Dixons Retail Reviews | Glassdoor

Dixons Retail Reviews

Updated October 23, 2017
116 reviews

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3.0
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Approve of CEO
Dixons Retail Group CEO Sebastian James
Sebastian James
55 Ratings

116 Employee Reviews

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Pros
  • I guess the best reason to work for them is because of the 10% discount (in 9 reviews)

  • Busy working environment and not for the faint hearted (in 8 reviews)

Cons
  • Strong focused on kpi instead of customer service (in 5 reviews)

  • Poor training provided and then questions asked why performances aren't met (in 4 reviews)

More Pros and Cons

  1. "Great team but management was horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Knowhow Technician in Llandudno, Wales (UK)
    Former Employee - Knowhow Technician in Llandudno, Wales (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dixons Retail part-time (Less than a year)

    Pros

    Excellent team and company to work for

    Great pay

    Make great friends

    Rotas done online so easy to check

    Great environment

    Cons

    Manager was horrible, he never seem to get on with anyone or listen to anyone’s opinion. Always took everything out on employees.


  2. "Good employer for grads with opportunities to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACM in Hemel Hempstead, England (UK)
    Former Employee - ACM in Hemel Hempstead, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dixons Retail (More than a year)

    Pros

    Great exposure to large businesses
    Oppprtunity to take on responsibility

    Cons

    Progression can be slow due to limited career planning

    Advice to Management

    Put in place improved career planning to retail staff

  3. "Sales assitant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dixons Retail part-time

    Pros

    good part time job to learn loads

    Cons

    salary is rubbish, you never get an increase. managers under pressure to meet their targets so stress the sales assistants out to sell customers products they dont need

    Advice to Management

    stop being selfish


  4. "Good place to work part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dixons Retail part-time (Less than a year)

    Pros

    Good pay, good bonus', not too demanding work

    Cons

    hitting targets, not really a place to have a career


  5. "Good electronic retail place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Recommends
    Approves of CEO

    I have been working at Dixons Retail full-time (More than 3 years)

    Pros

    In contact with latest tech. 10% Discount. Good athmosphere. Secure job.

    Cons

    Strong focused on kpi instead of customer service.
    Rostering. Poor training. No induction plan for new colleagues.

    Advice to Management

    Focused more on your people. It's your most important asset.


  6. "Flexible working for part time students,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dixons Retail part-time

    Pros

    Develop people skills and ability to meet target

    Cons

    Deadline driven and limited scope for development part time


  7. "Web designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)

    Pros

    Good day rate
    Nice office
    Very busy - if you like that

    Cons

    Located out of london, so commuting could be hard coming from london

  8. "It's all about the care plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Security, product range, shops, parking, hours ok

    Cons

    Pressure, add ons, company philosophy is awful and you need a tough hide

    Advice to Management

    Slow down and think about how you would like to be treated. Before shouting at staff


  9. "Warehouse team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supervisor in London, England (UK)
    Current Employee - Warehouse Supervisor in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Retail full-time (More than a year)

    Pros

    Great working environment great opportunities great job experience

    Cons

    I can't think of any cons because everything is more than GREAT

    Advice to Management

    BETTER RECRUITING apart from that mangers are doing a wonderful job especially joy atuh


  10. "More bad than good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dixons Retail part-time

    Pros

    Good atmosphere working in airport, many places to have lunch, training with Bose and Monster can mean getting food freebies if lucky, staff incentives like phone discount is not the best but decent

    Cons

    Not enough pay, no recognition for doing x amount of years of service, just an email or certificate no actual perks, staff are forced to take on more jobs than responsibility required and not be recognised for it.

    Advice to Management

    Managers should undergo training once every 3 months to look after a team and support them and workforce rather than being reliant on staff to do manager responsibilities


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