Domino Printing Reviews | Glassdoor

Domino Printing Reviews

Updated March 15, 2017
25 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Approve of CEO
Domino Printing Group Managing Director Nigel R. Bond
Nigel R. Bond
10 Ratings

25 Employee Reviews

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  1. Helpful (1)

    "Technical Services Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurnee, IL
    Former Employee - Anonymous Employee in Gurnee, IL
    Doesn't Recommend
    Positive Outlook

    I worked at Domino Printing full-time (More than 5 years)

    Pros

    Great benefits and the employees are very dedicated and work hard.

    Cons

    needs a more positive culture

    Advice to Management

    A few manager's are not aware of "emotional intelligence" which is very important when leading people


  2. "customer service"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Gurnee, IL
    Current Employee - Anonymous Employee in Gurnee, IL
    Neutral Outlook

    Pros

    good benefits summer hours great place if you are a favorite employee

    Cons

    management ignores employees, wishy washy leadership

    Advice to Management

    stop playing games


  3. Helpful (1)

    "Excellent company, read on...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Domino Printing full-time

    Pros

    Fast growing company taking many accounts away from competitors. Great work environment. Team built, team players. No politics! Free to implement / input your ideas with no backlash from above. Lots of cross functional support. All hands approach. Easy new employee integration. Strong work life balance compared to other companies. The company has been a "Illinois top 100 best places to work for" now for the last 4 years. High tenure with nice mix of new talent. Highly promotable from within based on talent not time. If you are good, you will have oppotunities open for you very quickly. Awesome vacation and time off, excellent benefits with very low monthly cost. Good compensation. Now owned by Brother inc, 8 billion dollar company, Brother has committed to be "hands off" to Domino (and they have been), and Domino is now one of their premier companies. Heavy investment into Domino enabling strong R&D, increased headcount, and increased threat to competition. This company still values customer relationships far more than its competitors. The culture is fair, open, helpful, honest, blameless environment. Leadership solidifies and lives the "work life balance" by not expecting or even pushing working late nights, weekends, holidays and vacation. Turn off that phone and email! Go get renergized! Rare in today's society in the US.

    Cons

    Still some growing pains once in awhile. Sometimes too much "everyone must agree, need slightly more "chain of command " style leadership / accountability throughout the organization. Most do well, some arent leaders.....but company is investing in training and helping change personnel vs. quick termination.

    Advice to Management

    Maintain the culture! Work life balance is truely a benefit. Under current senior management, lots of great improvements and guidance. Great teamwork. Stay the course, dont change. Salaries are good, but room for improvement to be the best.


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  5. "Do More!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurnee, IL
    Former Employee - Anonymous Employee in Gurnee, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's nice to work for a global company with a small U.S. Headquarters, you get to know your co-workers, and the employees are (for the most part) good, friendly people.

    Somewhat laid-back Corporate Culture.

    Good benefits.

    Cons

    Lack of training and cross-functional / interdepartmental cooperation.

    Executives watch each other's backs and seem to care less for the staff; disregarding employee complaints about management and managers, doing the minimal to address such grievances.

    If you rock the boat, your bonus and increases will suffer, and you will be nit-picked with vague/subjective yet no less formal write-ups. Managers (or at least certain managers) will hide behind their shield of authority and manipulate the system to get rid of you while HR and others turn their heads.

    Lots of career growth empty promises.
    Only growth is unilateral.

    Advice to Management

    Get your noses out of one another's bums, listen to your employees, and take exit interviews seriously.


  6. "Average place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Excellent benefits and work life balance. Overall a nice place to start your career.

    Cons

    Midsized company with a short term focus and limited growth opportunities. Small industry with many cash strapped customers that are unpleasant to deal with. Plan on moving on if you want to grow.


  7. Helpful (1)

    "Positive environment from day 1. Very constructive minded people that work together and want to help each other."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Engineer in Gurnee, IL
    Current Employee - Customer Service Engineer in Gurnee, IL
    Recommends
    Positive Outlook

    I have been working at Domino Printing full-time (Less than a year)

    Pros

    Great support sections that work tirelessly for a resolution to every issue. Tech support, Human resources, shipping and training all want to help you succeed.

    Cons

    Traveling can wear on you, but I enjoy that aspect. The managers were very upfront about the amount of travel involved, so no surprises.


  8. "Domino has been a great company to work for. They work on developing their employees and promoting from within."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people to work with, strive on promoting from within. Company provides great benefits and support.

    Cons

    Stressful environment, working multiple jobs without compensation.

    Advice to Management

    Work more as a team and push for more support.


  9. "Great people within middle management and lower level positions, lack of senior leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurnee, IL
    Former Employee - Anonymous Employee in Gurnee, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Domino Printing full-time (More than 3 years)

    Pros

    The people on my team were great, as well in the office and the field. Good benefits received as well.

    Cons

    Lack of long term vision to grow the product portfolio. Disconnects between senior leadership and workers. Too conservative of an organization. Bad investments

    Advice to Management

    Be less conservative, and do a better job in developing the people, and do more than just delivering an overall number back to global HQ


  10. Helpful (2)

    "Call centre rep. Undermanned and unmanageable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Bar Hill, England (UK)
    Former Employee - Support Specialist in Bar Hill, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Domino Printing full-time (More than a year)

    Pros

    Some advancement opportunities.
    More of a "Career for life" kind of company if that appeals to you, you could also be stuck though if you wanted to leave at some point.
    Good starting package but most likely what you'll stay with. Salary reviews not very generous.
    Generally helpful colleagues

    Cons

    -Extremely undermanned team having a unreasonable amount of duties and workload. That leads to a number of problems that make the job intolerable.
    -Workload is ever increasing as company keeps hiring salesmen constantly. Support team has stayed exactly the same (if not smaller) thus getting more and more workload daily.
    -Company processes make no sense and some are so complicated even experienced members struggle with them. Very hard to enjoy your daily job.
    -Calls come constantly back to back making it extremely difficult to catch a breather, problem solve and learn something in the process.
    -Time micromanagement gets to a point where it will get noticed if you take a 2 minute bathroom break. When on lunch you'll have to keep a constant eye on the clock so as to be back on time.
    -Process extremely slow. The most minor change can take a very long time to happen bringing frustration at a peak.
    -HR seems to be lacking an understanding of a balance between employee and business interests. Next business interests employee interests are swept away.

    Advice to Management

    Be more clear at the interview stage about what the job is like. Don't look to save the slightest penny. When you allow such a policy to affect your employee salaries you operate a high risk low return policy as increasing a salary slightly is nothing compared to the cost of an employee leaving.
    Hire enough people so that they're not glued to the phone with back to back calls all day and end up resenting their jobs, promote an option of breaking up the work day instead of sitting stuck in the cubicle.


  11. "Great company to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Cambridge, East of England, England (UK)
    Current Employee - Support Specialist in Cambridge, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino Printing full-time (More than a year)

    Pros

    Good social package, pension scheme, apprentice programs, learning and development, health and safety, training, maternity leave support, canteen, access to public transport

    Cons

    Based in Bar Hill which doesn't have anything apart from Tescos, 1 pub around, no proper gym facilities, food and snacks are not part of benefits, no corporate transport provided

    Advice to Management

    Communication to all levels of employees, interdepartmental communication, more workshops to provide, days off together, to promote some actives, to make time to time team buildings, make refreshing days, make proper induction day and lengthy training



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