Domtar Reviews | Glassdoor

Domtar Reviews

Updated February 18, 2019
141 reviews

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3.0
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Domtar President & CEO John D. Williams
John D. Williams
63 Ratings

Employee Reviews

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Pros
  • "Good Company Focused on Family and Employee's, Very Good Benefits" (in 13 reviews)

  • "Work life balance, work from home opportunities" (in 4 reviews)

Cons
  • "HR upper management was due for a change" (in 8 reviews)

  • "Some long hours are occasionally required" (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great place to work, stable income."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility in Kingsport, TN
    Current Employee - Utility in Kingsport, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than a year)

    Pros

    Union job
    Compensation
    Job security(hourly side)
    More mental than physical work
    Needed supplies are given to make your job easier

    Cons

    24/7 operations (shift work)
    Upper management lack common sense
    Micromanaging
    Salary get bonuses while hourly who actually work do not

    Advice to Management

    Get rid of all the extra salary people that aren’t needed- the amount of salary it takes to do a job is ridiculous. If one can’t figure something out, they’ll hire another and keep the old one on too. Allow hourly to do their job and trust they know what they’re doing.


  2. "Work on machines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations
    Former Employee - Operations

    I worked at Domtar full-time (More than a year)

    Pros

    Great employees and also great facilities

    Cons

    Long hours and rotating shifts

  3. "Hindsight is 20/20"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lift Operator in Delaware, OH
    Former Employee - Lift Operator in Delaware, OH

    I worked at Domtar full-time (More than a year)

    Pros

    Benefits were above average. Morale building activities/meals

    Cons

    2-2-3 schedule is tough after a while


  4. "Company that truly values its employees and is committed to sustainability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Fort Mill, SC
    Former Employee - Analyst in Fort Mill, SC
    Recommends
    Approves of CEO

    I worked at Domtar full-time (More than 8 years)

    Pros

    Relaxed corporate environment
    Great colleagues
    Good benefits package
    Good collaboration between divisions

    Cons

    Sometimes slow to make decisions
    HR process is slow
    Not always quick to move people where they can utilize their strengths

    Advice to Management

    Do a better job of determining strengths and weaknesses of the workforce and allow them to move into positions where strengths can best be utilized.


  5. "Poorly run management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Nekoosa, WI
    Former Employee - Maintenance Technician in Nekoosa, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domtar full-time (More than 3 years)

    Pros

    The pay is pretty decent

    Cons

    Volunteer crazy amounts of overtime to cover there lack of manpower and get treated like garbage ...attitudes of management is the result of not enough manpower cause nobody wants to put up with the mistreatment

    Advice to Management

    First off loose the attitude and have a better open mind with the workers who run and fix the equipment


  6. "Simple Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Domtar full-time

    Pros

    The following are my top pros: flexibility, bonus, location

    Cons

    In some areas there is not enough training for new hires.


  7. "Don't bother working hard for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domtar full-time

    Pros

    Work-life balance & 401K match

    Cons

    You could be this company's dream employee and never miss a day of work, receive superior ratings on all your reviews, be a positive and likeable team-player, catch mistakes that could cost millions, etc., and you will still be passed up for promotions. Many excellent employees remain where they are for two likely reasons. First, incompetent employees are automatically given promotions to different departments (i.e. the job the good employee is applying for), because their current boss wants to get rid of the poor performers. Second, your manager doesn't want to lose you. Upper management and HR are either completely oblivious to these issues, or simply turn a blind eye. I personally feel it's the latter.

    The only option high deductible medical plan is awful. At least cover prescriptions with a co-pay, instead of making us pay 100% until you meet the high deductible.

    Advice to Management

    Good companies want to keep their talent. I will never understand why this company wants to fail. As the economy and job availability continue to improve, you should anticipate losing many outstanding employees, due to these unfair practices. If an excellent employee is applying for a new job(s) within the company, then they don't want to remain in the same position and will leave, no matter how dedicated you believe they are.

  8. "Process Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Hawesville, KY
    Current Employee - Engineer in Hawesville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Fair compensation
    -Good managers
    -Safety Culture
    -Decision-making freedom

    Cons

    24/7 manufacturing: you're tied to the runnability of the machines, if there's a problem on Mother's Day Sunday, you're here

    Advice to Management

    Hold your employees accountable


  9. "Electrical Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Domtar full-time

    Pros

    Great Family oriented atmosphere
    Pay is good

    Cons

    Long hours and days on shutdown


  10. "Floor Utility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Tatum, SC
    Former Employee - Machine Operator in Tatum, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (Less than a year)

    Pros

    Good People, Great Flexibility In Schedule.

    Cons

    Poor Leadership, Long Temporary Time.

    Advice to Management

    Put People That Really Care In Higher Positions