Domtar Reviews | Glassdoor

Domtar Reviews

Updated November 12, 2018
134 reviews

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3.0
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Domtar President & CEO John D. Williams
John D. Williams
59 Ratings

134 Employee Reviews

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Pros
  • "Good Company Focused on Family and Employee's, Very Good Benefits" (in 12 reviews)

  • "Work life balance, work from home opportunities" (in 4 reviews)

Cons
  • "HR upper management was due for a change" (in 8 reviews)

  • "Some long hours are occasionally required" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work, stable income."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility in Kingsport, TN
    Current Employee - Utility in Kingsport, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than a year)

    Pros

    Union job
    Compensation
    Job security(hourly side)
    More mental than physical work
    Needed supplies are given to make your job easier

    Cons

    24/7 operations (shift work)
    Upper management lack common sense
    Micromanaging
    Salary get bonuses while hourly who actually work do not

    Advice to Management

    Get rid of all the extra salary people that aren’t needed- the amount of salary it takes to do a job is ridiculous. If one can’t figure something out, they’ll hire another and keep the old one on too. Allow hourly to do their job and trust they know what they’re doing.


  2. "Simple Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Domtar full-time

    Pros

    The following are my top pros: flexibility, bonus, location

    Cons

    In some areas there is not enough training for new hires.

  3. "Don't bother working hard for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domtar full-time

    Pros

    Work-life balance & 401K match

    Cons

    You could be this company's dream employee and never miss a day of work, receive superior ratings on all your reviews, be a positive and likeable team-player, catch mistakes that could cost millions, etc., and you will still be passed up for promotions. Many excellent employees remain where they are for two likely reasons. First, incompetent employees are automatically given promotions to different departments (i.e. the job the good employee is applying for), because their current boss wants to get rid of the poor performers. Second, your manager doesn't want to lose you. Upper management and HR are either completely oblivious to these issues, or simply turn a blind eye. I personally feel it's the latter.

    The only option high deductible medical plan is awful. At least cover prescriptions with a co-pay, instead of making us pay 100% until you meet the high deductible.

    Advice to Management

    Good companies want to keep their talent. I will never understand why this company wants to fail. As the economy and job availability continue to improve, you should anticipate losing many outstanding employees, due to these unfair practices. If an excellent employee is applying for a new job(s) within the company, then they don't want to remain in the same position and will leave, no matter how dedicated you believe they are.


  4. "Process Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Hawesville, KY
    Current Employee - Engineer in Hawesville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Fair compensation
    -Good managers
    -Safety Culture
    -Decision-making freedom

    Cons

    24/7 manufacturing: you're tied to the runnability of the machines, if there's a problem on Mother's Day Sunday, you're here

    Advice to Management

    Hold your employees accountable


  5. "Electrical Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Domtar full-time

    Pros

    Great Family oriented atmosphere
    Pay is good

    Cons

    Long hours and days on shutdown


  6. "Floor Utility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Tatum, SC
    Former Employee - Machine Operator in Tatum, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (Less than a year)

    Pros

    Good People, Great Flexibility In Schedule.

    Cons

    Poor Leadership, Long Temporary Time.

    Advice to Management

    Put People That Really Care In Higher Positions


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (More than 3 years)

    Pros

    Great Pay and great team to work with. Relatively pleasant union to work with.

    Cons

    Superintendents on paper machines eliminated preventing a supervisor or process engineer from growing. No ownership of anything on paper machines. One engineer is swamped all the projects while the other twittle their thumbs. Shift supervisors left to run the show blindly, with no appreciation. HR is forgetting the H. Good ol' boys club in management. High Plant Manager turnover and short-sighted goals. Lack of accountability.

    Advice to Management

    Superintendents need to have ownership of assets and paired with engineers, unified under a manager with a mission and vision to push forward with. Promote from within, including from the floor, and develop junior supervisors.

  8. "I was a full time employee for 10 years. I worked closely with upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Delaware, OH
    Former Employee - Anonymous Employee in Delaware, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Domtar full-time (More than 8 years)

    Pros

    The employees within operations department are like family.
    Pay was decent

    Cons

    HR does not take complaints and issues seriously. The entire HR department does not abide by their own policies and are very unethical. Favoritism is how you get ahead in this company. The management does not care about their employees, just the bottom line. Quantity of product is more important than safety and quality. Very unfair treatment to any one positioned below upper management. Corporate turns a blind eye to what is really going on.

    Advice to Management

    Restructure upper management and really look at what is going on with the unfair treatment within the plants.


  9. "paper manufacturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    A lot of good people work here

    Cons

    Micro managing and poor communication

    Advice to Management

    Ensure that people are empowered and given opportunity to do their jobs.


  10. "Stable and slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than 10 years)

    Pros

    very stable low risk company, longevity almost a given.

    Cons

    very slow to change, limited opportunities for advancement due to longevity .

    Advice to Management

    create opportunities for younger employees


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