MA
    Former Employee - Lead Cast Member in Lakeville, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Disney Store part-time (More than 5 years)

    Pros

    Discounts
    Great benefits (park passes too!)
    You're around disney all day
    Happy positive place
    Rewarding to employees with treats and fun prizes
    Always has a game going on

    Cons

    Can't keep my nose rig in, disney look is quite hard to maintain
    Doesn't pay top dollar (obviously it's retail)
    Recently trying to PUSH the disney visa on everyone (not everyone wants this card!!!)

    Advice to Management

    Maybe management (at this specific store) should take a look at other managers to see how they take advantage of the company. Other than some managers doing that, they are great 👍🏽


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