Dollar Bank Employee Reviews about "upper management"

Cons

I'm not sure where to begin so I'll just let my heart lead me along and I hope this information helps someone. First, technology is extremely old, so ultimately u have more work to do (paperwork) than necessary. Second, hours are not great when you've been placed at a branch that has extended drive thur hours( which is pretty much everyone) so for example Monday-Friday the drive thur closes at 7:00 so be prepared to close a few times a week leaving the branch at 7:30. Third, when it comes to your all around happiness I'm sad to report that upper management have no morals, they lack integrity, and they are down right rude. Dollar Bank is a very small bank and as a result everyone knows everyone, which that's not a bad thing at all. However, no one has there own minds or ideas. Upper management will set goals for you that are impossible to reach then treat you really bad. Lastly, Dollar Bank is a bank where when you start you will hear great things and want to be apart of what they paint to be a great organization. It won't take long for you to see, upper management doesn't practice what they preach at all. This bank only wants to throw products at customers that they don't need, just to get a sale. Customers are not treated well and after I realized that I seen that employers were in the same boat. I'm really sad to report this. However of you're seriously looking into banking you should know what you're getting yourself into at Dollar Bank.

Cons

Nothing to complain about, its a great employer to work for.

Cons

Managers are forced into a dog and pony once a month so senior management can get our 'ideas' when really they don't follow through with any of them. The bank is about five years behind when it comes to technology and innovative. I find upper management gets upset regularly with the branches but with turnover so high they quickly forget and move on the next issue.

Cons

Extremely low pay. New hires get at least 5k more than promoted employees get. You can get atleast 10k more for same position at another bank. Ancient equipment that always goes down. If they want you out they will find a way to get you out. They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management. They have no specific HR policies or procedures where employees can view them. They make them up on the fly as to whether or not they agree with your reasoning. It says in employee handbook each position is given a payscale and grade but when you ask them about it, they will tell you they don't have one and you're in the middle of the road to make you think your making a decent wage. You are not. If you are trying to be a branch manager just know that you will be a glorified sales person. Assistant branch manager you are truly the branch manager but they are taking advantage of you by giving you title of assistant mgr so they can pay you less. You are really doing all the work. Same with the lead teller, you are doing all the work of asst. manager but getting paid less because they give you title of lead teller.

Cons

Used to be an awesome place to work up until Upper management has changed for the worse. They are trying to be like the “bigger” banks even though they state they never would be. Culture has changed. Not like it used to be. Lots of turnover- STILL they don’t pay well even with added pressures. How do they expect to keep loyal/great employees? Upper management goes by the book on “increases” during review time... may make exceptions by 1% if you are above and beyond your goals. Completely ridiculous how this place is starting to look like Citizens only WITHOUT the pay. Start recognizing your employees by rewarding them with actual salary increases... not $25 or $50 gift cards randomly. That’s almost a slap in the face. Thanks for gas money. Such a joke

Cons

Upper management is not professional it’s a click

Cons

Once you are in the door you are stagnated without any new challenges or any real increases in compensation. Upper management is so close to the front line that they know and remember enough about each individual to keep them from advancing.

Cons

Meeting numbers doesn’t guarantee advancement or raises. If you are not a favorite of upper management the likelyhood of getting promoted is slim.