Dollar Bank Reviews | Glassdoor

Dollar Bank Reviews

Updated November 3, 2017
133 reviews

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Dollar Bank President and CEO James J. McQuade
James J. McQuade
18 Ratings

133 Employee Reviews

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Pros
  • Banking hours and benefits are great, nice people (in 8 reviews)

  • For the most part there is an above average work life balance (in 8 reviews)

Cons
  • Low pay compared to other banks, due to being mutual (in 13 reviews)

  • They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management (in 12 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Good insurance, decent pay, workload is fair, 10 vacation days, good people.

    Cons

    Not too many that I can think of.

    Advice to Management

    Keep up the good work!


  2. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Bank (More than 5 years)

    Pros

    Nice culture, great coworkers, comfortable

    Cons

    Salary levels, lack updated technology

    Advice to Management

    Work to attract millennials

  3. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Opportunity to advance to higher position

    Cons

    Get yelled at when you don't make your referral goal. Get warning when you are sick


  4. Helpful (1)

    "accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Pittsburgh, PA
    Former Employee - Accountant in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Bank (Less than a year)

    Pros

    Mutual Bank so not beholden to any stock holders

    Cons

    Acquired Virginia mutual that's not in it's Ohio and PA branch footprint, spending millions to upgrade and renovation those branches

    Advice to Management

    Focus on the Ohio market and not Virginia


  5. Helpful (4)

    "10 years and I'm ready to go!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time (More than 8 years)

    Pros

    My co-workers are awesome! Team players here.

    Cons

    Upper management in ohio is horrible!

    Advice to Management

    Micromangaging is not necessary. Stop belittling the staff.


  6. Helpful (2)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Cleveland, OH
    Current Employee - Administrative Assistant in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Dollar Bank full-time (More than 8 years)

    Pros

    I absolutely love my co-workers, great people that work here.

    Cons

    Besides the pay, I must say upper management is horrible! As an employee of 10 years, I have decided to begin my search and relocate to another organization. I have tried to give this a chance but every year ends on a more sour note.


  7. Helpful (2)

    "Loan Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Originator in Cleveland, OH
    Current Employee - Loan Originator in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Bank full-time (More than 5 years)

    Pros

    Rates are good & there are many options for borrowers . Pleasant co workers make employment bearable. Health benefits are fair .

    Cons

    Compensation is the lowest in the industry . Management is complacent & not willing to go to bat for compensation increases . Higher paid originators boast about their salary and bonus . Stress of not being able to make ends meet causes undue stress & company is making great profit.

    Advice to Management

    Review compensation & reward those that work smart & produce .

  8. Helpful (1)

    "Great Place to work if you don't mind a low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    The employees are generally great people. The hours are decent.
    The location is good.

    Cons

    No flexibility with schedules.
    No opportunity to work from home.
    The pay is about half of what other banks pay for the same positions.
    The benefits are questionable. The insurance plan isn't competitive. The vacation time is okay.

    Advice to Management

    If you want employees to stay you need to become more competitive with pay, schedule flexibility, and benefits. There is really nothing unique about Dollar Bank that makes people want to stay.


  9. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Bank full-time

    Pros

    Loyal and Caring Atmosphere, Great People,

    Cons

    Technology continues to lag behind many other companies in the banking industry and business in general.


  10. "manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Bank full-time

    Pros

    Nice place to work. Work hours are good.

    Cons

    Banking industry regulations in general that all banks have to comply with.

    Advice to Management

    Overall management is doing a good job.


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