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Dollar Tree

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Dollar Tree Employee Reviews about "dollar tree"

Updated Nov 30, 2021

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Found 7,835 of over 8K reviews
3.0
42% Recommend to a Friend
Dollar Tree  Chief Executive Officer Rick Dreiling
35% Approve of CEO

Found 136 of over 8K reviews

3.0
42%
Recommend to a Friend
35%
Approve of CEO
Dollar Tree  Chief Executive Officer Rick Dreiling
Rick Dreiling
78 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay except you to do everything with little to no help cheap at anything and everything(in 771 reviews)
  • "Promotions are often out of necessity (high turnover) so there is a great deal of bad management(in 301 reviews)
  • "level personnel; good managers don't last long there; interest and empathy soon turn to disassociation and apathy(in 297 reviews)
  • "The job pays minimum wage and no benefits even if you work close to 40 hours a week(in 135 reviews)
  • "Poor upper management.(in 127 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "dollar tree"

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136
  1. 3.0
    Current Employee, less than 1 year

    Better then bigger retail stores

    Aug 7, 2013 - Cashier in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been at Dollar Tree for about 3 months now and so far my experience hasn't been too bad. As I was reading the reviews a lot of peoples experience at the DT has been negative because of their manager but fortunately I work with a very understanding and overall good manager. For the most part she seems to care about her employees and their needs. I work at a bigger DT and we have about 15 cashiers working there all together (not at the same time of course). At one time there will be about 2 cashiers and 2 managers working. Nothing at the DT is as serious as it may seem at first. When I first started working there I felt confused because of all the different names for the duties I was going to perform and even though I applied for cashier I ended up doing a bunch of different things around the store, which I enjoy very much. You may be doing go back carts or U-Boats, these are two things I really like doing because you have minimal contact with the rude and annoying customers (one of the worse parts about the job). However, at the DT they are weary about putting people on the floor because associates use the opportunity to text on their phones and walk around the store like a zombie barely working. I rushed through go backs and u-boats and my managers were very impressed. Since I started working there I have fewer days on the register and more days opening boxes, stocking, recovering the store and so do the job really well and hopefully they will notice if you don't like working the register either.

    Cons

    The worse part about the job is the company in general. Although I feel like my manager cares about her employees I certainly don't feel like the COMPANY cares about the employees. They constantly change policy making things even more inconvenient for the associates. At the DT you cannot have another cashier do a transaction for you while you work without a manager present and you have to do the transaction for each item you have because you have to have a receipt for each one! It's kind of ridiculous. If you get off at 3, you cant shop around the store once you're off, you have to do it an hour before you get off work during your 10 minute break...pretty self explanatory I don't even need to go in on how stupid and inconvenient this is for the people who work there. Another con may possibly be the coworkers. The dollar tree is a small company so you will work with the same people over and over again and very closely. At the dollar tree its important to be able to communicate with your coworkers because you have to figure things out among yourself, like establishing who is main cashier and back up, who will go on their break and when and who will cover during that time. You cannot just stay to yourself and avoid them so its important to get along with them. There are some coworkers I find difficult to work with and who make things harder for me by not doing their end of the job but theres really nothing I can do except keep a professional relationship with them. I have seen people cry and quit because of coworker conflicts. The biggest con is the pay and hours. It may be different for a smaller store but if you work at a dollar tree like mine then you work 4 hours 3-4 days a week and make hardly any money. The pay is ridiculous and even though I like my job some days I just not worth it to me and I want to quit badly. They keep your hours few so even if you end up working 5-7 days in a row, they were only 4 hour shifts...I got paid more at Wal-Mart and just stood at the register all day.

    2 people found this review helpful
  2. 5.0
    Former Employee

    Good place to work

    May 27, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They were great about my schedule. I worked 3 other jobs with set hours so I wanted to work only weekends. They were awesome and put me on a set schedule so I was able to juggle

    Cons

    Rotating managers - They couldn't keep good people and I'm sure it's because Dollar Tree didn't pay them enough. They were great while they were there but then they were gone to bigger and better.

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  4. 2.0
    Current Employee

    It's an okay place to work, but definitely not the best.

    Jan 15, 2012 - Cashier in Lorton, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dollar tree can be a very exciting and fast paced company with great employees. Some of the managers are phenomenal and the work can be exciting.

    Cons

    The pay at dollar tree is horrible in comparison to the amount of work they expect you to do. At my location, I've had 4 managers and they all treated the employees with no respect.

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    1 person found this review helpful
  5. 3.0
    Former Employee

    If it's all about the money to you. Go for it

    May 23, 2016 - Cashier in Oak Park, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    After a while the pay was nice if you're a high school student or a college student home over the summer.

