DocuSign Reviews | Glassdoor

DocuSign Reviews

Updated May 24, 2018
647 reviews

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4.5
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DocuSign CEO Daniel Springer
Daniel Springer
245 Ratings

647 Employee Reviews

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Pros
  • Also work/life balance is good since we account for development/testing/incident-handling on a biweekly planning meeting (in 58 reviews)

  • Great product and customer base (in 47 reviews)

Cons
  • This company is growing pretty fast so need to be flexible (in 33 reviews)

  • Since the company is growing so fast sometimes there are growing pains (in 31 reviews)

More Pros and Cons

  1. Featured Review

    "I would give more stars if I could!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time

    Pros

    DocuSign defines work life balance - work from home options & flexible work hours.
    Excellent product - we truly make our customer's life easy.
    Great pay package (base pay, bonus, RSU ) and benefits (free insurance, employee events, free food & beverages!)
    Upper management have a very clear goal and are driven to achieve it.
    Really smart and easy to work with colleagues.
    DocuSign IMPACT is in everyone's DNA. They are always looking for ways to give back.
    Amazing Parental leave - 6 months paid leave for the primary caregiver & 2 months paid leave for the non-primary caregiver.
    They really listen! This is the only company where the CEO reads every single survey feedback, and takes action based on inputs given directly by employees.
    They take fixing the diversity and gender gap very seriously, and are actively working towards improving it across the industry and not just the company.

    Cons

    Needs more established leveling of roles within organizations.
    Improve commuter benefits.

    Advice to Management

    Thank you for all that you are doing and for listening!

    The town halls, the open conversations, sharing the vision via 'The Hub' are great ways to get insight into the company's future.

    Keep investing in your employees and promoting Impact events.

    Appreciate all the effort , time, honesty, and DocuLove.

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    You win the award for most detailed. I don't know where to begin ... but I agree with everything you mention. Commuter benefits -- please bubble up your ideas to Michael Erisman and Melissa Clark.... More


  2. "Best Company to work in Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    Very good work life balance, great benefits. Company care about employees and their growth.

    Cons

    no 401k yet, Lot of middle management employees

    Advice to Management

    Focus on providing more training opportunities for employees. Free lunch on all rather than only on Monday and Wednesday

  3. "Flexibility and Care for Me as a Human"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    I have found tremendous support for my personal life situation which frequently interferes with working on a 'regular' and 'normal' workday hours schedule. As long as I communicate and get my work done, it has been wonderful to work around daycare schedules and complications as a single mom without fear of losing my job. The benefits and the atmosphere rock in comparison to past positions and places I've worked and I am challenged by my work and am learning daily.

    Cons

    We hate paper...I love to take notes and draw things out, on paper...and I'm working toward doing those things digitally, it's just not my style or learning preference. But other than that, I don't have any.

    Advice to Management

    Be prepared to talk with directs about career mobility and options to grow. People will want to take on greater challenges and know that they are valued so they stick around beyond just a year or two.


  4. "SDET"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    Amazing Culture, Good Package and Growing Fast

    Cons

    Not matching 401K
    Average on technical advancement

    Advice to Management

    match 401k


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Product Management in San Francisco, CA
    Current Employee - Vice President, Product Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (More than a year)

    Pros

    Great product that customers love and that serves a real purpose. Convenient and comfortable office location. Great culture and focus on diversity. Strong business.

    Cons

    Not many, really. Benefits could be a bit better (i.e. 401k matching, health plan)

    Advice to Management

    Stay focus on driving the success of your core business and making customers happy.

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    Thank you for taking the time to write a review. We appreciate the feedback.


  6. "Strong Employee Empowerment and Respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer in Seattle, WA
    Current Employee - Senior Programmer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    I am given my tasks and then expected to do them with no micromanaging. It's a good balanced style of management, where they treat their employees like responsible adults. Also, they are very flexible about hours and working from home.

    Cons

    Shared workspace makes noise and other distractions a common problem.

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    Thank you for sharing your thoughts. Glad to hear you have a great manager.


  7. "Hands down best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Francisco, CA
    Current Employee - Engineering in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (More than 3 years)

    Pros

    I have been an employee at DocuSign for 3+ years. Hands down DocuSign is the best place to work. You are surrounded by best-of-best talent, exciting product, great management team, and a product that people connect with and love.

    Like many SF employees, I am commuter, and the best part of my commute would be random people see me wearing DocuSign T-Shirt and will come to me and say, 'you work at DocuSign, I love your product....' This has happened to me many times, such a proud feeling.

    Cons

    I don't have any at this time.

    Advice to Management

    Let's make DocuSign a verb!

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    3 years and still loving it? Awesome. Thanks for sharing your thoughts.

  8. "Market Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MDR in San Francisco, CA
    Current Employee - MDR in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    Great company and product, compensation, work life balance, awesome coworkers, fun culture, cool office with great perks, sales team is a team effort- lots of cohesion and collaboration.

    Cons

    There really aren't that many. It's a great time to be at DocuSign!

    Advice to Management

    Keep the great culture and values that we have as we grow as an organization.

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    Thanks for weighing in.


  9. "Best Decision I Ever Made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (More than a year)

    Pros

    Awesome culture and a very engaged and capable leader. A high-quality product that you would recommend to your family and friends. Great transparency and desire to grow its individual employees. Lots of room for advancement.

    Cons

    Better tools(Which are in the works)

    Advice to Management

    Keep investing in your leaders. They help build an engaged workforce.

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    Thanks for sharing your thoughts and so glad to hear you think it's the best decision you ever made. Would love to hear more about what tools you are thinking of. Be sure to bubble up your ideas... More


  10. "Fantastic company and a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (Less than a year)

    Pros

    I'm fairly new to DocuSign and I have found everyone very helpful. Many employees are very philanthropic and take time out to do work for non-profit organizations. I've already been to three events in less than 6 months.

    * Very helpful employees
    * Very nice coworkers
    * Great culture

    Cons

    This is a tough one... they didn't have a matching 401(k) but that is being addressed now that we are a public company. The San Francisco office has better goodies in the kitchenette(?)

    DocuSign Response

    May 23, 2018 – Snr. Director, Employment Brand Marketing

    Really, we have better food in SF? Ping Paul Armstrong and tell him what goodies would be good to add to the Seattle kitchens. He is open to ideas. That's amazing that you have participated in... More


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