Dollar Tree Reviews in Orlando, FL | Glassdoor

Dollar Tree Orlando Reviews

Updated August 9, 2017
14 reviews

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Orlando, FL Area

2.3
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Dollar Tree President, CEO, and Director Bob Sasser
Bob Sasser
6 Ratings

14 Employee Reviews

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Pros
  • good flexible hours, nice staff (in 60 reviews)

  • This is a great work environment as well as a great place to join as a people person (in 59 reviews)

Cons
  • Minimum wage for hourly employees, limited to 20 to 25 hours a week (in 137 reviews)

  • Only part-time positions offered (except some management positions) (in 122 reviews)

More Pros and Cons

  1. "Cashier and manager asistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Kissimmee, FL
    Current Employee - Assistant Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Dollar Tree full-time (More than 3 years)

    Pros

    I'm good with my customers and employees. Handlers quickly the cash register, inventory, schedules, payroll, tabulated and more.

    Cons

    no all are very efficient in what they do and their services

    Advice to Management

    Hard work and excellent working environment and that pleases me


  2. "Stock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Clerk in Orlando, FL
    Former Employee - Stock Clerk in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Dollar Tree (More than a year)

    Pros

    Great enviroment and team work

    Cons

    Customers were rude
     Stores were understaffed

  3. Helpful (1)

    "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sanford, FL
    Current Employee - Sales Associate in Sanford, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Tree part-time (Less than a year)

    Pros

    Casual, fun work environment. Meet lots of interesting people.

    Cons

    Sometimes the pace gets hectic and overwhelming.

    Advice to Management

    Lighten up. Watch your tone in front of customers.


  4. "A lot of work for little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Orlando, FL
    Former Employee - Operations Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree full-time (More than a year)

    Pros

    Plenty to do to keep you busy throughout the day.

    Cons

    It's a lot of work. Even though you are an operations manager, you are spending most of your time stocking shelves and unloading freight from trucks. Most of the time you are understaffed and it is just you and 1 other employee in the store.

    Advice to Management

    Change your price points and focus more on training and customer service.


  5. Helpful (1)

    "Not all stores are the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dollar Tree Cashier in Orlando, FL
    Current Employee - Dollar Tree Cashier in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dollar Tree part-time (Less than a year)

    Pros

    Ive had experience working at 3 different stores, All Store Managers have been friendly to me. Stores are run very differently.

    Cons

    but you have Store Managers that even though she smiles, she only cares about making money without much staff. She doesnt train the staff in iLearn. I never got trained, I was just put in a register, been working part time for a few months and Im just getting trained at a new store. I feel like I dont know much when people ask me where is this, where is that. Im a great cashier but some assistant managers or store managers wont let you count your register. They use an old device that weights the money.

    Stores are understaffed and some assistant managers dont even know how to do partial payments. There is an assistant manager at one store that doesnt even know how to process checks and gossips about everyone.
    The new store is organized and clean while older or bigger stores are filthy an unorganized.

    Advice to Management

    Train properly your employees by the book.
    Allow non management employees to work full time, specially good employees.
    Its ridiculous that only management gets to work full time.
    Walk your employees through every aisle of the store so they learn where stuff is.
    Get good vacuums to clean the front rug, Dollar tree makes enough money.
    Hire plenty of people so the store is organized and clean at least one day out of the week.
    Organize the office.
    Dont expect to have only one cashier available and also give a cart full of go backs to do.
    Have a break room for employees with microwave at least.
    Have someone as security watching people specially in big stores, you cant expect to only have two people working the whole store specially if its the biggest store out of all of them.
    Invest more in working than gossiping.
    Dont bring your personal problems to work.
    Listen and act on employees suggestions specially if they are good.


  6. Helpful (1)

    "I don't like that we have a lot of freight and don't get a lot of hours for the employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orlando, FL
    Current Employee - Assistant Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dollar Tree full-time (More than 10 years)

    Pros

    meet good people and I always work my 40 hours

    Cons

    don't pay well and don't allow overtime


  7. Helpful (2)

    "They treat their managers horribly, put in a ton of hours for little salary, and bonuses are imperviable."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You don't have to wear a dress shirt and tie, just a green polo. No price checks, because everything is a dollar or less.

    Cons

    Impossible to keep a staple items in stock. You work a ton of hours for very little salary compensation. I put in over 100 hours two weeks in a row, because of an assistant manager being out sick. Not even my district manager could get other stores to help out with a manager to fill in. So that meant many days working 6:30am-10:30pm. And the "bonus" guidelines are set up so that they are nearly impossible to achieve.

    Advice to Management

    You get what you pay for with employees. When you can only start associates out at minimum wage (even with experience), do you really expect outstanding productivity??

  8. "Careless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Processor in Orlando, FL
    Former Employee - Freight Processor in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree part-time (Less than a year)

    Pros

    The pros of working at Dollar Tree are that of working at any other retail store; you're the first to know what is going on the shelves for consumers.

    Cons

    The downsides of working at the specific store I worked at was the lack of communication between managers, poor environmental ethics, and the lack of commitment to the productivity and appeal of the store.

    Advice to Management

    Individual stores should be investigated with a keen eye. The success of a store is based on its appearance and how well the manager can manage the day to day routine.


  9. "Hoirly Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Mary, FL
    Former Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend

    Pros

    The over all job was easy

    Cons

    Unorganized managment
    Management/Co-worker Drama
    Unclear rules and regulations


  10. Helpful (1)

    "Not the greatest place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Oviedo, FL
    Former Employee - Cashier in Oviedo, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollar Tree part-time (More than a year)

    Pros

    Making balloon sets was fun and some aspects of the job allow you to get really creative when setting things up but it's really not anything more than a temporary job. I don't suggest being there more than a year or so..

    Cons

    Not enough hours to give to associates because dollar tree stores don't make good money (clearly, it's a dollar store). No opportunity to move into other positions unless you want to manage, which I never wanted to after seeing what my managers went through. This was my first job out of high school so it worked for the time being but I left for a restaurant job and it was the best decision I ever made... I'd be so broke if I stayed at dollar tree...

    Advice to Management

    Being kinder and more appreciative of hard
    Working employees.


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