Diversified Consultants Reviews | Glassdoor

Diversified Consultants Reviews

Updated Aug 2, 2019

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
23%
Approve of CEO
Diversified Consultants CEO Charlotte Zehnder (no image)
Charlotte Zehnder
14 Ratings
  1. Helpful (6)

    "BUYER BEWARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Representative in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Diversified Consultants full-time for more than 3 years

    Pros

    Dear Reader: These comments are meant to assist you in your research and due diligence as you seek truths from firsthand experience regarding Diversified Consultants Incorporated. Take close note of the review trends you are seeing. Be cognizant of the many detrimental themes like incompetence, mismanagement, employee indifference, cronyism and lack of ethics that consistently reoccur amidst other negative virtues. Notice too the volley of over enthusiastic “five-star” reviews that can’t identify a single fault with DCI. This common strategy is used as a diversion away from negative comments (think fake news). The vast majority of these positive reviews could most likely be written by the DCI Human Resources, Marketing and Public Relations Departments and used as propaganda to influence you and their clients by covering up bad reviews. You should also be looking at whether the reviews consistently come from brand new employees, because that is a concerning sign of high turnover. Pros It would be disingenuous to say there are no good folks at DCI. There are plenty of good employees. Just not many in the upper echelons of Management and Ownership of which these accurate fact-based interpretations portray. Best news is DCI has a West Coast presence in Oregon (Tualatin) which is a physician-assisted suicide friendly state. The fact that DCI indirectly offers euthanasia, to a portion of its workforce, is the most valuable DCI employee benefit. Unfortunately, employees located in Florida and Kentucky cannot participate in this sole positive DCI attribute.

    Cons

    You will hear a lot internal advertising regarding the DCI “Family” but you will not find any corporate core values. To provide direction and motivation a new “Mission Statement” is created each year or so. Whomever creates the annual mission statements does a decent job if attempting to write fight songs for middle school cheer squads. Perhaps ownership could supply the authors with some simple business leadership classics. Maybe something by Carnegie or Covey as foundation and inspiration, for next year’s paragraph, instead of a steady diet of WWII documentaries made in the 1960s & Friday Night Lights reruns. Frontline/Collector Management is preoccupied with individualistic personal quotas, uneducated, lacks in leadership/coaching skill sets and is cast adrift by their unsophisticated superiors. Middle Management is unaware, incompetent and ill-equipped to drive results. Senior Management is workforce blind and braggadocious but they can tell you the time of day repeatedly (see very last comment/sentence of review). DCI Employee Benefits offerings are an insidious farce intended to take advantage of workforce neophytes and the uniformed. Healthcare is bottom of the barrel bare minimum coverage at exorbitant monthly costs. Sick time is your vacation time which you’re forced into exhausting yearly and is minimal. Prepare for reluctance when asking for time off. No work-Life balance here. DCI will happily coordinate for you to pay AFLAC to cover their intentional ineptitude to caring for its own. 401k, wait a year and no match %. That is how much the DCI “Family” cares about you (Consider - Charlie Manson had a “Family” too). In conclusion, from a benefits perspective, DCI subsidizes/matches almost nothing. Of course, all this leads to an outrageously high attrition rate. Churn & burn right DCI? DCI should incorporate verbiage describing entry level human capital as collateral damage in its bizarre combatant, quasi-militaristic mission statements. You could get better “Benefit” deals from any dealer on any downtown Jacksonville street corner.

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    Diversified Consultants2018-06-22
  2. "Good when your supervisors are happy if not your screwed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Debt Collector in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diversified Consultants full-time for more than a year

    Pros

    Bonus,overtime,hours, ceo is amazing,location is okay,but you need to pack your lunch it will take an hour just to get food at the town center

    Cons

    Supervisors,your sick days are your vacation days as well,dont advance until year 3 so you better not get the flu.parking is beyond limited

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    Diversified Consultants2018-03-29
  3. Helpful (1)

    "Collections Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections Representative in Tualatin, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Diversified Consultants full-time for less than a year

    Pros

    It didn't take much to get hired.

