Dollar General Reviews in Goodlettsville, TN | Glassdoor

Dollar General Goodlettsville Reviews

Updated May 26, 2017
142 reviews

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Goodlettsville, TN

3.4
Star Star Star Star Star
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Approve of CEO
Dollar General CEO Todd Vasos
Todd Vasos
36 Ratings

142 Employee Reviews

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Pros
  • Close to home can walk to work if have to also different work environment and great opportunity for me to succeed more in my life right now (in 64 reviews)

  • i love meeting new people I love working in retail (in 58 reviews)

Cons
  • DG hasn't quite caught on to work life balance just yet but I can tell they are on their way (in 142 reviews)

  • no work-life balance because of the shift changing (in 74 reviews)

More Pros and Cons

  1. Helpful (9)

    "Great Work/Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, D&I in Goodlettsville, TN
    Current Employee - Director, D&I in Goodlettsville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar General full-time (Less than a year)

    Pros

    Our Senior team keeps us very informed and we are aware of changes within the business. Empowers us to be more proactive in new innovative ideas.

    Cons

    More open company-wide brainstorm session would be beneficial to my role specifically.

    Advice to Management

    Stay focused and we will continue to succeed.


  2. "Dollar general"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in Goodlettsville, TN
    Former Employee - Cashier in Goodlettsville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar General part-time (More than 3 years)

    Pros

    Pay was ok customer were great and loyal

    Cons

    No benefits or over time no chance for fulltime work

    Advice to Management

    Management need to take their job more serious and have more respect for their employees that actually works hard

  3. Helpful (1)

    "Decent company, culture not for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSC in Goodlettsville, TN
    Former Employee - SSC in Goodlettsville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dollar General full-time (More than 3 years)

    Pros

    Flexible working environment- Managers in my department weren't super strict about starting exactly at 8 or ending exactly at 5 as long as you got your work done and worked at least close to an 8 hour day
    Opportunity to move up- HR actually has a goal to promote from within when possible
    Team share bonus
    Interesting work and coworkers who really knew their job well. Only issue was people didnt try to learn things about other departments unless they needed to for their projects. People are very territorial about their work and managers generally don't trust each other.
    Fast pace. Major decisions were occasionally made in a few days or weeks. Management decides something is going to happen and it happens.
    Well respected company. Clear strategy. Busy work does not happen here.

    Cons

    Performance based culture. Your performance is your value. Everything is performance driven and managers are under a lot of pressure to win. Any failure is really not an option. People commonly lied about or hid mistakes by openly blaming other people or distracting upper management with other projects or bigger problems in other departments. Managers limit the autonomy of employees in order to prevent department failures.
    People are very territorial about projects because they dont want to openly fail or have another person take over or take credit for their work.
    Cost saving company. Corporate regularly talks about how poorly they pay and how much they over work store managers (never using those exact words and not in front of certain people.) employee benefits and extras get cut to protect earnings and bonus pay. DG does not have a reputation for treating employees well.

    *Be wary of HR or new employee reviews on this site. HR tells new employees at orientation that they aware of poor reviews and asks people to review if they want to say something positive.

    Advice to Management

    Always be aware of how your decisions affect your culture. I think the layoffs, reorgs, and upper management changes have done more damage that you realize.


  4. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Goodlettsville, TN
    Former Employee - Store Manager in Goodlettsville, TN
    Doesn't Recommend

    I worked at Dollar General full-time (More than a year)

    Pros

    Fast paced environment. You have to multi-task. Good freight system.

    Cons

    MOD scheduled alone 3-5 hrs. daily. No full time positions, hard to keep staff with minimum wage and a 15hr. work week.

    Advice to Management

    Add full time salaried Assistant Manager.


  5. Helpful (1)

    "Great Corporate Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Demand Planning Analyst in Goodlettsville, TN
    Current Employee - Demand Planning Analyst in Goodlettsville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar General full-time (Less than a year)

    Pros

    Smooth and timely interview process, great corporate campus, benefits and discounts are unbeatable, and pay is competitive. People here are also friendly and extremely smart.

    Cons

    Training modules get moved back constantly, inventory systems are a little fragmented (but getting better), IT/systems access issues slowing down daily activities and learning


  6. Helpful (1)

    "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Goodlettsville, TN
    Current Employee - Store Manager in Goodlettsville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar General (Less than a year)

    Pros

    Pay and the people I work with

    Cons

    DM workload, no hours, the pay for employees, to many expectations no days off and no work life balance


  7. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Goodlettsville, TN
    Former Employee - Assistant Manager in Goodlettsville, TN
    Recommends

    I worked at Dollar General (More than a year)

    Pros

    Management was friendly and nice. Promotes from within company first.

    Cons

    Pay rate, The amount of work piled on you at one time to finish in a certain time frame

    Advice to Management

    Higher wages for employees

  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Administrator in Goodlettsville, TN
    Former Employee - Tax Administrator in Goodlettsville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar General (More than 3 years)

    Pros

    Plenty of advancement opportunity. Good salaries.

    Cons

    Some what cliquish. No kuch interdepartmental socializing.

    Advice to Management

    Offer telecommuting opportunities.


  9. Helpful (1)

    "Tough Job...Not for Everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Goodlettsville, TN
    Current Employee - Anonymous Employee in Goodlettsville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dollar General full-time

    Pros

    Stable and growing business with potential for career advancement. Good historic culture foundation with fairly good benefits. Customers appreciate us for being there for them.

    Cons

    Work/life balance and doing quality work with resources provided is hard and keeps getting more difficult. There are not enough resources (hours and support) provided to operate the model to the level corporate expects. Everyone wants to do well and it is frustrating when you just can't do enough to keep the quality of your work at the level you want it.

    Advice to Management

    Put resources (ie. store hours) back in the model both in stores and in the support teams to help everyone be successful. The strain on work/life balance is hard and senior management and human resources needs to engage to prevent poorer morale and continued turnover problems.


  10. Helpful (1)

    "Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder/Cashier in Goodlettsville, TN
    Former Employee - Key Holder/Cashier in Goodlettsville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar General (More than a year)

    Pros

    Advancing in the job was easy.

    Cons

    they don't train you they just throw you in there.

    Advice to Management

    You need to learn you job so you can teach us.


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