DocuSign Employee Reviews about "growing pains"
Updated Jan 20, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Contract
- Freelance
- Full-time
- Part-time
- Intern
Location
- Worldwide
- United States - All Cities
- - California
- - San Francisco, CA Area
- - Fresno, CA Area
- - Los Angeles, CA Area
- - San Diego, CA Area
- - Arizona
- - Phoenix, AZ Area
- - Colorado
- - Denver, CO Area
- - District of Columbia
- - Washington, DC Area
- - Florida
- - Miami-Fort Lauderdale, FL Area
- - Orlando, FL Area
- - Georgia
- - Atlanta, GA Area
- - Illinois
- - Chicago, IL Area
- - Massachusetts
- - Boston, MA Area
- - Minnesota
- - Minneapolis-St. Paul, MN Area
- - Missouri
- - San Francisco, MO
- - New York State
- - New York City, NY Area
- - North Carolina
- - Raleigh-Durham, NC Area
- - Ohio
- - Cincinnati, OH Area
- - Cleveland, OH Area
- - Oregon
- - Coos Bay, OR Area
- - Pennsylvania
- - Philadelphia, PA Area
- - Tennessee
- - Nashville, TN Area
- - Texas
- - Austin, TX Area
- - Dallas-Fort Worth, TX Area
- - Utah
- - Provo, UT Area
- - Virginia
- - Washington State
- - Seattle, WA Area
- - South Seattle, WA
- Australia - All Cities
- - New South Wales
- - Sydney, Australia Area
- - Victoria
- - Melbourne, Australia Area
- Brazil - All Cities
- - Ceará
- - Fortaleza, Brazil Area
- - Rio Grande do Norte
- - Natal, Rio Grande do Norte
- - Rio Grande do Sul
- - Porto Alegre, Brazil Area
- - São Paulo
- - Sao Paulo, Brazil Area
- Canada - All Cities
- - Ontario
- - Toronto, ON, Canada Area
- Costa Rica - All Cities
- - San Jose
- - San Jose, Costa Rica Area
- Egypt - All Cities
- - Cairo Governorate
- - Cairo, Egypt Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- Germany - All Cities
- - Hesse
- - Frankfurt, Germany Area
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- Israel - All Cities
- - Central
- - Tel Aviv-Yafo, Israel Area
- - Tel Aviv
- Japan - All Cities
- - Osaka
- - Ōsaka, Osaka
- - Tokyo
- - Tokyo, Japan Area
- Spain - All Cities
- - Catalonia
- - Barcelona, Spain Area
- Sweden - All Cities
- - Västra Götaland
- - Goteborg, Sweden Area
- United Kingdom - All Cities
- - England
- - London, UK Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Pros
"Focus on employee work/life balance" (in 150 reviews)
"great product, excellent work life balance" (in 79 reviews)
Cons
"Growing pains like any company that is literally doubling in size annually with no scope of slowing down" (in 90 reviews)
"Though it’s an easier sell, has better benefits than the majority and has stock plan/401k match that will help you retire" (in 52 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of DocuSign and is not affected by filters.
Gender
- Gender
- Sexual Orientation
- Disability
- Veteran Status
Want more demographic options?
Reviews about "growing pains"
Return to all Reviews- Current Employee, more than 3 years★★★★★
DocuSign is committed to doing delivering value to customers, employees and shareholders
RecommendCEO ApprovalBusiness OutlookPros
DocuSign backs up their commitment to employees with actual actions. Pulse surveys are sent to employees twice a year and leadership takes meaningful action to address the highest rated issues.
Cons
Some growing pains have been felt in the past year. As the scale of the projects have grown we have had to make some adjustments to continue to deliver.
Thank you for taking the time to share your thoughts. It's good to hear that you see leadership take meaningful action on pulse surveys (I agree!)
- Current Employee, less than 1 year★★★★★
Pros
rapid growth, good culture, dynamic environment
Cons
not for the lazy, growing pains come naturally
DocuSign Response
Snr. Director, Employment Brand Marketing
Thanks and indeed, it is not for the lazy. If you like change and working in a dynamic environment, you have come to the right place.
- Current Employee, less than 1 year★★★★★
Pros
Good management in most orgs
Cons
Growing pains in the company
DocuSign Response
Snr. Director, Employment Brand Marketing
Thank you.
