Dollar Bank Reviews | Glassdoor

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Dollar Bank Reviews

Updated January 9, 2018
133 reviews

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dollar Bank President and CEO James J. McQuade
James J. McQuade
19 Ratings

133 Employee Reviews

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Pros
  • Banking hours and benefits are great, nice people (in 8 reviews)

  • For the most part there is an above average work life balance (in 8 reviews)

Cons
  • Low pay compared to other banks, due to being mutual (in 13 reviews)

  • Used to be an awesome place to work up until Upper management has changed for the worse (in 11 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Good insurance, decent pay, workload is fair, 10 vacation days, good people.

    Cons

    Not too many that I can think of.

    Advice to Management

    Keep up the good work!


  2. "System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Dollar Bank full-time

    Pros

    Learning opportunity
    everyone will help
    Good environment

    Cons

    Low salary
    Small lunch place
    less benifits

  3. Helpful (7)

    "The beginning of Micromanaging...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Great employees, fun holiday company party, vacation time is decent, 2 personal days added.
    401k is not bad recently revamped. Discounts on mortgages is a nice benefit.

    Cons

    Used to be an awesome place to work up until Upper management has changed for the worse. They are trying to be like the “bigger” banks even though they state they never would be. Culture has changed. Not like it used to be. Lots of turnover- STILL they don’t pay well even with added pressures. How do they expect to keep loyal/great employees? Upper management goes by the book on “increases” during review time... may make exceptions by 1% if you are above and beyond your goals. Completely ridiculous how this place is starting to look like Citizens only WITHOUT the pay.

    Start recognizing your employees by rewarding them with actual salary increases... not $25 or $50 gift cards randomly. That’s almost a slap in the face. Thanks for gas money. Such a joke

    Advice to Management

    Reward employees who never take a sick day from work. An award for attendance should be given or paid out. Work from home opportunities need to be in the future.

    Quit taking advantage of your solid employees thinking they are “loyal”... they are bound to leave from not feeling appreciated.


  4. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank (More than 5 years)

    Pros

    Nice culture, great coworkers, comfortable

    Cons

    Salary levels, lack updated technology

    Advice to Management

    Work to attract millennials


  5. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Opportunity to advance to higher position

    Cons

    Get yelled at when you don't make your referral goal. Get warning when you are sick


  6. Helpful (1)

    "accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Pittsburgh, PA
    Former Employee - Accountant in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Bank (Less than a year)

    Pros

    Mutual Bank so not beholden to any stock holders

    Cons

    Acquired Virginia mutual that's not in it's Ohio and PA branch footprint, spending millions to upgrade and renovation those branches

    Advice to Management

    Focus on the Ohio market and not Virginia


  7. Helpful (2)

    "Loan Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Originator in Cleveland, OH
    Current Employee - Loan Originator in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time (More than 5 years)

    Pros

    Rates are good & there are many options for borrowers . Pleasant co workers make employment bearable. Health benefits are fair .

    Cons

    Compensation is the lowest in the industry . Management is complacent & not willing to go to bat for compensation increases . Higher paid originators boast about their salary and bonus . Stress of not being able to make ends meet causes undue stress & company is making great profit.

    Advice to Management

    Review compensation & reward those that work smart & produce .

  8. Helpful (1)

    "Great Place to work if you don't mind a low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    The employees are generally great people. The hours are decent.
    The location is good.

    Cons

    No flexibility with schedules.
    No opportunity to work from home.
    The pay is about half of what other banks pay for the same positions.
    The benefits are questionable. The insurance plan isn't competitive. The vacation time is okay.

    Advice to Management

    If you want employees to stay you need to become more competitive with pay, schedule flexibility, and benefits. There is really nothing unique about Dollar Bank that makes people want to stay.


  9. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Loyal and Caring Atmosphere, Great People,

    Cons

    Technology continues to lag behind many other companies in the banking industry and business in general.


  10. "manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Bank full-time

    Pros

    Nice place to work. Work hours are good.

    Cons

    Banking industry regulations in general that all banks have to comply with.

    Advice to Management

    Overall management is doing a good job.


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