Dollar Tree Reviews in New York City, NY | Glassdoor

Find your next job here

Dollar Tree New York City Reviews

Updated January 11, 2018
97 reviews

Filter

Filter

New York City, NY Area

2.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Gary Philbin
2 Ratings

97 Employee Reviews

Sort: PopularRatingDate

Pros
  • Flexible hours, Good environment, great people (in 73 reviews)

  • Fun place to work, fast-paced environment (in 66 reviews)

Cons
More Pros and Cons

  1. "Decent introduction to the retail world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Carle Place, NY
    Former Employee - Cashier in Carle Place, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dollar Tree (More than a year)

    Pros

    Reliable hours per week, manageable workload, fast and easy training for starting cashiers/associates, friendly staff and management

    Cons

    Short break, some days are very busy

    Advice to Management

    Assistant store managers and store manager are doing great. Keep up the good work


  2. "Dangerous Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Perth Amboy, NJ
    Former Employee - Assistant Store Manager in Perth Amboy, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Tree full-time (More than a year)

    Pros

    Coworkers were very team-oriented for the most part but regional managers were very negative, unprofessional, and harassed good employees for not reaching unattainable performance levels while ignoring certain others who were engaged in criminal behavior.

    Cons

    Regional management encouraged an intimidating, hostile work environment which was also physically dangerous due in part to inappropriate and short staffing resulting in widespread injuries on an ongoing basis.

    Advice to Management

    Take an employment law course and manage in such a way that a class action suit is not necessary to protect present and future employees from serious bodily injury.

  3. Helpful (2)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Tree full-time (Less than a year)

    Pros

    Not much. Everything is genuinely $1, which customers love, causing high sales volume. Can't think of anything else.

    Cons

    Upper management is utterly clueless to the proper ways to run a successful business. Stores are critically understaffed in order to save on payroll, making it impossible to manage. As a result, shelves are empty, in total disarray, filth everywhere. Upper management somehow does not understand the large-scale long-term loss this creates, they only think of short term gains. Shoestring staff is paid minimum wage, given minimal hours and expected to work miracles. Holiday pay is an extra $1 per hour, which is insulting and leaves little incentive to work on those days. Freight receiving is a complete nightmare. DAY Staff is expected to come to work at midnight and work in freezing winter temperatures unloading trucks all night, then stay to fill shelves. Scheduling totally unstable and always changing due to high employee turnover and employee burnout, next weeks schedule isn't posted until the last minute and will probably change anyway. The worst of it is that there's no appreciation or gratitude for any of it and it's all treated as expected and normal. This is the kind of company that would own slaves if they could legally get away with it.

    Advice to Management

    Get your act together. Understand that well cared for employees are what make a business a success, and that a large retail store can't operate without adequate staff to run it. Take lessons from other clean, successful retailers who staff their stores appropriately and treat employees like human beings. Understand that a monthly bonus for cutting payroll is blind and stupid when compared to the overall losses it will create.


  4. "Easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree part-time (More than a year)

    Pros

    Learn about retail world and have retail experience.

    Cons

    Not a very good manager. forgets everything.


  5. Helpful (1)

    "Never enough workers"

    StarStarStarStarStar
    Former Employee - Cashier in Brick, NJ
    Former Employee - Cashier in Brick, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree part-time (More than a year)

    Pros

    The managers and other workers were all very nice and easy to work with.

    Cons

    There were never enough workers, especially at the busiest times of day. With only one or two cashiers at a time the lines would grow and the customers would get agitated and mean then take it out on the cashiers. Then if there was a phone call or a balloon order the whole line would need to be stopped. The store was very inefficient, especially when it was busy, and it was almost always busy.

    Advice to Management

    If you can't hire more people, at least take into account the busier times of day and ensure that everyone is available on register at that time.


  6. "Total disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Manager in Fort Lee, NJ
    Former Employee - Merchandising Manager in Fort Lee, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Tree full-time (More than 3 years)

    Pros

    Meet some nice people and forge friendships along the way. The work was relatively easy on the floor.

    Cons

    Very low pay, scheduling, rude customers and troublemakers, lazy co workers, store managers who don't enforce rules or follow policy, employee and customers stealing, administration promises promotion but they just use you and lie about promotion. Very low pay. No time and half for holidays worked. Only $1 shift differential. Very hard manual labor if working truck delivery.

    Advice to Management

    Pay your employees for their hard work due! If an employee has a complaint listen to them and follow through! CUSTOMERS ALWAYS LIE WHEN THEY ARE NOT HAPPY OR EMPLOYEE DOESNT DO WHAT THEY WANT!! LOOK AT YOUR CAMERAS, BECAUSE EMPLOYEES STEAL MOST OF THE TIME!


  7. "hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Bronx, NY
    Current Employee - Cashier in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Tree part-time (Less than a year)

    Pros

    Convenient to commute. Customers are nice.

    Cons

    The cashiers do not smile, talk or say thank you to the customers. Supervisors want you to work thru your break time. Supervisor are mean. Occasionally no bathroom for employees. 10-maybe 15 hours a week. Long lines in the store. No bags. No workers. Sometimes only two people are closing the store.

    Advice to Management

    You need Cashiers to take the money. More hours for the workers.

  8. "Trashy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Tree part-time (More than a year)

    Pros

    There aren't any pros to list

    Cons

    Very poor management
    Disgusting pay
    Customers make you want to kill them
    Everybody's touching each other

    Advice to Management

    Restart everything


  9. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in New York, NY
    Current Employee - Merchandiser in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Tree full-time (More than 3 years)

    Pros

    Easy money you just have to have common sense. Willing to learn things because they think it will help change the store.

    Cons

    Sometimes rules don't make sense the hours are sometimes unfair etc


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Store Manager in New York, NY
    Former Contractor - Store Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Tree as a contractor (More than 5 years)

    Pros

    Staff was great pay was ok ,if your store does well store manager do get monthly bonus depending on stores performance,

    Cons

    Not enough payroll to satisfy business needs ,it can be very overwhelming having to close a very busy store with one manger,one cashier and one person recovering the store

    Advice to Management

    You want to make more money then give additional payroll so that we could attend to customers needs


Showing 97 of 2,598 reviews
Reset Filters