Domo Reviews | Glassdoor

Domo Reviews

Updated December 7, 2018
286 reviews

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4.3
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Domo CEO Josh James
Josh James
220 Ratings

Employee Reviews

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Pros
  • "Breakfast options along with catered lunch and dinner everyday" (in 22 reviews)

  • "Great benefits, even after IPO, lots of future opportunities" (in 30 reviews)

Cons
  • "Because Domo is a new company, there are growing pains as they figure out how many employees are needed for each position" (in 17 reviews)

  • "Work life balance could improve for a company this size" (in 8 reviews)

More Pros and Cons

  1. "Great company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in American Fork, UT
    Current Employee - Senior Software Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (Less than a year)

    Pros

    Great benefits, free healthy lunch, lots of future opportunities, great co-workers, welcoming environment

    Cons

    Free lunch and full snack bar requires daily work out.


  2. "Appstore Solutions Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appstore Solutions Strategist in American Fork, UT
    Former Employee - Appstore Solutions Strategist in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domo full-time (More than 3 years)

    Pros

    - Culture of innovation, friendliness, open mindedness
    - Competitive pay & excellent benefits
    - Driven and transparent leadership. Josh would frequently email the company as a whole, open up Q&A at every company meeting, hold special events like a food truck rally or the tailgate party, etc. I never spoke with him directly, but I felt that I knew him pretty well. Goes a long way for employees I think.
    - Communicative culture; easy to find and chat with the right person once you know who's who.

    In addition to the above info, I personally felt a strong connection with my team, forming friendships and not just work acquaintances. Loved working here, just left because I was moving to live closer to family.

    Cons

    Sometimes leadership can be overly ambitious in time frames. We'd often have to rush to get something done by a specific date, then go back and fix the inevitable errors that came from cutting corners to get the project done in time.

    Advice to Management

    This was my first job out of college I interned for a year before being hired full time and working 3 more years. I love this company, thank you for providing a culture where I could grow in my career and have an impact on the ever evolving world of tech.

  3. "Excellent Vision on the Move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (More than 3 years)

    Pros

    Great benefits, even after IPO, lots of future opportunities. The sky is really the limit? Maybe Mars is the limit?

    Cons

    Middle management lacks management skills, can be frustrating trying to translate daily work into company vision.

    Advice to Management

    Train the managers to be managers. Don't expect managers to be hands-on and manage 20+ employees.


  4. Helpful (12)

    "Pains me to see a promising company going completely off track due to bad executive management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in American Fork, UT
    Current Employee - Software Engineer in American Fork, UT
    Neutral Outlook
    Disapproves of CEO

    I have been working at Domo full-time (More than 3 years)

    Pros

    Good product. Great potential. Excellent engineering talent. (Not the leaders; just the engineers)

    Cons

    Great founders of startups are not always great CEOs of mature companies. Josh James is an unfortunate example. With Josh’s incorrect guidance, Catherine Wong the Chief Product Officer, has allowed the engineering org to fester some bad habits and culture for too long. For example, teams tend to be closed and not open to collaboration with other teams. There is quite a bit of in fighting, a sense of “inner circle” amongst a select few. With regards product feature and effort prioritization, Catherine is often guided but her and Josh’s “Vision” for the what the customer needs/wants. Rather than actually listening to the customer. This has resulted in a product that appears, at the same time, both bloated and not solving enterprise customer needs. As a result, we seem to need extensive custom consulting and Engineering Services work for each enterprise customer we bring on. This model is simply not scalable.

    I have heard some negative things about the sales and marketing orgs but cannot speak for them as I am not directly involved in them.

    Advice to Management

    Reduce Josh James’s responsibilities to just being a founder and board member. Hire a great professional CEO. Please encourage Catherine Wong to pursue her passions elsewhere. I am sure another company would find her great people skills valuable and tolerate her not-so-good product skills.


  5. "Consulting"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Domo full-time

    Pros

    Competitive Pay
    Good Benefits
    Good Perks
    Flexible Schedule
    Good Work Environment

    Cons

    Not Profitable yet
    Limit Upward mobility


  6. "Nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in American Fork, UT
    Current Employee - Director in American Fork, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Domo full-time (Less than a year)

    Pros

    People are kind and respectful

    Cons

    Lots of process and a large learning curve..


  7. Helpful (1)

    "Fantastic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in American Fork, UT
    Current Employee - Senior Technical Support Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (More than 3 years)

    Pros

    Free Lunch, Nice Workstations, Free Snacks, Free Drinks, Great Colleagues, Professional Environment, Fun Environment, Friendly Environment, Positive Outlook

    Cons

    Pains of transitioning from startup to more mature company, often high-pressure

    Advice to Management

    Implement better methods for career growth. Lots of people start working in tech companies with hopes for career path into development. Help support that better.

  8. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in American Fork, UT
    Current Employee - Executive Assistant in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (Less than a year)

    Pros

    Great people to work with, accepting team, friendly coworkers, great personalities, catered daily lunch with healthy choices.

    Cons

    Sometimes hard to turn off work, people email late/weekends. Doesn't really bother me though.


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in American Fork, UT
    Current Employee - Software Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (More than a year)

    Pros

    - Strong culture
    - Engaged leadership
    - Great benefits
    - Good pay
    - Good work/life balance
    - Flexible hours

    Cons

    - Questionable decisions from management; has caused attrition in the past
    - Excruciatingly slow hiring process
    - Poor code quality, "feature factory" technical debt


  10. Helpful (6)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domo full-time

    Pros

    - Free Food
    - Fun People

    Cons

    - Corrupt Management, HR, & Values

    Domo Response

    Oct 15, 2018 – Vice President, HR

    Our team works hard to be an objective partner to each employee at Domo to work through any concerns that are brought forward. I welcome the opportunity to talk through your concerns with you and... More