DocuSign Employee Reviews about "growing pains"

Updated Jan 20, 2021

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4.6
93%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "Focus on employee work/life balance(in 150 reviews)

  • "great product, excellent work life balance(in 79 reviews)

  • Cons
  • "Growing pains like any company that is literally doubling in size annually with no scope of slowing down(in 90 reviews)

  • "Though it’s an easier sell, has better benefits than the majority and has stock plan/401k match that will help you retire(in 52 reviews)

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    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "growing pains"

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    1. 5.0
      Current Employee, more than 3 years

      DocuSign is committed to doing delivering value to customers, employees and shareholders

      Jan 20, 2021 - Business Analyst in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DocuSign backs up their commitment to employees with actual actions. Pulse surveys are sent to employees twice a year and leadership takes meaningful action to address the highest rated issues.

      Cons

      Some growing pains have been felt in the past year. As the scale of the projects have grown we have had to make some adjustments to continue to deliver.

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thank you for taking the time to share your thoughts. It's good to hear that you see leadership take meaningful action on pulse surveys (I agree!)

    2. 5.0
      Current Employee, less than 1 year

      good company

      Jan 12, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      rapid growth, good culture, dynamic environment

      Cons

      not for the lazy, growing pains come naturally

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thanks and indeed, it is not for the lazy. If you like change and working in a dynamic environment, you have come to the right place.

    3. 5.0
      Current Employee, less than 1 year

      Review

      Jan 12, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good management in most orgs

      Cons

      Growing pains in the company

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thank you.

    4. 4.0
      Former Employee, more than 1 year

      Real Estate Tech Sales

      Jan 20, 2021 - Sales and Marketing Development Representative in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Team Atmosphere with a plethora of tech and tools to accel.

      Cons

      Largely growing company, with growing pains and fairly unorganized across different verticals.

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thank you for writing a review and for the feedback.

    5. 5.0
      Current Employee, more than 5 years

      Future is bright

      Sep 14, 2020 - Senior Sales Enablement Manager in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product with huge market True sense of family and teamwork Smart leaders who listen

      Cons

      Growing pains of becoming a big company but with old processes and systems

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      1 person found this review helpful

      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thanks. Glad to hear you find our leaders smart and willing to listen.

    6. 5.0
      Current Employee, more than 3 years

      Best place to work

      Sep 14, 2020 - Senior Business Analyst in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been with Docusign for 3.5 years. It's the best place I've ever worked within the last 10 + years. - Love our CEO Dan who embraces servant leadership - Enjoy working for my manager who is very caring, competence and understanding - Work with very smart and talented people - Stock has been doing REALLY well!!! - The company listens to employee's feedback - Great work life balance, sustainable place but still get things done

      Cons

      - Typical fast growing pains - Lack of sabbatical benefits (although we recently rolled out unpaid leave which is different)

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thanks for sharing your detailed thoughts. This is very helpful to candidates. Great to hear you think employees are listed to and wonderful to hear you like working for your manager. Hope you got a chance to read the pages on the Hub about relocations. If not, take a peak.

    7. 5.0
      Current Employee, more than 3 years

      Amazing product, company and leadership

      Aug 12, 2020 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DocuSign is the place to be, the company leadership has shown how much they care about the employees especially during the pandemic. There is ample opportunity to grow and show your talent. Employees love what they are doing and put in their best into the product and customers love DocuSign. DocuSign taking huge steps in being Developer focused, our APIs and SDKs are now more developer centric and makes life easy for devs integrating DocuSign into their workflows.

      Cons

      Compensation needs to get better, and there are still some growing pains.

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thanks for the shout out regarding taking care of employees during COVID-19.

    8. 5.0
      Current Employee, more than 3 years

      Listen to Employees

      Jun 27, 2020 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company Culture Strong benefits and bright future Engaged employees who believe in the company and product

      Cons

      Growing pains and the work to scale a company during fast paced growth

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Wonderful to hear you find your colleagues engaged.

    9. 5.0
      Current Employee, less than 1 year

      Great Culture even with growing pains

      Jan 16, 2020 - Customer Success in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic work/life balance! I keep expecting to get weekend emails and super urgent pings from leadership that sends everyone scrambling but that just doesn't happen. Not a small company but everyone seems to be on the same page about the balanced culture and respecting people's time. There are a lot of vets who have been employees for a long time and also a lot of fresh blood. This seems to be well received and a nice balance for both sides of the fence. The new people are eager to understand how the company has evolved (I personally am) and the long timers are eager for new ideas on how to solve (some times old) problems. You can make an impact very quickly with just the knowledge you bring!

      Cons

      Definitely growing pains as expected. There is some immaturity in basic processes (finance for example) that you wouldn't expect at this stage in their growth and some teams are very slow to change.

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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thank you for sharing your detailed thoughts. It's great to hear that you like the balance between vets and new employees with fresh ideas. Great to hear you find people respect each others's time and that you can make an impact quickly. Our CTOO is working on improving our business operations across the board. Feel free to send her any ideas.

    10. 5.0
      Current Employee, more than 1 year

      Doing the Work of my Life

      Dec 11, 2019 - Executive Assistant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been here a year and it's the best move I've made. The product is undeniably amazing and they continue to find ways to make it better and cater to the customers needs. Leadership takes the time to hear you and get in the trenches with you as a team. If you don't understand what the Work of your Life is, they'll sit down and help you thought it. The people, culture and over-all values are spot on and based on that, I would retire here.

      Cons

      There are growing pains as every company has but DocuSign tackles each one and puts their best foot forward.

      Continue reading
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      DocuSign Response

      Snr. Director, Employment Brand Marketing

      Thank you for taking the time to share your perspective.

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