Found 37 of over 317 reviews
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The latest conversations about Finance
2 days ago
So I was laid off 2 months ago due to the company not doing great, now I’ve been interviewing and finally received a job offer. The dilemma is that there are a few other companies I’m in late stages with that have better comp/benefits/PTO/value alignment. Have you ever accepted an offer since you need the money and insurance and still continued interviewing? Ethically, I feel wrong, like I’m “cheating” if I accept and still entertain other roles. What would you do?
a day ago
I decided to leave my last role as a finance manager without having anything lined up. I left the role due to an extremely toxic environment, zero growth and a manager who kept gunning for my head. Never left a role previously without anything lined up, also have a pretty solid resume. I have an opportunity at a massive company (over 100k employees) but it’s a senior analyst role, so essentially a step back in my career in terms of title. Do you think I should go for it or wait it out?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "the benefits are great and the company functions are nice" (in 30 reviews)
- "Many great people are leaving...witch is changing the dynamics of the company... if it's not broke don't fix it" (in 22 reviews)
- "Training is excellent and co" (in 16 reviews)
- "Most of the employees are friendly and personable" (in 14 reviews)
- "Easy to move up and good job security" (in 12 reviews)
- "Low pay and not that much of a raise" (in 55 reviews)
- "It is based on how upper management feels about you." (in 24 reviews)
- "Low salaries, not much growth within branches" (in 18 reviews)
- "Poor management." (in 18 reviews)
- "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Dollar Bank and is not affected by filters.
Reviews about "upper management"Return to all Reviews
- 1.0Sep 21, 2016Relationship ManagerFormer Employee, more than 1 yearCleveland, OH
Training is nice, there's are various classes that Dollar Bank has to equip you to service customers the Dollar Bank way. Total there are about 10 classes give or take you will be apart of.
I'm not sure where to begin so I'll just let my heart lead me along and I hope this information helps someone. First, technology is extremely old, so ultimately u have more work to do (paperwork) than necessary. Second, hours are not great when you've been placed at a branch that has extended drive thur hours( which is pretty much everyone) so for example Monday-Friday the drive thur closes at 7:00 so be prepared to close a few times a week leaving the branch at 7:30. Third, when it comes to your all around happiness I'm sad to report that upper management have no morals, they lack integrity, and they are down right rude. Dollar Bank is a very small bank and as a result everyone knows everyone, which that's not a bad thing at all. However, no one has there own minds or ideas. Upper management will set goals for you that are impossible to reach then treat you really bad. Lastly, Dollar Bank is a bank where when you start you will hear great things and want to be apart of what they paint to be a great organization. It won't take long for you to see, upper management doesn't practice what they preach at all. This bank only wants to throw products at customers that they don't need, just to get a sale. Customers are not treated well and after I realized that I seen that employers were in the same boat. I'm really sad to report this. However of you're seriously looking into banking you should know what you're getting yourself into at Dollar Bank.1
- 5.0Mar 18, 2022Branch ManagerCurrent Employee
Upper management really cares about you and your team both personally and professionally. Ive had several professional jobs in this industry and this is the first place I can honestly say I can see myself retiring from. Everyone in upper management is always there to help you and your career growEveryone in upper management is always there to help you and your career growEveryone in upper management is always there to help you and your career grow at Dollar Bank. Kim is the best regional you can ever ask for, truely a blessing to work for her.
Nothing to complain about, its a great employer to work for.
- 4.0Apr 14, 2014Branch ManagerFormer Employee, more than 5 years
Upper Management is hands off if you do your job. You are given a territory and given complete control of how you handle your branch. Help is given when asked and your immediate supervisors are quick to respond. The company is mutual so the products sell themselves.
Managers are forced into a dog and pony once a month so senior management can get our 'ideas' when really they don't follow through with any of them. The bank is about five years behind when it comes to technology and innovative. I find upper management gets upset regularly with the branches but with turnover so high they quickly forget and move on the next issue.1
- 1.0Jan 6, 2017Operations ManagerFormer Employee, more than 8 years
Able to get management experience without a college degree. Somewhat flexible hrs if you are the one making the schedule. Good benefits.
Extremely low pay. New hires get at least 5k more than promoted employees get. You can get atleast 10k more for same position at another bank. Ancient equipment that always goes down. If they want you out they will find a way to get you out. They have no appreciation to loyal employees and have seen many leave because they don't kiss up to upper management. They have no specific HR policies or procedures where employees can view them. They make them up on the fly as to whether or not they agree with your reasoning. It says in employee handbook each position is given a payscale and grade but when you ask them about it, they will tell you they don't have one and you're in the middle of the road to make you think your making a decent wage. You are not. If you are trying to be a branch manager just know that you will be a glorified sales person. Assistant branch manager you are truly the branch manager but they are taking advantage of you by giving you title of assistant mgr so they can pay you less. You are really doing all the work. Same with the lead teller, you are doing all the work of asst. manager but getting paid less because they give you title of lead teller.8
- 2.0Dec 6, 2017Anonymous EmployeeCurrent EmployeePittsburgh, PA
Great employees, fun holiday company party, vacation time is decent, 2 personal days added. 401k is not bad recently revamped. Discounts on mortgages is a nice benefit.
Used to be an awesome place to work up until Upper management has changed for the worse. They are trying to be like the “bigger” banks even though they state they never would be. Culture has changed. Not like it used to be. Lots of turnover- STILL they don’t pay well even with added pressures. How do they expect to keep loyal/great employees? Upper management goes by the book on “increases” during review time... may make exceptions by 1% if you are above and beyond your goals. Completely ridiculous how this place is starting to look like Citizens only WITHOUT the pay. Start recognizing your employees by rewarding them with actual salary increases... not $25 or $50 gift cards randomly. That’s almost a slap in the face. Thanks for gas money. Such a joke9
- 3.0Feb 20, 2014Anonymous EmployeeCurrent Employee, more than 10 years
Opportunity for those without prior banking experience to get in the door. You will keep your job as long as you show up and shut up. Although there is a hardpush towards goals you aren't penalized for falling short.
Once you are in the door you are stagnated without any new challenges or any real increases in compensation. Upper management is so close to the front line that they know and remember enough about each individual to keep them from advancing.1
- 2.0May 13, 2018CSSFormer Employee, more than 1 yearCleveland, OH
It is not hard to meet the goals that are put in place for this position. Work hours are ok.
Meeting numbers doesn’t guarantee advancement or raises. If you are not a favorite of upper management the likelyhood of getting promoted is slim.1