    Cons

    At the dollar tree I worked for in oak park illinois the communication was extremely poor with their employees. I constantly felt bullied as a new employee

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  6. 2.0
    Current Employee, less than 1 year

    The truth of Dollar Tree

    Oct 30, 2014 - Cashier/Stocker in Toledo, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A couple of the pro's of Dollar Tree is that it has flexible scheduling and a fast paced environment. Being a cashier is one of the easiest positions.

    Cons

    Hourly Associates are entitled to no benefits, limited hours, and the "team" just talks crap about other co-workers when they're not around. Turn over is really high because the pay is minimum wage and the raises are minimal (0-8 cents/yr). Shoplifters and LP Policies make it really difficult for front end staff. We're expected to make everyone feel welcomed while deeming them to be suspected shoplifters. Scheduling, while flexible, can be a nightmare. You may be scheduled from X-Y, but Y becomes Z. This is not good for those with families, second jobs, or a life outside of Dollar Tree. This is a pro to those with a wide open schedule. Associate Appreciation Day is an event once a year where associates can give 10% discounts to friends, relatives, and anyone who was given a certificate by an associate. The requirements are that you spend a minimum of $10.00 in order to take advantage of the 10% off your order special. This brings your total order down to $9.63 (after tax). It's not much of an appreciation for an associate that we save $1.07 on $10. Given the amount of work that goes into operating a store. Lastly, there is not much room for advancement in the company. As an hourly associate your next step would be a part time assistant manager. Store Managers have no authority to promote people to these ranks, this is totally dependent on the District & Regional Managers, both of which you hardly see.

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    2 people found this review helpful
  7. 3.0
    Current Employee, more than 3 years

    Does not care about employees

    Apr 15, 2022 - Merchandise Manager in Aiken, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I like working for Dollar Tree because the company is overall understanding, as far as family emergencies, etc.

    Cons

    I feel like Dollar Tree is all about making the next dollar and does not truly care about their dedicated employees

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  8. 4.0
    Former Employee, more than 1 year

    Salary

    Apr 13, 2016 - Cashier/Stocker in Birmingham, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The environment and staff are excellent. You get to meet a variety of different people everyday. Easy going job away from the outside conditions .

    Cons

    There's not really to many downsides to working at Dollar Tree besides the hours you can work and the salary range.

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  9. 2.0
    Current Employee, more than 1 year

    Raise the Pay Dollar Tree

    Aug 8, 2021 - Assistant Manager in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its a good first job but Dollar Tree doesn't do enough for their employees. I only still work there because I enjoy working with everyone at my store. We worked through this covid situation together keeping the store open while others lost staff and closed. Overall, the only valuable thing I got from working at Dollar Tree were the friends I made there, which includes the cashiers, other assistants, sm, and our dm.

    Cons

    Dollar Tree pays minimum wage to cashiers and expects so much when we're so short staffed. Most hourly associates are highly under paid and over pressured to keep the store open at any cost. They abuse salary managers making work more hours when what they are paid for. For anyone in management there is no work life balance with Dollar Tree. Corporate expects too much for what they are willing to pay for and it results being extremely short staffed. If they want to keep any of the good workers they still have they need to do more to make them feel valued, and not just order management to give associates cards.

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    3 people found this review helpful
  10. 5.0
    Former Employee, less than 1 year

    GREAT

    Feb 9, 2016 - Cashier in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its the best place to work

    Cons

    Dollar tree is a good place and environment to work so there is no cons about it

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  11. 1.0
    Former Employee, less than 1 year

    Terrible place to work

    Sep 6, 2014 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to remember where products go.

    Cons

    Being a college student, I told them I needed some flexibility outside of summertime. During the interview, I was told this would be fine. However, after working there for a little while, I handed my work/class schedule listing what i needed off to the Store Manager, I was faced with an unhappy look and about 2 weeks later, was fired because of it. Along with this, they are terrible at training and communication: -Training consists of a small amount of time on a register, some stocking time, and the rest being yelled at for not knowing what to do and not knowing company policies which haven't been outlined anywhere or told to you. Asking for help only gets everyone involved frustrated due to poor management practices. -Communication between workers is also very poor. The management is horrible with communicating with each other and their employees. One manager will tell you to do one thing whilst another tells you to do something else, then both of them complain about not getting what they specifically wanted done. There is just no winning as an employee at Dollar Tree. I have also communicated with a few other Dollar Tree employees from other stores and they will say similar things. The management at Dollar Tree is appalling and I would never recommend working there to anyone.

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    1 person found this review helpful
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