    Cons

    They treat you entirely as a number and have very little concern for the development or well being of their employees.

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    Diversified Consultants2018-04-06
  4. Helpful (3)

    "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diversified Consultants full-time for less than a year

    Pros

    It's a job with a paycheck

    Cons

    Insurance is very expensive, no advancement unless you're in with the management click, management expects the job to be more important than family

    Diversified Consultants2018-02-08
  5. "Gained so much knowledge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Debt Collector in Tualatin, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diversified Consultants full-time for more than a year

    Pros

    Set schedule, monthly bonuses, and family work environment. Weekends always off and overtime is optional. Managers and co-workers always there to help.

    Cons

    Vacation and sick time are not separated. Angry calls and the winter months were slow. Hard to make bonus for that reason.

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    Diversified Consultants2017-12-26
  6. Helpful (4)

    "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collector in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diversified Consultants full-time for less than a year

    Pros

    Attemtpting to try , and provide motivation with a positive atmosphere for new hires from management. Weekends off. Ok pay structure. If your a wolf in sheep's clothing you'll get paid a lot but you will need to work OT to make lots more. Great job for someone that maybe just graduated high school.

    Cons

    The first day of Training told me everything I was going to expect if I stayed here. Training is very rushed. Almost Everyone seems to dislike their job, and looks dead on the inside other than management. Turn over rate is very very high. I only stayed a week. Theyre making their employees do other company's jobs like Comcast but their paying anywhere near as much as Comcast pays their Billing, Retention, and Collection Agents. Paid Time off is only 40 Hrs . They will use your PTO if you call out against your own will ....(REALLY) . Most Managment is making 100k +a year with better benefits.

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    Diversified Consultants2017-12-20
  7. Helpful (4)

    "Equal Opportunity Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Bureau Dispute Specialist in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diversified Consultants full-time for more than a year

    Pros

    Lateral job training and opportunities intermittently available to current employees

    Cons

    Family run company, the promote based on bias towards related members in the company. Lack or care for employee wellbeing. Unequal and biased equal opportunity based on sexual orientation. Unprofessional administrative working environment. Human resource department lacks professionalism and sensitivity. Use of employee personal time off, when medically excused. Zero professional infrastructure within companies upper management and ownership. Sexual misconduct.

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    Diversified Consultants2017-11-30
  8. Helpful (2)

    "Corporate Greed with wifi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collector in Tualatin, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diversified Consultants full-time for less than a year

    Pros

    The only positive thing that I can think of is the fact that you were surrounded by other people who were in as much misery as you... That is, of course, unless they were banging and/or getting high with their supervisor. The only way that I can think of this place being helpful would be if it were some kind of "Scared Straight" for kids with no motivation. Let them see that if they don't get out and apply themselves in the world they might end up in this hellacious atmosphere of brimstone and debt.

    Cons

    It was like someone took a bunch of bratty fourth graders who have never had any discipline at home and setting them loose to operate a company. Expect to be berated, lied to, and gossiped about. If you ever wonder why their hunger for human flesh never abates, all you have to do is look at the abysmal attrition rate. The mound of flesh at the helm that never gets his fat posterior out of his seat screams constantly and makes the Titanic sinking look less stressful than this CONSTANT hostile work environment.

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    Diversified Consultants2017-11-14
  9. Helpful (1)

    "Collection Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diversified Consultants full-time for more than a year

    Pros

    Company has A-1 customer service skills , very family oriented, has need to see all employees succeed within the company

    Cons

    I really do not have any cons to this company I would return if I relocated back to jacksonville

    Diversified Consultants2017-08-03
  10. "Changed My life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collector in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diversified Consultants full-time for more than a year

    Pros

    I have come from well nothing and now 2500 miles away from home I've obtained every single goal with working for not just a company but family.

    Cons

    None. All YOU have too do is work hard.

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    Diversified Consultants2017-07-22
Found 66 reviews