Dollar Thrifty Automotive Reviews | Glassdoor

Dollar Thrifty Automotive Reviews

Updated July 21, 2017
184 reviews

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2.6
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Scott Thompson
35 Ratings

184 Employee Reviews

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Pros
Cons
  • The pay is decent, the building could probably use a facelift on the inside, Possible merger with Hertz ahead - I'd hold off until it's (in 6 reviews)

  • Hertz customer service leaves something to be desired (in 9 reviews)

More Pros and Cons

  1. "My time at DTAG has been very mixed: some good and some bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Boise, ID
    Current Employee - Rental Sales Agent in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Thrifty Automotive full-time (More than 3 years)

    Pros

    Full-Time
    Lots of Vacation Time
    Great Job Security
    Awesome Coworkers
    Employee Perks
    Easy to Do
    Lots of Independence
    Decent Commission
    Get to Meet Lots of People
    Unused Sick Days are Paid Out at Year's End
    Yearly Pay Raise
    Staff Recognition
    Overtime
    Paid Training

    Cons

    Stressful When Overbooked
    Lack of Good Management
    Understaffed
    Terrible Scheduling
    Impossible to Take a Sick Day
    Corporate Takes Forever to Fix Issues
    Absurdly Low Rates Negatively Affect Sales Performance

    Advice to Management

    It'd be nice if it wasn't always understaffed.


  2. "Over worked/under paid!(Austin licensee location specifically)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive full-time (More than 5 years)

    Pros

    Car privilege, nice fleet, new facility, some of the employees, set schedule, and the sexy milf working directly for the owner!

    Cons

    No raises EVER! High turnover, lazy upper management. No retirement 401k or bonuses. Stressful situations, poor fleet planning, try and change you. Oh and crap Christmas parties.

    Advice to Management

    The ones who work and break a sweat keep doing it your employees will love you. Lazy ones in the office enjoy your comfortable spot you're obviously content making very little money and going no where in life.

  3. "Car return agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Return Agent in Houston, TX
    Former Employee - Return Agent in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive (More than a year)

    Pros

    At some time they would give us commission

    Cons

    Hot atmosphere in summer. Bad management. They give little to none in commission since management was replaced. We would always be short in cars giving customers a great disadvantage. We would constantly have to ask hertz, the mother company for borrowed cars and would deny us creating lots of mad customers to deal with


  4. "VSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VSA in Dallas, TX
    Current Employee - VSA in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Dollar Thrifty Automotive full-time (More than a year)

    Pros

    the weekly pay really that's pretty much it

    Cons

    Overworking of vsa, poor communication between magnagement and vsa.

    Advice to Management

    I work at the love field location and there is NO organization when it come to the VSA department. They can't keep vsa weather it's from bad communication on pay, policies or what cars need to be cleaned for blue Chip guest. And a lack of help we have one manager that helps but we should have vsa to do the work not management. Also a general lack of accountability on management for their mistakes. Employees always gets the blame.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good hours given to workers.

    Cons

    Not very friendly work place.


  6. Helpful (1)

    "If you are young educated do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location Manager in Raleigh, NC
    Current Employee - Location Manager in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company Car and that is it!

    Cons

    Head manager, disorganized and no advancement

    Advice to Management

    Please try to grow your staff


  7. Helpful (1)

    "Disorganized confusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Return Agent in Dayton, OH
    Former Employee - Return Agent in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive (Less than a year)

    Pros

    Great dealing with customers and helping visitors to the area.

    Cons

    Did not get paid for 3 weeks after srarting, and they pay weekly. No cohesion between counter reps, return reps, runners and management. Constantly heard customers complain about poor treatment at countet. Counter personnel rude and obnoxious towards return reps, demanding cars that we didn't have and weren't capable of getting. Not return reps responsibility. High stress and very degrading.

    Advice to Management

    If you're going to hire more mature people to do the grunt work, maybe do the same with the counter reps. Worked hard and was given accolades from clients but watched like a child by management. Trust who you hire, or don't hire vets, period.

  8. Helpful (1)

    "automotive tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Mechanic in Levittown, PA
    Former Employee - Auto Mechanic in Levittown, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Thrifty Automotive (Less than a year)

    Pros

    good people, good environment good place

    Cons

    none that i can think of


  9. Helpful (1)

    "Ify"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lot Attendant in Myrtle Beach, SC
    Former Employee - Lot Attendant in Myrtle Beach, SC
    Doesn't Recommend
    Positive Outlook

    I worked at Dollar Thrifty Automotive full-time (Less than a year)

    Pros

    Hours, benefits and fresh air. (outdoor job)

    Cons

    Poor management, no communication between two managers


  10. "Airport Shuttle Driver"

    StarStarStarStarStar
    Former Employee - Shuttle Driver in San Antonio, TX
    Former Employee - Shuttle Driver in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Thrifty Automotive (More than a year)

    Pros

    Nice company to work for.

    Cons

    Discount employee rates are a bit pricey.


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