Dolce Hotels and Resorts Reviews | Glassdoor

Dolce Hotels and Resorts Reviews

Updated November 29, 2016
6 reviews

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6 Employee Reviews

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  1. "Employee Driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Midland, MI
    Current Employee - Banquet Server in Midland, MI
    Recommends
    Positive Outlook

    I have been working at Dolce Hotels and Resorts part-time (More than 3 years)

    Pros

    They offer so many employee benefit programs, you can tell they truly care for their employees. from PTO opportunities for even part-timers, to an employee break room buffet, and even department gatherings. It feels like a second family between us employees. The managers are insightful and really understanding.

    Cons

    At my location they've hired some young management with minimal background. It is unsettling to take orders from someone who is your age and been in the field far less than you. Younger managers seem to get power hungry and micromanage. The older managers attempt to keep them in line though.

    Advice to Management

    Listen to your employees, we're the ones that do this on a day to day basis and hear customer suggestions/ complaints.


  2. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Morgan Hill, CA
    Former Employee - Hostess in Morgan Hill, CA
    Recommends
    Positive Outlook

    I worked at Dolce Hotels and Resorts full-time (Less than a year)

    Pros

    Hostess Silver Creek

    - Welcome every guest with a friendly smile
    - Check guests in, assign reservations to tables according to party number, table size, and guest preferences, along with server rotation
    - Handle calls
    - Making and canceling reservations through uReserve an online resource scheduling system
    - Label and update labels on the buffet line

    Buffet/ Off the menu/ Sunday Brunch

    Hours:
    Sunday are the busy day! 6 am to 2 pm or 7 am to 3 pm
    Monday thru Saturday 6 am to 2pm
    The restaurant is not open every night it depends on how busy the hotel is
    PLUS
    - Parking
    - Monday thru Friday really good employee lunch ( Sat/Sun salad bar)
    - Schedule posted thru email and hard copies in office
    - 1st black shirt is free

    Paid:
    $14.15 hourly ( July 2015)
    Union Job

    Cons

    -The hostess training ( be organized with the shadowing)

    Advice to Management

    F&B Manager is wonderful and knowledgeable


  3. "Senior Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager
    Former Employee - Senior Sales Manager
    Recommends

    Pros

    The Dolce family is honorable, caring, and takes great care of employees.

    Cons

    There is nothing negative about working for Dolce.


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  5. "Sous chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    Pros

    Was a good place to work too quality.... Nice friendly people. Took care of staff. Fair. Knew where you stood.

    Cons

    Unable to keep hotel full with guest. busy levels varied. Low turn over of employees which doesn't motive creativity in staff

    Advice to Management

    Bring more busy, sorry it got sold because it was a very very very good company to worm for the past years


  6. "Hotel Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dolce Hotels and Resorts full-time

    Pros

    -Great culture
    -Autonomy is encouraged
    -Very service focused

    Cons

    -The hotel business can require long hours given weekend and holiday requirements.


  7. "Former busboy"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good place to work. Good people.

    Cons

    Can't really think of any.


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