Dollar Bank Reviews | Glassdoor

Dollar Bank Reviews

Updated August 19, 2017
124 reviews

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3.0
StarStarStarStarStar
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Dollar Bank President and CEO James J. McQuade
James J. McQuade
13 Ratings

124 Employee Reviews

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Pros
  • Banking hours and benefits are great, nice people (in 8 reviews)

  • For the most part there is an above average work life balance (in 8 reviews)

Cons
  • Low pay compared to other banks, due to being mutual (in 13 reviews)

  • They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management (in 10 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Loyal and Caring Atmosphere, Great People,

    Cons

    Technology continues to lag behind many other companies in the banking industry and business in general.


  2. "manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Bank full-time

    Pros

    Nice place to work. Work hours are good.

    Cons

    Banking industry regulations in general that all banks have to comply with.

    Advice to Management

    Overall management is doing a good job.

  3. "Senior Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time (More than 3 years)

    Pros

    Great company and wonderful People

    Cons

    High Parking cost or Public Trans.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I read the reviews and am not sure what people are talking about. Dollar Bank is up front about the salary and if you take the time to look at other banks your salary is at or above other in Pittsburgh. If you are upset with something then you didn't do a good enough job researching an employer. You'd find out that it's an excellent company to work for and you'll be promoted quickly if you work hard. Managers are not micromanagers if you do your job. Bad employees think managers are micromanagers.

    Cons

    You have to ask for promotions but if you stand it you won't have a hard time being promoted.

    Advice to Management

    Continue listening to employees. It's shows your support of them.


  5. Helpful (3)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Pittsburgh, PA
    Former Employee - Branch Manager in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Bank full-time (More than 8 years)

    Pros

    Small bank everyone knows everyone else. Has little else to offer unless you just want a job. Many employees have been in the same position for decades.

    Cons

    No room for advancement. If you are a woman or a minority, forget it. Also they preach customer service but take advantage of people at every opportunity.

    Advice to Management

    You run a business don't say one thing yet act in a totally different manner.


  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Bank full-time

    Pros

    Great work/life balance
    Management is behind on work

    Cons

    Low pay and not that much of a raise


  7. Helpful (1)

    "Not pushed to sell, so less pay"

    StarStarStarStarStar
    Current Employee - Customer Service Specialist in Greensburg, PA
    Current Employee - Customer Service Specialist in Greensburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time (More than a year)

    Pros

    Great environment. Not pushed to sell. Nice hours - bank closes at five. The customers are mostly very nice and have been with the bank for a long time.

    Cons

    No commission. Do not receive pay raises often. There really aren't that many cons - I enjoy my job most of the time.

  8. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good hours and okay benefits.

    Cons

    there is a lot of micromanaging.


  9. "Admin"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Most people are very kind. High employee retention rate - a good number of people have been with the bank upwards of 15 - 20 years. Great place to start off and learn. For the most part there is an above average work life balance.

    Cons

    Slow to change and struggles to keep up with technology. Salaries are lower than industry average, but is made up for with job security. Career growth is definitely possible but it does take time and a lot of patience.


  10. Helpful (2)

    "Not what I am accustomed to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Cleveland, OH
    Current Employee - Administrative Assistant in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time (More than 8 years)

    Pros

    Made a few long lasting friendships. Benefit compensation is okay but could be better . Wish we had our Pension Plan back.

    Cons

    Micro-managed and treated like a kid. At times feel like you are not appreciated with knowledge and skills you bring to the the company with years of experience working for other companies. Underpaid for your skills and experience.

    Advice to Management

    Management needs to know the talent they have and compensate them for their harwork and experience.


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