Dollar Tree Reviews in Houston, TX | Glassdoor

Dollar Tree Houston Reviews

Updated May 31, 2017
25 reviews

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Houston, TX Area

2.8
StarStarStarStarStar
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Approve of CEO
Dollar Tree President, CEO, and Director Bob Sasser
Bob Sasser
14 Ratings

25 Employee Reviews

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Pros
  • good flexible hours, nice staff (in 60 reviews)

  • in a family oriented work environment (in 59 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    it is a job not requiremented.

    Cons

    There were demand you work 60 to 70 hours when you are only required to work 48. No payroll at all you will spend all your time either cashering or stocking. High turnover 7.25 still being paid in 2017< really.

    Advice to Management

    They are to greedy to listen they don't care about anything but money.


  2. "Working at Dollar Tree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Katy, TX
    Current Employee - Sales Associate in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar Tree (More than a year)

    Pros

    Great co-workers,managers, friendly customers, flexible with schedule, 4-5 hours shift

    Cons

    Minimum pay, short breaks, sometimes it gets crazy, sometimes stressful, healthcare

  3. Helpful (1)

    "Good beginner job, can move up and gain benefits with that, great for students who want income and not to much stress"

    StarStarStarStarStar
    Current Employee - Cashier in Galveston, TX
    Current Employee - Cashier in Galveston, TX
    Recommends
    Positive Outlook

    I have been working at Dollar Tree part-time (More than a year)

    Pros

    flexible schedule, short shifts, straight forward responsibilities, hours are given to those who put in the effort

    Cons

    not enough coverage during some shifts, especially holidays

    Advice to Management

    hire people that actually want to be here, and don't be afraid to fire employees who don't show up or bring anything to the table


  4. Helpful (2)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dollar Tree part-time (Less than a year)

    Pros

    Coworkers, store can be calm at times. Benefits are good. Ability to work at different locations.

    Cons

    Very hard to get full-time work. General management had unrealistic expectations. Low pay.

    Advice to Management

    You can't expect us to keep the store in order if you don't let us work full-time. We need more hours in order to do our job properly.


  5. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Houston, TX
    Current Employee - Sales Associate/Cashier in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dollar Tree part-time (More than a year)

    Pros

    no comment there really aren't XCELLANT CUSTOMER SERVICE..BUT CUSTOMER CAN HAVE THIER WAY...DO LIKE UNNDERCOVER BOSS...SEE WHAT WE DO..THERE SHOULD NOT BE AN EXCHANGE POLICY..

    Cons

    no comment...in the area I work in..it would really be discriminatory to give a response other than..were these people from other countries this disrespectful too..its a challenge...I AM 50 YEARS OLD..never seen this level of disrespect...I am so disappointed as to what we are expected to deal with! it is hard..why accept exchange at a dollar store!!! CUSTOMER IS NOT ALWAS RIGHT.

    Advice to Management

    REALLY??? I have seen and experienced my manager go by the book..just to be told by her boss..well you are right..BUT.. we will take care of your customer who is taking advantage of the freebies...that is what corp is doing wrong. if you have time above store level I have time to give you a reality check o customer service at the base


  6. "Assistant manager"

    StarStarStarStarStar
    Former Employee - Assistant Manager in Pasadena, TX
    Former Employee - Assistant Manager in Pasadena, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollar Tree part-time (More than a year)

    Pros

    Flexible Hours
    Good staff

    Cons

    Rude customers


  7. "Personal Experience"

    StarStarStarStarStar
    Former Employee - Merchandise Manager in Katy, TX
    Former Employee - Merchandise Manager in Katy, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree (More than a year)

    Pros

    It was very close to home and an easy job. I loved my store manager he was really great. You always know when new stuff comes in.

    Cons

    There are no cameras. There is only one manager and one cashier at a time. There is nothing in place for the safety of the employees. The company as a whole does not care for the safety of the employees.

    Advice to Management

    Probably find a new job.

  8. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dollar Tree part-time (More than a year)

    Pros

    fun to work there and great employee to work with. There is interesting conversation with the customer and they make your day too.

    Cons

    very low pay. there is no appreciation towards the employee.

    Advice to Management

    better pay to your employee or at show your appreciation.


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pearland, TX
    Former Employee - Sales Associate in Pearland, TX
    Recommends
    Positive Outlook

    I worked at Dollar Tree full-time (More than a year)

    Pros

    Customer service janitor assisting customers with needs

    Cons

    Completing returns and putbacks and restock

    Advice to Management

    N/A


  10. "Dollar Tree"

    StarStarStarStarStar
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX
    Doesn't Recommend

    Pros

    Great teamwork and atmosphere
    Great management team

    Cons

    Low pay rates and very low hours


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