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Dollar Bank

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Dollar Bank

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Dollar Bank Employee Reviews about "work life balance"

3.6

71% would recommend to a friend

(21 total reviews)

President and CEO James J. McQuade

James J. McQuade

91% approve of CEO

Ratings by category

4.1

Culture & Values

4.1

Diversity & Inclusion

3.8

Work/Life Balance

3.7

Career Opportunities

3.5

Senior Management

3.3

Compensation and Benefits

Ratings distribution

5 stars

16%

4 stars

24%

3 stars

31%

2 stars

17%

1 star

12%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "the benefits are great and the company functions are nice(in 27 reviews)
  • "Many great people are leaving...witch is changing the dynamics of the company... if it's not broke don't fix it(in 25 reviews)
  • "Good products and training(in 17 reviews)
  • "Most of the employees are friendly and personable(in 14 reviews)
  • "Easy to move up and good job security(in 13 reviews)
Cons
  • "Pay is low for the position(in 61 reviews)
  • "It is based on how upper management feels about you.(in 22 reviews)
  • "Low salaries, not much growth within branches(in 17 reviews)
  • "Management is 50/50, some are wonderful and intelligent, some are demeaning, offensive and have no right to be in the positions they are in.(in 17 reviews)
  • "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered.(in 9 reviews)

Ratings by Demographics

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Found 21 of over 317 reviews

Updated Nov 20, 2023

Reviews about "work life balance"

Return to all Reviews
21
    1. 1.0
      Jul 27, 2021
      Anonymous Employee
      Former Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance , which is why I gave 1 star

      Cons

      Where do I start... The pay is terrible. You can get paid a higher hourly wage if you work at a fast food restaurant or a retail store for entry level positions. They don't want their own employees to have better opportunities or grow within their company. They'll give you a "courtesy" interview if you try to move internally within the company, but getting hired is a completely different story. They don't see it as advantageous to hire within, and rather waste time/money on external candidates. I love how their buzz words for 2021 is "diversity, equality, and inclusion". First of all, many of the leadership roles are held by old, white men. Walk down the halls in the corporate office, and I'm sure you'll find a bunch of white men sitting in their offices. One question I would love to have answered is if you really believe in diversity, equality, and inclusion, why have ever single one of your Presidents and CEOs been old, white men since being founded in 1855?

      5
      1. 3.0
        Sep 10, 2020
        Personal Banker Supervisor
        Current Employee, more than 3 years
        Pittsburgh, PA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        gain experience, work life balance

        Cons

        Low pay, passed for career advancement

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        1. 2.0
          Aug 25, 2011
          Anonymous Employee
          Current Employee
          Pittsburgh, PA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          There are many great people who work in the branches. Most branch colleagues are supportive and provide help when needed. The company is good about respecting a fair work life balance as well as there are understanding if a personal need arises. Dollar Bank has a good training department and provides a solid basic foundation in banking operations.

          Cons

          There is not any communication between departments and no consistancy in getting the correct answer to policies and operations. Qualified women are consistantly passed up for advancement by men. There are few opportunities for career growth and advancement between departments. Dollar Bank is a good entry level bank to learn the basics but it is not a good move for a career women who is looking to stay and grow with the company.

          2
          1. 3.0
            Mar 15, 2017
            Anonymous Employee
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great work/life balance Management is behind on work

            Cons

            Low pay and not that much of a raise

            1. 3.0
              Feb 28, 2017
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Most people are very kind. High employee retention rate - a good number of people have been with the bank upwards of 15 - 20 years. Great place to start off and learn. For the most part there is an above average work life balance.

              Cons

              Slow to change and struggles to keep up with technology. Salaries are lower than industry average, but is made up for with job security. Career growth is definitely possible but it does take time and a lot of patience.

              1. 5.0
                Apr 3, 2023
                Treasury Management Administrator
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Work life balance is great. My opinion matters. Growth is very important.

                Cons

                Branch life was difficult. Back office and branch experience is completely different.

                1
                1. 3.0
                  Jan 6, 2015
                  Anonymous Employee
                  Current Employee, less than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good work life balance, pension if you stay for 5 years, high level of integrity

                  Cons

                  Small raises, no bonuses

                  1
                  1. 4.0
                    Aug 1, 2019
                    Assistant Branch Manager
                    Current Employee, less than 1 year
                    Pittsburgh, PA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Work Life Balance Customer Focus Team Atmosphere Regionals are easy to communicate with and talk to. Contests and camaraderie are something that our whole team looks forward to! Overall I have enjoyed my time thus far at Dollar Bank. 401k better than anywhere I have worked in years.

                    Cons

                    Pay is lower than the industry standard. However for a good work/life balance illHowever for a good work/life balance illHowever for a good work/life balance ill trade a few grand for reasonable goals and seeing my family. Technology is antiquated though major changes are happening so this is a bit neutral.

                    3
                    1. 3.0
                      Mar 22, 2018
                      Branch Manager
                      Former Employee, more than 10 years
                      Cleveland, OH
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The people and culture were fantastic, good benefits and plenty of time off. Good work life balance. Not a lot of turnover

                      Cons

                      Dedication to.old values seemed to.diminish as the years rolled by. More emphasis on sales versus service. Became like all other banks.

                      1
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                    Administrative Coordinator

                    Hi! I just had an interview yesterday which was the second one (first was with in house recruiter). This interview was with the person who would be my boss. There are still two panel interviews to go with the rest of the team (if they choose me to go forward). Do I send a thank you email for this round? Especially bc it was with the director? Thanks for the help!

                    1
                    0 Comments

                    Project Coordinator

                    So I have been made redundant recently ( Im still working till mid December) and Im currently applying to lots of jobs. And I was thinking if I should get in contact with the hiring manager/HR about my application, trying to explain my situation and I would like to get an answer ASAP if they want me in for an interview or not(but at the same time I don’t want to sound too desperate or too pushy) but it’s a bit stressful and difficult dealing with this ( so I’m a bit desperate TBH)

                    3
                    4 Comments

                    Glassdoor has 317 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.