- Former Employee, more than 1 year★★★★★
Pros
Great Team Atmosphere with a plethora of tech and tools to accel.
Cons
Largely growing company, with growing pains and fairly unorganized across different verticals.
DocuSign Response
Snr. Director, Employment Brand Marketing
Thank you for writing a review and for the feedback.
- Current Employee, more than 5 years★★★★★
Pros
Great product with huge market True sense of family and teamwork Smart leaders who listen
Cons
Growing pains of becoming a big company but with old processes and systems
Continue readingDocuSign Response
Snr. Director, Employment Brand Marketing
Thanks. Glad to hear you find our leaders smart and willing to listen.
- Current Employee, more than 3 years★★★★★
Pros
I have been with Docusign for 3.5 years. It's the best place I've ever worked within the last 10 + years. - Love our CEO Dan who embraces servant leadership - Enjoy working for my manager who is very caring, competence and understanding - Work with very smart and talented people - Stock has been doing REALLY well!!! - The company listens to employee's feedback - Great work life balance, sustainable place but still get things done
Cons
- Typical fast growing pains - Lack of sabbatical benefits (although we recently rolled out unpaid leave which is different)
Continue readingDocuSign Response
Snr. Director, Employment Brand Marketing
Thanks for sharing your detailed thoughts. This is very helpful to candidates. Great to hear you think employees are listed to and wonderful to hear you like working for your manager. Hope you got a chance to read the pages on the Hub about relocations. If not, take a peak.
- Current Employee, more than 3 years★★★★★
Pros
DocuSign is the place to be, the company leadership has shown how much they care about the employees especially during the pandemic. There is ample opportunity to grow and show your talent. Employees love what they are doing and put in their best into the product and customers love DocuSign. DocuSign taking huge steps in being Developer focused, our APIs and SDKs are now more developer centric and makes life easy for devs integrating DocuSign into their workflows.
Cons
Compensation needs to get better, and there are still some growing pains.
Continue readingDocuSign Response
Snr. Director, Employment Brand Marketing
Thanks for the shout out regarding taking care of employees during COVID-19.
- Current Employee, more than 3 years★★★★★
Pros
Great company Culture Strong benefits and bright future Engaged employees who believe in the company and product
Cons
Growing pains and the work to scale a company during fast paced growth
DocuSign Response
Snr. Director, Employment Brand Marketing
Wonderful to hear you find your colleagues engaged.
- Current Employee, less than 1 year★★★★★
Pros
Fantastic work/life balance! I keep expecting to get weekend emails and super urgent pings from leadership that sends everyone scrambling but that just doesn't happen. Not a small company but everyone seems to be on the same page about the balanced culture and respecting people's time. There are a lot of vets who have been employees for a long time and also a lot of fresh blood. This seems to be well received and a nice balance for both sides of the fence. The new people are eager to understand how the company has evolved (I personally am) and the long timers are eager for new ideas on how to solve (some times old) problems. You can make an impact very quickly with just the knowledge you bring!
Cons
Definitely growing pains as expected. There is some immaturity in basic processes (finance for example) that you wouldn't expect at this stage in their growth and some teams are very slow to change.
Continue readingDocuSign Response
Snr. Director, Employment Brand Marketing
Thank you for sharing your detailed thoughts. It's great to hear that you like the balance between vets and new employees with fresh ideas. Great to hear you find people respect each others's time and that you can make an impact quickly. Our CTOO is working on improving our business operations across the board. Feel free to send her any ideas.
- Current Employee, more than 1 year★★★★★
Pros
I've been here a year and it's the best move I've made. The product is undeniably amazing and they continue to find ways to make it better and cater to the customers needs. Leadership takes the time to hear you and get in the trenches with you as a team. If you don't understand what the Work of your Life is, they'll sit down and help you thought it. The people, culture and over-all values are spot on and based on that, I would retire here.
Cons
There are growing pains as every company has but DocuSign tackles each one and puts their best foot forward.
Continue readingDocuSign Response
Snr. Director, Employment Brand Marketing
Thank you for taking the time to share your perspective.
Join the DocuSign team
Work at DocuSign? Share Your Experiences

DocuSign
Click to Rate
DocuSign Response
Snr. Director, Employment Brand Marketing