Domtar Reviews | Glassdoor

Domtar Reviews

Updated August 17, 2018
129 reviews

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2.9
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Domtar President & CEO John D. Williams
John D. Williams
57 Ratings

129 Employee Reviews

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Pros
  • "Good Company Focused on Family and Employee's, Very Good Benefits" (in 12 reviews)

  • "Good pay, with fairly predictable hours" (in 10 reviews)

Cons
  • "Upper management makes unilateral decisions" (in 6 reviews)

  • "Focus will continue to shift to personal care" (in 4 reviews)

More Pros and Cons

  1. "Co-op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Hawesville, KY
    Former Employee - Co-Op in Hawesville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domtar full-time (More than a year)

    Pros

    great pay
    housing allowance
    pays for health benefits such as gym
    great for your resume
    great employees and employers

    Cons

    sometimes if your fellow co-op takes off the work load can pile up
    wished there was more projects but the ones I had took a while so it makes sense
    rarely allowed time off although that changed after new co-ops came in
    they didn't allow us to participate in mill activities because we were hired through SRI and it's a union mill.

    Advice to Management

    The management was great and my only advice is to help give us more projects.


  2. "Electrical Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Domtar full-time

    Pros

    Great Family oriented atmosphere
    Pay is good

    Cons

    Long hours and days on shutdown

  3. "Floor Utility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Tatum, SC
    Former Employee - Machine Operator in Tatum, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (Less than a year)

    Pros

    Good People, Great Flexibility In Schedule.

    Cons

    Poor Leadership, Long Temporary Time.

    Advice to Management

    Put People That Really Care In Higher Positions


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (More than 3 years)

    Pros

    Great Pay and great team to work with. Relatively pleasant union to work with.

    Cons

    Superintendents on paper machines eliminated preventing a supervisor or process engineer from growing. No ownership of anything on paper machines. One engineer is swamped all the projects while the other twittle their thumbs. Shift supervisors left to run the show blindly, with no appreciation. HR is forgetting the H. Good ol' boys club in management. High Plant Manager turnover and short-sighted goals. Lack of accountability.

    Advice to Management

    Superintendents need to have ownership of assets and paired with engineers, unified under a manager with a mission and vision to push forward with. Promote from within, including from the floor, and develop junior supervisors.


  5. "I was a full time employee for 10 years. I worked closely with upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Delaware, OH
    Former Employee - Anonymous Employee in Delaware, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domtar full-time (More than 8 years)

    Pros

    The employees within operations department are like family.
    Pay was decent

    Cons

    HR does not take complaints and issues seriously. The entire HR department does not abide by their own policies and are very unethical. Favoritism is how you get ahead in this company. The management does not care about their employees, just the bottom line. Quantity of product is more important than safety and quality. Very unfair treatment to any one positioned below upper management. Corporate turns a blind eye to what is really going on.

    Advice to Management

    Restructure upper management and really look at what is going on with the unfair treatment within the plants.


  6. "paper manufacturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    A lot of good people work here

    Cons

    Micro managing and poor communication

    Advice to Management

    Ensure that people are empowered and given opportunity to do their jobs.


  7. "Stable and slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than 10 years)

    Pros

    very stable low risk company, longevity almost a given.

    Cons

    very slow to change, limited opportunities for advancement due to longevity .

    Advice to Management

    create opportunities for younger employees

  8. "unimpressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bennettsville, SC
    Current Employee - Anonymous Employee in Bennettsville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than 10 years)

    Pros

    Managers and the mill technicians make decent pay.

    Cons

    We used to have decent health insurance, but not anymore. Do not like the consumer driven health plan that has been forced on us.
    Our HR department is a joke. They never answer their phones, or email it seems. And in the past year our HR manager has hired two friends and a couple of nephews. They no longer seem to look at people already employed for promoting them to higher paying positions. It's discouraging for employees that have been there for years. And they never seem to follow through with things they say they are going to do.
    Top heavy in senior management. Some seem to rattle on with long winded speeches just to hear themselves talk.

    Advice to Management

    Listen to your employees. Follow through with what you say, because when you don't, you lose credibility with your employees.


  9. "Very top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wausau, WI
    Current Employee - Anonymous Employee in Wausau, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Domtar full-time (More than 5 years)

    Pros

    Pay is great, and that is honestly the only pro. It’s the only way they can keep any production employees.

    Cons

    Way too top heavy in the management. They expect you to do your job with broken equipment, yet they expect you to work safe.
    It doesn’t work that way. In order to do your job safely and efficiently you need the proper equipment.
    HR is a joke, they side with management every time. As does the so called “union” that you pay your dues for every pay check.

    Advice to Management

    Stop protecting the management when they are the biggest snakes in the company. Maybe if you cared more for the production employees, there wouldn’t be so many issues.
    Leadership goes a lot farther than “bossing”


  10. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    We work hard for our money!

    Cons

    Just lost decent benefits to a consumer driven health plan

    Advice to Management

    Favoritism hurts company morale


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