Dollarama Reviews | Glassdoor

Dollarama Reviews

Updated November 25, 2017
258 reviews

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2.7
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Dollarama CEO Larry Rossy
Larry Rossy
51 Ratings

258 Employee Reviews

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Pros
  • Great co-workers, know when products come in before others, easy to work your way up in the company (in 6 reviews)

  • Work environment can be very enjoyable with the right staffing (in 10 reviews)

Cons
  • Low pay, monotonous, tedious at times (in 15 reviews)

  • You pay minimum wage which is bad enough for what's expected, then keep cutting the stores hours down (in 13 reviews)

More Pros and Cons

  1. "Boring, predictable work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kitchener, MS
    Former Employee - Sales Associate in Kitchener, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollarama part-time (Less than a year)

    Pros

    Learn how to cope with busy customer service hours, meet new people, practice cashier skills, good for starting point if it's the first job

    Cons

    Tiring, repetitive, dull, not mentally-challenging, typical retail position; not recommended for those become overwhelmed by large crowds and sometimes angry customers


  2. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Unionville, Burlington, NJ
    Former Employee - Store Manager in Unionville, Burlington, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollarama (More than a year)

    Pros

    lots of opportunities and decent training

    Cons

    HIGH turnover , not enough resources to complete targets

    Advice to Management

    pay managers a salary as opposed to hourly for a 40 hour work week!

  3. "The same as every other person that reviewed it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier in Kitchener, MS
    Current Employee - Head Cashier in Kitchener, MS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dollarama part-time (More than a year)

    Pros

    They hire often because of frequent turnover

    Cons

    Unsafe working conditions, Poor communications, Over Abundance of criticism with no praise or thanks for good work. Employees are constantly accused of stealing or suspected of stealing and yet they have no decent loss prevention programs for shoplifters. Every day the policies change and they make it harder to meet the expectations of added workload and shorter hours to do it in. The have no strategy to deal with completing work during busy hours while customer demand for staff time is high

    Advice to Management

    Teach your regional managers to communicate better with staff and help with team building skills. Come and learn about the unsafe conditions of limited space, poor equipment and bad skid packing. Put All managers through a week at cash during the busiest seasons... then make them stock shelves during a busy season and be called to back up cash. And give store managers the right to carry a phone so that the cashier doesn't have to answer calls all day long from head office, other store managers, regional managers ... The main cashier has now become the store manager's secretary! The phone rings constantly for Store managers and Cashiers have to answer it much more frequently while dealing with line ups at cash... Even customers are getting frustrated with this.


  4. "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Vancouver, BC (Canada)
    Current Employee - Assistant Store Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama full-time (More than a year)

    Pros

    Good benefits
    Bonuses
    Good co workers
    Expectations are clear
    Flexible schedule just have to request in time
    Management does listen and respond well to questions but does not deal with all problems effectively

    Cons

    No work life balance
    Work most holidays due to seasonal setup
    Closing late at night
    Unrealistic standards that impact ability to get merch on the floor
    Below average pay that attracts less skilled workers
    Unrealistic deadlines
    Too much stock on hand in the stockroom.

    Advice to Management

    Visit your stores more often and spend actual days in each store not minutes. You need to see what your stores struggle with daily and make those things better instead of your laser focus on making more money.

    Increase pay to associates and key holders and you may see better results


  5. "Fantastic retail job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Team Leader in Stephenville, NL (Canada)
    Current Employee - Assistant Team Leader in Stephenville, NL (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama part-time

    Pros

    Good and fair hours.
    Great coworkers
    Expectations/ policies are known so there is no guessing.
    Busy store.

    Cons

    None so far.
    Job and environment are great.
    I quit college to work more here. A better bet for the future, I believe.


  6. "I like it!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashwe in Kitchener, ON (Canada)
    Current Employee - Cashwe in Kitchener, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama part-time

    Pros

    They work around my full time job.. patient in your learning curve!

    Cons

    None I enjoy my fun-time job!

    Advice to Management

    Not a thing...my boss is awesome....understanding and accommodating...a respectable boss!


  7. "Barely Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollarama part-time

    Pros

    Easy to be accepted.
    Monotonous, simple job.
    Basic Training.

    Cons

    Poor wages, No benefits, Terrible customers.

  8. "Dollarama review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollarama full-time

    Pros

    Fast paced environment and lots of learning, people very welcoming

    Cons

    Benefits are poor and vacation only after one year and only two weeks


  9. ""Associate""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dollarama part-time

    Pros

    flexible schedule, decent coworkers, cheap snacks

    Cons

    miscommunication between managers and staff, rough on the body


  10. "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Dollarama full-time

    Pros

    Flexible schedule and that's it

    Cons

    Low pay, less hours, too much walking, and rude coworkers


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