Dollarama Reviews | Glassdoor

Dollarama Reviews

Updated Aug 14, 2019

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Found 402 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
53%
Approve of CEO
Dollarama CEO Larry Rossy
Larry Rossy
93 Ratings
Pros
  • "Work environment can be very enjoyable with the right staffing(in 15 reviews)

  • "Easy work like running cash and cleaning(in 12 reviews)

Cons
  • "short hours, low pay, rude customers(in 19 reviews)

  • "Expected to perform manager duties and being paid minimum wage(in 18 reviews)

More Pros and Cons
  1. "Boring, predictable work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Kitchener, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollarama part-time for less than a year

    Pros

    Learn how to cope with busy customer service hours, meet new people, practice cashier skills, good for starting point if it's the first job

    Cons

    Tiring, repetitive, dull, not mentally-challenging, typical retail position; not recommended for those become overwhelmed by large crowds and sometimes angry customers

    Dollarama2014-10-25
  2. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Unionville, Burlington, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollarama for more than a year

    Pros

    lots of opportunities and decent training

    Cons

    HIGH turnover , not enough resources to complete targets

    Advice to Management

    pay managers a salary as opposed to hourly for a 40 hour work week!

    Dollarama2015-07-14
  3. "The same as every other person that reviewed it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Cashier in Kitchener, MS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dollarama part-time for more than a year

    Pros

    They hire often because of frequent turnover

    Cons

    Unsafe working conditions, Poor communications, Over Abundance of criticism with no praise or thanks for good work. Employees are constantly accused of stealing or suspected of stealing and yet they have no decent loss prevention programs for shoplifters. Every day the policies change and they make it harder to meet the expectations of added workload and shorter hours to do it in. The have no strategy to deal with...

    Show More

    Advice to Management

    Teach your regional managers to communicate better with staff and help with team building skills. Come and learn about the unsafe conditions of limited space, poor equipment and bad skid packing. Put All managers through a week at cash during the busiest seasons... then make them stock shelves during a busy season and be called to back up cash. And give store managers the right to carry a phone so that the cashier...

    Show More
    Dollarama2014-04-05
  4. "I work full time with the greatest co workers,very nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Hanover, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama full-time for more than 3 years

    Pros

    Very good perscription plan and various coverage

    Cons

    I wish benefits included Life Insurance and vision

    Advice to Management

    wish their were more rewards for devoted work time and attendance

    Dollarama2019-08-14
  5. Helpful (1)

    "Good place to start"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Whitby, ON
    Recommends

    I have been working at Dollarama part-time for more than a year

    Pros

    Friendly people, and you can get various work experiences

    Cons

    Needs more organization and better communication

    Dollarama2019-08-07
  6. "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama full-time for more than a year

    Pros

    Great management. Good benefits for full time employees. Fast paced.

    Cons

    Working with younger group means a little more drama then I would like.

    Dollarama2019-07-22
  7. "Dollarama Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Bathurst, NB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dollarama part-time for less than a year

    Pros

    Easy interview, only the basics like “tell me about yourself” Light job Friendly co-workers

    Cons

    Few hours Only one cashier, all the customers anger are directed to you when you’re at the cash Store is always messy

    Advice to Management

    Put more than one cashier at the cash because the store is usually busy.

    Dollarama2019-07-21
  8. "A good summer job for students"

    StarStarStarStarStar
    Former Employee - Mail Clerk in Montreal, QC

    I worked at Dollarama part-time for less than a year

    Pros

    Cool HQ building, pleasant people, relaxed environment.

    Cons

    Discourages unionization, messy way of handling mail coming from the different branches.

    Dollarama2019-07-18
  9. Helpful (1)

    "Too much work for little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Team Leader in Windsor, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Dollarama part-time for more than a year

    Pros

    Not much at all. Avoid

    Cons

    All the responsibility of a manager , for a little over 14.50. not worth it at all.

    Advice to Management

    Pay us

    Dollarama2019-07-14
  10. "A great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Clerk in Ajax, ON

    I have been working at Dollarama part-time for more than 5 years

    Pros

    -good team environment -helps build customer service skills -

    Cons

    -unreliable amount of hours -must work weekends

    Dollarama2019-07-17
Found 402 reviews