Domo Reviews | Glassdoor

Domo Reviews

Updated July 24, 2017
224 reviews

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4.3
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Domo CEO Josh James
Josh James
171 Ratings

224 Employee Reviews

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Pros
  • Breakfast options along with catered lunch and dinner everyday (in 22 reviews)

  • Amazing free food, great pay, great experience (in 26 reviews)

Cons
  • They are experiencing the typical growing pains any startup goes through (in 14 reviews)

  • Work life balance could improve for a company this size (in 7 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in American Fork, UT
    Current Employee - Anonymous Employee in American Fork, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Domo full-time (More than 3 years)

    Pros

    Perks are fantastic. Upside of working for a private company that could go public. For the most part coworkers are bright and motivated.

    Cons

    Company priorities seem to shift frequently, understandable for a startup but without executive transparency into changes it can cause confusion.

    Advice to Management

    More transparency


  2. Helpful (19)

    "A polished veneer covering up a Machiavellian cesspool."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in American Fork, UT
    Former Employee - Senior Consultant in American Fork, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domo full-time (More than 5 years)

    Pros

    **For informational purposes: Domo pushes new employees to write positive Glassdoor reviews as part of new employees' "Domo Social" mandatory experience**

    From an outside perspective, who wouldn't want to work at Domo? The salary and fringe benefits seem to blow everything else out of the water in Utah Valley. They're really the only big "pro" to working at Domo.

    - High starting salaries (see con section)
    - $500 to buy an iPad or tablet of choice upon hire.
    - Gym membership to Vasa for free or $30 a month for gym membership of choice
    - Stock options (see con section)
    - Couple health plan options (I did high deductible and company contributed $125 per month to HSA)
    - Good Dental
    - 401k with 4% match
    - 4 weeks vacation to start with, add a day for every year employed up to 5 weeks total (see con section)
    - Baby benefit of around $3,000 for having a child
    - Maternity and paternity leave
    - Cold breakfast food (muffins, cereal, donuts, bagels) and catered lunch and dinner every day, breakroom stocked with all kinds of snacks, drinks, frozen microwaveables. Full time staff on hand to keep kitchen full of stuff. (See con section)
    - Tailgate party every year with food trucks, Christmas formal party, May the 4th party. Domo likes to party.

    Aside from fringe benefits:

    - Teammates. Hands down the best coworkers I've ever had anywhere.

    - The work. Considering nothing else, I loved the Domo platform and the challenges that working inside it brought each day. The variety of customers was incredible and awesome, and I have some huge names under my belt because of the company. The experience was incredibly valuable.

    - The product. It's a simple and relatively intuitive product, the time to value for any business user will be less than other platforms (Tableau, Power BI, Microstrat). It's fun to use, honestly. A good analyst can spend hours just playing around with data and viz and it's really engaging. A fun time.

    Cons

    So you may be asking yourself, the above sounds great, so why only two stars? I'm going to address this from my experience working inside client services consulting perspective.

    - Management: First time managers galore. Most of them hadn't managed technical employees, that combined with little to no software/data experience led to a ton of unmet expectations due to management not understanding limitations of the product and limitations of project timeline. This led to more unhappy customers than I can count. For a time the turnover for customers was 70+ percent.

    Most managers are in it for their own careers. They will stomp all over anyone and everyone to get ahead. They will use their teams for their own gain. I rarely saw real "lead from the front" mentality. It was seemingly constant setting of unrealistic expectations, no real involvement in projects, and finger pointing back at subordinates when things went badly. Taking credit for reports hard work without any real contribution was rampant.

    Consulting management had the mentality of "utilization is everything" so not only were billable hours tracked, but each hour of the day also had to be entered meticulously, because management thought they could glean useful insights into what was being worked on. Picture $100k+ salaried employees entering time into a timecard every day. Resentment festered, hours were constantly sandbagged by everyone to meet "utilization" requirements (for bonuses), which means customers were overbilled constantly.

    Turnover was pretty insane in consulting for the type of job and pay. Nobody in management would admit anything was wrong.

    - Salaries: You start out relatively high and you don't get raises, unless you're constantly shouting your name and bowing down and yes sir-ing and no sir-ing your way to management/promotions.

    - Stock options: Minimal stock amount at varying strike prices. So much funding taken that stock is devalued so much you'll probably never see a return. Not a selling point.

    - Lots of vacation time, guilt for using it: When you max out your vacation time you stop accruing it, and most on my time rarely used vacation due to overwork and the feeling of guilt when you try to enjoy a day off, perpetuated by management.

    - Work-life balance: They feed you meals to keep you in your chair. They want to overwork you. You will be expected to work 60+ hour weeks and get no comp days or even gratitude. You can't work from home really (guilt) and if you leave early management is always watching (guilt) and will even talk to you if they feel you're leaving too close to 5pm. (more guilt)

    - Won't listen to employee feedback: any suggestions are taken as "fighting" against the system, and constantly being told that Domo is a "startup" and things will get worked out eventually gets old after 5+ years. Basically a "be grateful you work here" mentality and to keep your mouth shut.

