Dollar Thrifty Automotive Reviews | Glassdoor

Dollar Thrifty Automotive Reviews

Updated August 1, 2017
186 reviews

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2.7
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Scott Thompson
35 Ratings

186 Employee Reviews

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Pros
Cons
  • Hertz customer service leaves something to be desired (in 9 reviews)

  • High turnover, lazy upper management (in 5 reviews)

More Pros and Cons

  1. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Thrifty Automotive full-time

    Pros

    Great customer service always quick and easy checkout

    Cons

    Poor fleet when they are low on cars


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar Thrifty Automotive full-time (More than 10 years)

    Pros

    Free car. And free gas

    Cons

    Use unethical sales techniques to trick their customers. Into buying extras

    Advice to Management

    Scott Thompson left years ago

  3. "Car return agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Return Agent in Houston, TX
    Former Employee - Return Agent in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive (More than a year)

    Pros

    At some time they would give us commission

    Cons

    Hot atmosphere in summer. Bad management. They give little to none in commission since management was replaced. We would always be short in cars giving customers a great disadvantage. We would constantly have to ask hertz, the mother company for borrowed cars and would deny us creating lots of mad customers to deal with


  4. "Over worked/under paid!(Austin licensee location specifically)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive full-time (More than 5 years)

    Pros

    Car privilege, nice fleet, new facility, some of the employees, set schedule, and the sexy milf working directly for the owner!

    Cons

    No raises EVER! High turnover, lazy upper management. No retirement 401k or bonuses. Stressful situations, poor fleet planning, try and change you. Oh and crap Christmas parties.

    Advice to Management

    The ones who work and break a sweat keep doing it your employees will love you. Lazy ones in the office enjoy your comfortable spot you're obviously content making very little money and going no where in life.


  5. "Its an Ok Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Thrifty Automotive full-time

    Pros

    Not much work to do. Fun Environment

    Cons

    Pay is not enough not enough staff to perform all duties.

    Advice to Management

    Listen to your employees concerns and keep them informed on changes.


  6. "Opportunity"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dollar Thrifty Automotive full-time (Less than a year)

    Pros

    Great Learning opportunity. Family oriented business, customer service oriented.

    Cons

    Went from Customer Service Oriented to Sales only and forgetting about the Customer

    Advice to Management

    Find the right balance.


  7. "My time at DTAG has been very mixed: some good and some bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Boise, ID
    Current Employee - Rental Sales Agent in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Thrifty Automotive full-time (More than 3 years)

    Pros

    Full-Time
    Lots of Vacation Time
    Great Job Security
    Awesome Coworkers
    Employee Perks
    Easy to Do
    Lots of Independence
    Decent Commission
    Get to Meet Lots of People
    Unused Sick Days are Paid Out at Year's End
    Yearly Pay Raise
    Staff Recognition
    Overtime
    Paid Training

    Cons

    Stressful When Overbooked
    Lack of Good Management
    Understaffed
    Terrible Scheduling
    Impossible to Take a Sick Day
    Corporate Takes Forever to Fix Issues
    Absurdly Low Rates Negatively Affect Sales Performance

    Advice to Management

    It'd be nice if it wasn't always understaffed.

  8. "Rental Car Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dollar Thrifty Automotive full-time

    Pros

    Fast paced environment and you are able to practice your multi-tasking skills.

    Cons

    Stressful environment, since you have to meet a sales quota to get commission. Working schedule hours varied.


  9. "VSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VSA in Dallas, TX
    Current Employee - VSA in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Dollar Thrifty Automotive full-time (More than a year)

    Pros

    the weekly pay really that's pretty much it

    Cons

    Overworking of vsa, poor communication between magnagement and vsa.

    Advice to Management

    I work at the love field location and there is NO organization when it come to the VSA department. They can't keep vsa weather it's from bad communication on pay, policies or what cars need to be cleaned for blue Chip guest. And a lack of help we have one manager that helps but we should have vsa to do the work not management. Also a general lack of accountability on management for their mistakes. Employees always gets the blame.


  10. "Ok Company"

    StarStarStarStarStar
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company is good to work for if you have no children. It's demanding, but the compensation is fair.

    Cons

    This is the 4th busiest airport in the nation, so it gets hectic.


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