Domino's Reviews | Glassdoor

Domino's Reviews

Updated August 19, 2017
2,875 reviews

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3.4
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Domino's President, CEO, and Director J. Patrick Doyle
J. Patrick Doyle
1,008 Ratings

2,875 Employee Reviews

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Pros
  • Free pizza most of the times and get involve with customer care experience, flexible hours (in 218 reviews)

  • 00 per hour for a part-time job (in 63 reviews)

Cons
  • Puts alot of wear and tear on my personal vehicle (in 101 reviews)

  • Long hours and lack of proper superior leadership (in 124 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "Development Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Leader in Philadelphia, PA
    Current Employee - Development Leader in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's full-time (More than a year)

    Pros

    Benefits are 5 Stars- Health Benefits with many extras, Life, Long Term, Short Term, cost is low with an optional Healthy Program to follow for discounts on benefits. It doesn't get any better than this in any industry. Great Vacation Benefits and additional days off "Dominos Days" are added above the normal Holiday Calendar. It really doesn't get any better than this! Employee Purchase Stock Options, matching 401K, the list of benefits is tremendous.

    Culture- A fantastic place to work, I have never been a part of such a tremendous group of people who work together. You have to be a part of it to fully understand, it is truly special.

    People Development- Several programs internally that will help you move forward in your career. This company believes in people and you will get the opportunity to advance.

    Cons

    I have None at this time

    Advice to Management

    Keep up the great work!


  2. "Proper training is everything."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Columbus, OH
    Current Employee - Assistant Manager in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Domino's full-time (Less than a year)

    Pros

    Domino's offers very flexible hours to employees in almost every position. Delivery drivers make a considerable amount of tips as well as a fair wage and monetary compensation based on mileage driven during each shift. General Managers and Assistant Managers have an opportunity to earn a considerable bonus based upon performance every two weeks. Opportunity for advancement is readily available for those willing to take initiative and go above and beyond standard expectations.

    Cons

    Management is judged and incentivized primarily upon sales, food inventory costs, and labor costs. Due to this many managers will set schedules that lower labor costs which too often results in a store being understaffed.

    Advice to Management

    Allow management more flexibility with labor costs in order to increase service as well as product quality. This will higher customer satisfaction and increased customer retention. This should increase overall sales and justify higher labor costs.

  3. "Delivery Driver Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Madison, AL
    Current Employee - Delivery Driver in Madison, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's part-time (More than a year)

    Pros

    * Reasonably flexible with work schedules.
    * Great people to work with, both managers and employees.

    Cons

    Like any job, you have certain individuals who don't help others, making it harder to get through the busier (rush) parts of the workday.


  4. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Domino's part-time

    Pros

    It was a job, I was content with it

    Cons

    Didn't get enough hours thats why I left

    Advice to Management

    Schedule people more!


  5. "Fast pasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cooking Cashier
    Former Employee - Cooking Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domino's full-time (Less than a year)

    Pros

    Great hours and stays busys and socializing skills daily and fast steady business

    Cons

    Keeping up with orders and answering phones and placing orders and remembering to stay on it

    Advice to Management

    Keep up the great work


  6. "Great company, fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Escanaba, MI
    Former Employee - Customer Service Representative in Escanaba, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domino's full-time (More than a year)

    Pros

    Fun place to work.
    Easy training.
    Growth in the company possible.
    Perfect for teens and adults.
    Fun environment. I remember having a contest who could earn the most money for st Jude's.
    Customers are usually great. If there is a problem, it's an easy fix.
    Good management.

    Cons

    Not much to do when store isn't busy.
    Employee advancement is rare.
    Hours vary.

    Advice to Management

    None really. It was overall a great job. There isn't much to complain about. They treat their employees good, pay them correctly for work done, take care of all marketing and advertising, and keep things up to date.


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Hampton, VA
    Current Employee - Assistant Manager in Hampton, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Domino's full-time (More than a year)

    Pros

    Pizza, fun people, great enviornment

    Cons

    Can get very Stressful, and systems are out of date

    Advice to Management

    Take training slower with people, there's no rush

  8. "Former Delivery Drivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Expert in Dallas, TX
    Former Employee - Delivery Expert in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domino's part-time (More than 3 years)

    Pros

    Working in a high volume store definitely strengthened my ability to work hard and fast, deal with customer service, and to take more of a leadership role under management.

    Cons

    -As a driver you would either make great tips some nights or not, depending on which customers you get. I am of the notion that no matter how much you do your job perfectly, some customers will never be tippers.
    -Sometimes during inclement weather we would be the only place open in town, which should tell you that they cared about profit over the safety of drivers at times.

    Advice to Management

    Take care of drivers by paying them more mileage and better hourly wages. Having a staff of highly trained employees that care about their work is much better than having a revolving door that constantly replaces employees with those that are untrained. Training costs both money and time.


  9. "DOMINOS-CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fort Lauderdale, FL
    Current Employee - Customer Service Representative in Fort Lauderdale, FL
    Recommends
    Positive Outlook

    I have been working at Domino's part-time (Less than a year)

    Pros

    You will learn how to make great pizzas. You will gain awesome customer service skills. If you show you want to work and progress with the company, promotions are always open.

    Cons

    There are several cons I can mention about working at Domino's and with the customers but it's nothing severe. Always have a great attitude and you'll be fine

    Advice to Management

    -Train, Train, Train. Never stop
    -Keep noticing your employees.


  10. "Life of a Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Austin, TX
    Current Employee - Delivery Driver in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domino's full-time (More than a year)

    Pros

    Although you're paid bi-weekly, you get your tips at the end of every work day. They're flexible in work times. The day goes by quickly because you're in and out of the store driving a lot of the time.

    Cons

    The location I work at claims they do not give deliver drivers--or as the job is titled by Dominos "driving expert"--raises. Which hurts because your hourly wage is lowered when you are on a delivery and the majority of your pay is tips so slow days can really affect your pay.

    Advice to Management

    Give drivers raises. Especially those who stay to do closing dutys because the work it takes to close is more deserving thean minimum wage. They should be rewarded because the hour (sometimes more) it takes to close has very little impact on your total pay. It feels like I am doing Domino's a favor by opening my availability for the extra hours.


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