Dollar Bank Reviews | Glassdoor

Dollar Bank Reviews

Updated April 5, 2018
140 reviews

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3.1
StarStarStarStarStar
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Dollar Bank President and CEO James J. McQuade
James J. McQuade
25 Ratings

140 Employee Reviews

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Pros
  • For the most part there is an above average work life balance (in 10 reviews)

  • Loyal and Caring Atmosphere, Great People, (in 12 reviews)

Cons
  • Low pay compared to other banks, due to being mutual (in 13 reviews)

  • Used to be an awesome place to work up until Upper management has changed for the worse (in 11 reviews)

More Pros and Cons

  1. "Custodial Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custodial Engineer in Pittsburgh, PA
    Former Employee - Custodial Engineer in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Bank full-time (More than 5 years)

    Pros

    Pretty good place to work.

    Cons

    None that I can think of.


  2. Helpful (2)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Senior Management are helpful and insightful
    You make your own path

    Cons

    Pay but who doesn’t want more? So not really a con just the world we live in.

    Advice to Management

    Keep creating opportunities for talented employees

  3. Helpful (2)

    "Best company you could ask for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Pittsburgh, PA
    Current Employee - Branch Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time (More than 10 years)

    Pros

    The pay is at or above market rates. They are accommodating when things occur in your life. They listen to employees concerns and act immediately. Upper management is approachable with anything you bring them. 401K matinch and they became giving end of the year distributions to your 401K depending of the profits of the bank. This is a huge benefit.

    Cons

    While there are always difficulties with a y job or company, they issues you may have are so minut that it's not a concern.

    Advice to Management

    Continue the course. I look forward to working here for a long time.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time (More than 10 years)

    Pros

    Excellent training program, good work/life balance, many opportunities to advance if you work hard.

    Cons

    Technology lags behind in many areas, communication between departments is lacking.


  5. Helpful (2)

    "Ok Place to start- get time under your belt and move to a bigger company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Loan Officer in Pittsburgh, PA
    Former Employee - Commercial Loan Officer in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank full-time (More than a year)

    Pros

    Some of the staff was friendly. Great M-F hours. Vacation package was nice.

    Cons

    Department was mismanaged and seemed more like high school. Salary was well below what other banks offer in the downtown area.
    Health Insurance rates higher after Obama Care.
    Many of the older staff did not know how to properly email or use modern technology- they liked to "old school" fax everything.

    Advice to Management

    More technology advancements- stop faxing everything. Have more of a backed up system of documents- saving so much paper and not having it backed up electronically. Time to get out of the dinosaurs of Fax machines.


  6. "It was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Cleveland, OH
    Former Employee - Branch Manager in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dollar Bank full-time (More than 10 years)

    Pros

    The people and culture were fantastic, good benefits and plenty of time off. Good work life balance. Not a lot of turnover

    Cons

    Dedication to.old values seemed to.diminish as the years rolled by. More emphasis on sales versus service. Became like all other banks.


  7. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Lakewood, OH
    Current Employee - Teller in Lakewood, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time (Less than a year)

    Pros

    Great work environment and benefits

    Cons

    Not always best management not a lot of opportunities for growth

  8. "System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Dollar Bank full-time

    Pros

    Learning opportunity
    everyone will help
    Good environment

    Cons

    Low salary
    Small lunch place
    less benifits


  9. Helpful (8)

    "The beginning of Micromanaging...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Great employees, fun holiday company party, vacation time is decent, 2 personal days added.
    401k is not bad recently revamped. Discounts on mortgages is a nice benefit.

    Cons

    Used to be an awesome place to work up until Upper management has changed for the worse. They are trying to be like the “bigger” banks even though they state they never would be. Culture has changed. Not like it used to be. Lots of turnover- STILL they don’t pay well even with added pressures. How do they expect to keep loyal/great employees? Upper management goes by the book on “increases” during review time... may make exceptions by 1% if you are above and beyond your goals. Completely ridiculous how this place is starting to look like Citizens only WITHOUT the pay.

    Start recognizing your employees by rewarding them with actual salary increases... not $25 or $50 gift cards randomly. That’s almost a slap in the face. Thanks for gas money. Such a joke

    Advice to Management

    Reward employees who never take a sick day from work. An award for attendance should be given or paid out. Work from home opportunities need to be in the future.

    Quit taking advantage of your solid employees thinking they are “loyal”... they are bound to leave from not feeling appreciated.


  10. Helpful (2)

    "Excellent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Good insurance, decent pay, workload is fair, 10 vacation days, good people.

    Cons

    Not too many that I can think of.

    Advice to Management

    Keep up the good work!


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