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Dollar Bank Reviews
Updated May 30, 2023
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Found 288 of over 297 reviews
65% Recommend to a Friend
85% Approve of CEO
Found 289 of over 297 reviews
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Recommend to a Friend
Approve of CEO
James J. McQuade
99 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "If you are a female manager, expect to wait an extra 2 to 3 years for a promotion, no matter how hard you work for your branch." (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Dollar Bank and is not affected by filters.
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- Current Employee, more than 5 years★★★★★Featured Review
Only Continues to Get Better
Apr 12, 2023 - Anonymous Employee in Canton, OHRecommendCEO ApprovalBusiness OutlookPros
The Bank has a great culture especially in the Canton location. Our Employee Appreciation Committee goes out of their way to boost morale from team building, food days and many more ways of showing employees they are appreciated for their hard work. Whenever there is an issue, I can always count on my Manager or HR to provide me with the necessary resources or guidance that lets me know that they care for your future and career. Dollar Bank's benefits are outstanding, and they also have a very competitive PTO policy.
Cons
While pay for non-exempt employees may have been on the lower end of the industry in the past, the Bank has made great strides in bringing employee's salaries inline to be more competitive in the industry.
Continue reading - Current Employee, more than 1 year★★★★★
Best bank to work for
May 30, 2023 - Assistant Branch Manager in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
Dollar bank is one of the best banks to work for. There training program is amazing. Very detail oriented. They look after there employees. Unlike other banks there is no pressure to sell.
Cons
Pay is little low as compare to other banks.
- Current Employee★★★★★
Pros
Hours, benefits, coworkers and management
Cons
A lot of downtime and Friday hours
- Former Employee, more than 3 years★★★★★
Mixed Reviews
May 14, 2023 - Assistant Manager in Virginia Beach, VARecommendCEO ApprovalBusiness OutlookPros
Client centric, job security, goal oriented
Cons
Staffing, pay, management, and training
Continue reading - Current Employee, less than 1 year★★★★★
Terrible Turnover /Employee Retention
Mar 31, 2023 - LeadershipRecommendCEO ApprovalBusiness OutlookPros
Good financial options and services for customers.
Cons
Terrible ( in Branch )training .No focus on employee retention .Senior leadership , uncaring and unavailable .Difficult situations are avoided instead of finding solutions. No control of gossip and harassment .
Continue reading - Former Employee★★★★★
Pros
Good place to start out
Cons
Does not pay well. Use it to get somewhere else.
- Current Employee, less than 1 year★★★★★
Good work environment
Apr 13, 2023 - HR Business Partner in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
Great health and wellness benefits.
Cons
Change can be a challenge for tenured employees.
Continue reading - Former Employee, less than 1 year★★★★★
Need to Higher their pay
Apr 6, 2023 - Personal Banker I in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
It’s a great company to work with an amazing team who genuinely care about you. Takes the time to train you fully. Benefits, PTO, 401K, etc.
Cons
The pay just isn’t where it’s at in this economy. Deciding factor in the choice to leave.
- Current Employee★★★★★
Love Dollar Bank
Apr 3, 2023 - Treasury Management AdministratorRecommendCEO ApprovalBusiness OutlookPros
Work life balance is great. My opinion matters. Growth is very important.
Cons
Branch life was difficult. Back office and branch experience is completely different.
- Current Employee, more than 10 years★★★★★
Pros
Customer service oriented Career advancement
Cons
Leadership seems to be losing their way/focus when it comes to why people bank and work with Dollar.
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Dollar Bank Reviews FAQs
Dollar Bank has an overall rating of 3.6 out of 5, based on over 297 reviews left anonymously by employees. 65% of employees would recommend working at Dollar Bank to a friend and 53% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
65% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Dollar Bank to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
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