Domtar Reviews | Glassdoor

Domtar Reviews

Updated May 18, 2018
121 reviews

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2.9
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Domtar President & CEO John D. Williams
John D. Williams
55 Ratings

121 Employee Reviews

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Pros
  • Good Company Focused on Family and Employee's, Very Good Benefits (in 12 reviews)

  • Good pay, with fairly predictable hours (in 10 reviews)

Cons
  • Upper management makes unilateral decisions (in 5 reviews)

  • Focus will continue to shift to personal care (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company to work, more concentrated on employee abilities

    Cons

    I haven't faced any cons


  2. "Stable and slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than 10 years)

    Pros

    very stable low risk company, longevity almost a given.

    Cons

    very slow to change, limited opportunities for advancement due to longevity .

    Advice to Management

    create opportunities for younger employees

  3. "Very top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wausau, WI
    Current Employee - Anonymous Employee in Wausau, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Domtar full-time (More than 5 years)

    Pros

    Pay is great, and that is honestly the only pro. It’s the only way they can keep any production employees.

    Cons

    Way too top heavy in the management. They expect you to do your job with broken equipment, yet they expect you to work safe.
    It doesn’t work that way. In order to do your job safely and efficiently you need the proper equipment.
    HR is a joke, they side with management every time. As does the so called “union” that you pay your dues for every pay check.

    Advice to Management

    Stop protecting the management when they are the biggest snakes in the company. Maybe if you cared more for the production employees, there wouldn’t be so many issues.
    Leadership goes a lot farther than “bossing”


  4. "Co-op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Hawesville, KY
    Former Employee - Co-Op in Hawesville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domtar full-time (More than a year)

    Pros

    great pay
    housing allowance
    pays for health benefits such as gym
    great for your resume
    great employees and employers

    Cons

    sometimes if your fellow co-op takes off the work load can pile up
    wished there was more projects but the ones I had took a while so it makes sense
    rarely allowed time off although that changed after new co-ops came in
    they didn't allow us to participate in mill activities because we were hired through SRI and it's a union mill.

    Advice to Management

    The management was great and my only advice is to help give us more projects.


  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    We work hard for our money!

    Cons

    Just lost decent benefits to a consumer driven health plan

    Advice to Management

    Favoritism hurts company morale


  6. Helpful (1)

    "Stable Company with Big Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back-up Lead Operator in Greenville, NC
    Former Employee - Back-up Lead Operator in Greenville, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Domtar full-time (More than 5 years)

    Pros

    Good people with great leadership at the top level. The people in C-suite care about what they are doing and where they want to go. Most of the people on the floor are amazing, work hard, and care deeply about what they do.

    Cons

    The top-level vision doesn't always translate down to the factory floor on a day-to-day basis.

    Advice to Management

    Continue to develop a culture of caring and provide more accountability to the actual supervisors (floor team-leaders). Enable them to provide training and weed out the ones that are extremely difficult to work with.


  7. "Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    There is a lot of growth potential, due to the amount of turn-around with employees. Mill is relatively new for the paper industry.

    Cons

    Short handed in a lot of areas, causing majority of people to work a lot of hours. Causing a downward spiral of quick turn-around.

    Advice to Management

    It is a scenario where they work a good horse to death. Where in some areas people aren't pulling their weight, so it leaves the remaining few to work more. These people become over-worked, leave, and you are left with fewer people to put the load on.

  8. "Great job, long hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Operator A in Delaware, OH
    Current Employee - Assistant Operator A in Delaware, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (More than a year)

    Pros

    Not horrible physical demanding. You get a lot of breaks. Ok wages starting out with the chance for raises every months.

    Cons

    The hours. Minimum 4 twelve hour shifts a week and some a mandatory 5th. You don't have time to see your family.

    Advice to Management

    Be more constant and talk to your Operators more.


  9. Helpful (6)

    "Kingsport Mill - Unprincipled HR and Mill Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Kingsport, TN
    Former Employee - Supervisor in Kingsport, TN
    Doesn't Recommend
    Neutral Outlook

    I worked at Domtar full-time (More than 10 years)

    Pros

    Good CEO; Good benefits; cleaner factory; overall good salaried and hourly employees - despite being a Unionized workforce.

    Cons

    Bad employee relations at Kingsport Mill mostly due to current and inept mill leadership. Specifically there is deviant and deceptive practices practiced by mill management and hr management, and are the new norm. Culture of mis-trust permeates in mill meetings and on the plant floor. Arrogant mill management (corrupted by new powers) and aloof, unavailable HR management at Kingsport - both turn a lot of folks off. Employee strife and discord are rampant - behind the scenes or behind the glass door. Both bad hourly and salaried relations are mostly covered up to Corporate Domtar team - despite routine or regular 800 number breach of ethics calls by employees - based on poor ethics; Deceptive management practices are the new common way to get rid of supervisors, managers and employees. It is also a favorites' type compensation system at Kingsport - there are plenty of examples where it is NOT based on mill department performance but who their favorites/cronies are at any time. If you are desperate and local to Kingsport, then this may be the place for you have to work but if not, run the other way... there are much better mill/factory cultures out there for principled folks that value straight-dealing, honesty and work/life balance.

    Advice to Management

    Best advice I can give is to stop deceptive management practices as the go-to strategy to get things accomplished. Stop playing the small deviant game with Union and Salaried staff. HR and Mill Management are the worst I have ever encountered in terms of being unprincipled and not doing the right things but the easy things. Hard to fix and make changes when unprincipled. Finger-pointing is the name of the game for their management survival and lack of mill results. HR and Mill Management complain constantly (and for multiple years) about how screwed up things at Kingsport and how the previous regime was idiotic rather than taking responsibility. This mill has slide down-hill big-time from where it used to be. The best advice I can give is to stop playing the deviant, deceptive game and become principled leaders, not fake cheerleaders to Corporate and customers.

    Domtar Response

    Feb 22, 2018 – Senior Director, Corporate Communications

    Our Vice President of Human Resources, Lisa Yankie, would be more than happy to speak with you. Please contact her at Lisa.Yankie@domtar.com or at 803-802-8076.


  10. "Domtar Converting Plant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Domtar full-time

    Pros

    There is a corporate emphasis on safety.

    Cons

    Paper is a dying industry in America due to electronic devices, but Domtar is making an effort to extend it's reach into other aspects of industry. One down side is that problems are ignored until they reach a critical point. Also the environment is very dusty.


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