    - Hype, hype and more hype. Josh James is a salesman at his very core. No matter how dry the sales pipeline or any other problem, management talks about the company like its going to rule the BI space and every other platform will bow down to it. Just Ignore the problems with the product and the company completely.

    - Fiscally irresponsible: Domo blows a ton of money on parties, events, A and B list entertainment and other frivolous things. It's hard to be at a company that you know isn't profitable, yet is spending hundreds of millions a year.

    - Employee awards: Each quarter/year Domo recognizes a select few "top performers" and bestows upon them a big bonus and stock options. The rest of the employees get a small gift. The "Domosapien" of the year award ($25k) the years I was there always went to a VP or higher. Someone who was probably already sitting on tens of thousands of stock options and a high six figure salary. Maybe throw everyone a smaller bone instead of lining the pockets of the top company bigwigs? More a personal gripe than anything else, i'll admit.

    TL/DR: Micromanagement, awful politics, guilt.

    Advice to Management

    - Be honest with your employees about company performance.
    - Make more fiscally responsible business decisions.
    - Look after all employees, not just those at the top. Give employees freedom to do the work and take care of customers.
    - Recognize and reward hard work at the lowest, front-line levels. Allow more flexible working hours and working from home.
    - Get tech people to manage tech people.
    - Get rid of micromanagement and guilt.

  3. "ADH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domo full-time

    Pros

    Great work life balance, great pay. Benefits are incredible. Its one of the few places that you can really have fun and work with great people.

    Cons

    Very volatile within a few months you can go from making great money to making nothing.

    Advice to Management

    Keep consistency with pay structure.


  4. "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Domo full-time (Less than a year)

    Pros

    Cool, disruptive technology.
    Good AE/ADM/SC balance.
    Fair quotas and good comp plan

    Cons

    No career path. If you're happy grinding it out in a roll long term it can be bearable.

    Advice to Management

    Momentum is gone. Too many outside hires that don't seem to know what they're doing.


  5. "Best Job so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in American Fork, UT
    Current Employee - Business Consultant in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (More than a year)

    Pros

    DOMO is an exciting place to work with a distinct tech startup feel. Employees have the opportunity to innovate and to have a say in the direction of the platform. Having worked at Microsoft, the benefits rival even the largest technology giants.

    Cons

    Internal processes around promotion and advancement has an opportunity for optimization and streamlining.


  6. "Senior Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in American Fork, UT
    Former Employee - Software Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domo full-time (More than 3 years)

    Pros

    Fast paced, able to work on different things, friendly environment, great pay. Free lunch.

    Cons

    Sometimes have to work overtime for a deadline like a trade show. Rarely, there will be a critical system issue that everyone needs to stay and work on. No raises. (Maybe an IPO though one of these days)

    Advice to Management

    Management is generally doing a good job from what I can tell -- I didn't interact with everyone there. I would chalk up "disagreements with management" to style differences mostly.


  7. Helpful (5)

    "The good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in American Fork, UT
    Former Employee - Anonymous Employee in American Fork, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Domo (More than a year)

    Pros

    Great Pay*
    Free e lunch & dinner
    Fast paced, challenging work

    Cons

    Priorities change often
    Work life balance could improve for a company this size
    Little to no recognition for Herculean efforts
    Performance feedback is sparse to non-existent
    No clear path for growth/advancement

    Advice to Management

    Leverage your strategic thought leaders

  8. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in American Fork, UT
    Current Employee - Business Consultant in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very fun and autonomous work environment. Work hard, play hard culture.

    Cons

    It would be great to hear from executives more.

    Advice to Management

    More transparency on direction of company.


  9. Helpful (1)

    "Lavish culture, varied technology choices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Pleasant Grove, UT
    Current Employee - Senior Software Engineer in Pleasant Grove, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (More than 3 years)

    Pros

    Surrounded with smart people, Domo hires the best in the area. Free food all the time. Mobility between teams. Product really is one of a kind and has great potential.

    Cons

    Workspace is noisy and crowded. Pay raises are infrequent and small. Significant pay increases or stock bonuses are likely only possible by interviewing elsewhere and presenting a competing offer.


  10. "Domo is the greatest employer there is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in American Fork, UT
    Current Employee - Software Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domo full-time (Less than a year)

    Pros

    There are more pros than I could list. Great job surrounded by kind, smart, uplifting people. Party bus to and from work from Frontrunner. Free catered lunch, and dinner if you're working late. Snacks and drinks fully stocked golfcarts for rides between buildings. Awesome tech. Awesome people. Awesome perks, Awesome job.

    Cons

    Company Cons? I'm really not sure there is any. It's too good? Maybe the Angular legacy code that lives on.

    Advice to Management

    Keep it up we love Domo.


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