Dolan Media Reviews | Glassdoor

Dolan Media Reviews

Updated March 30, 2017
33 reviews

Filter

Filter

Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark McEachen
1 Rating

33 Employee Reviews

Sort: Popular Rating Date

  1. "Customer Service Representative"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Boston, MA
    Former Employee - Customer Service Representative in Boston, MA

    I worked at Dolan Media full-time (More than 5 years)

    Pros

    Great company location in downtown Boston.

    Cons

    Company made decision to outsource Customer Service department., resulting in layoffs.


  2. "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Dolan Media full-time (More than 5 years)

    Pros

    The people are all wonderful to work with. The product is spectacular.

    Cons

    Recent downsizing and no real indication of business continuity or five year plan make it difficult to foresee a future at this company.

  3. Helpful (3)

    "Uncomfortable work environment @ Dolan Media Company Minneapolis MN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Minneapolis, MN
    Former Employee - Human Resources Assistant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dolan Media full-time (More than a year)

    Pros

    Got experience and a couple contacts to network with

    Cons

    Uncomfortable work environment. HR was shady and there seemed to be a lot of office drama pushing people out. I'm glad I got out when i did.

    Advice to Management

    Need to seriously look at leadership and setup of company. I got notice of company filing bankruptcy so maybe no longer in existence. ..


  4. Helpful (1)

    "Been great but lots of turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Phoenix, AZ
    Current Employee - Executive in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dolan Media full-time (More than 3 years)

    Pros

    Fun place to work, great co-workers.

    Cons

    Too much change at the corporate level

    Advice to Management

    Some stability and keep things simple


  5. Helpful (2)

    "This company was a great place to work, the management was very supportive and ethical."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Minneapolis, MN
    Former Employee - Software Developer in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dolan Media full-time (More than 5 years)

    Pros

    Great team with which to work, my contributions were always appreciated. Regular pay raises and the CEO was a pleasure to work for, promoting a progressive, forward-thinking company. Offered 401K, good health benefits, vacation - didn't get bent out of shape when emergencies meant you had to take time off. When Hurricane Katrina struck our New Orleans operation, the CEO made sure all of the employees were safe, relocated them to other units of the company, and paid them throughout the interim - then put them back to work! Same thing happened during Hurricane Sandy and the Moore, OK, tornado. He really cares about his people, says they are like family.

    Cons

    Very much a work-oriented environment, not much time to play around! Advancement wasn't very apparent, small company.


  6. Helpful (5)

    "Not looking so great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Information in Minneapolis, MN
    Current Employee - Business Information in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dolan Media full-time (More than 10 years)

    Pros

    Benefits are good, but very expensive. Managers are flexible with time-off. Some of the people working there are great to work with/for.

    Cons

    Executives and senior management don't seem to have a clue what's actually going on with the business at any point in time. It takes 10x longer than it should to get anything done because you have to get approval from senior management but they're not sure what's going on so you have to educate them first. Lack of bonuses or any appreciation for an employees hard work, and the stock I got one time as a "bonus" is now worth zero since Dolan drove the company into the ground. Amount of vacation time isn't enough and the cost of benefits is high.

    Advice to Management

    Get rid of everyone at the top and rebuild. This used to be a decent company.


  7. Helpful (1)

    "Liked the people I worked with but no raises or bonuses for 5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dolan Media full-time (More than 8 years)

    Pros

    The people I worked with and the location were the reason I stayed with the company so long. Work/Life balance was good. Hardly any overtime.

    Cons

    No raises or bonuses for 5 years even though I got a good review. No room for advancement.

    Advice to Management

    Raises and/or bonuses should be given at least annually at the review period. To have a good review but not get a raise decreases morale. I asked about this at the time that The Dolan Company purchased the operations part of the BDFTE law firm and was told that they would be given annually upon a good review.

  8. Helpful (3)

    "Lousy Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Imaging Specialist in Addison, TX
    Former Employee - Imaging Specialist in Addison, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dolan Media full-time (More than 10 years)

    Pros

    It's a paycheck and helps cover the bills. 401K is a plus. Weekends off, but not most holidays.
    They did offer some free medical stuff, ie. flu shots, and discount tickets to area parks. Holiday lunches.

    Cons

    Terrible HR people. Managers don't back their employees. Back stabbing enough to need a full time medical staff.

    Advice to Management

    Listen to your employees and act on their concerns!!!


  9. Helpful (3)

    "Gained experience; lost faith in executive management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dolan Media full-time (More than 5 years)

    Pros

    Coworkers (outside of executive staff)

    Cons

    Low pay (low starting salaries; annual cost of living increase only, if at all; and laughable bonuses, if at all); no room for advancement (unsupportive of higher education goals - no tuition reimbursement, no work schedule flexibility); terrible HR (uncompassionate, micromanaging employees without understanding their job duties/responsibilities); bad management (bad managers who simply follow higher directions are retained while good managers who try to compromise the needs of their employees with higher directions are let go; hardworking employees are burdened with more work for little or no other recognition; incompetent employees are excused and coddled); poor communication (conflicting messages are sent out; work requests made at the last minute due to poor preparation; impersonal messages are sent to all employees when a person leaves voluntarily or is fired, but usually no notice is given to anyone). All of this has led to bad employee morale which has become more and more horrendous over time, and a revolving door of employees.

    Advice to Management

    Listen to the actual employees, and not the "yes, Jim" staff with whom you have surrounded yourself.

    HR is supposed to care about the employee and how to help him/her do his/her job to the best of his/her ability; instead HR is micromanaging employees without knowing what they do to begin with, and scrutinizing small issues while overlooking larger ones.

    If executive staff makes the environment hostile and restricting, employee morale declines. Getting rid of the employees with bad attitudes or poor morale won't fix the problem - those are just your canaries in the mines.


  10. "Hire Talented Managers, Not Inexpensive Cast-Offs"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sles Representative in Colorado Springs, CO
    Former Employee - Sles Representative in Colorado Springs, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Benefits
    Please phsycial work environment
    Most co-workers honorable, pleasant
    Targeted publications continue to be respected in the marketplace

    Cons

    Inferior management in Colorado Springs office unresponsive to market place realities and incapable of building cooperative teams. True in both sales and editorial departments.

    Advice to Management

    Print is dying fast. Invest in digital technology and smart phone applications. Challenge employees to embrace new media, not endlessly document how they've spent their working hours.


Showing 33 of 33 reviews
Reset Filters