Domtar Reviews | Glassdoor

Domtar Reviews

23 reviews

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3.0
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Domtar President & CEO John D. Williams
John D. Williams
7 Ratings

23 Employee Reviews

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Pros
  • Good pay, with fairly predictable hours (in 10 reviews)

  • Good Company Focused on Family and Employee's, Very Good Benefits (in 9 reviews)

Cons
  • Focus will continue to shift to personal care (in 3 reviews)

  • Upper management does not seem to care about employees as people, only as assets (in 3 reviews)

More Pros and Cons

  1. "Its a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time

    Pros

    LOTS and LOTS of Overtime most of it is mandatory.

    Cons

    LOTS and LOTS of overtime! Shift changes from 2-2-3 4 days on 4 days off to Monday - Thursday.


  2. "Manufacturing Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, with fairly predictable hours.

    Cons

    Upper management does not seem to care about employees as people, only as assets.

    Advice to Management

    Try treating your employees as family.

  3. "Sales Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Domtar full-time

    Pros

    Good pay, relaxed atmosphere. Great collection of talented people.

    Cons

    Poor communication between departments. Management is out of touch with employees. Not a lot of room for growth which can be a demotivator.


  4. "Evolving culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Large organization with a lot of opportunity to learn and do new things. The company is innovating new ways to drive their business.

    Cons

    The culture is evolving and there is a lack of leadership and strategic vision. Not a lot of unity between divisions.

    Advice to Management

    Come together and develop a strategy to drive engagement throughout the organization. Develop a strong internal brand that employees can rally around.


  5. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control in Cerritos, CA
    Former Employee - Inventory Control in Cerritos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Domtar full-time (More than 8 years)

    Pros

    The team I worked with out of Cerritos was like a family. I loved the people I worked with for the 8 years I was there. I wanted to retire from this company. We had a lot of fun and had 2 fantastic Plant Managers over the course of my time there.

    Cons

    Loyalty to select employees/management over others.
    The door is not always open for communication with management.
    When help was requested on a major issue, the request was refused.

    Advice to Management

    Look at the whole picture and not just want management reports to you.
    Allow employees to be able to openly talk to higher management easily.


  6. "Decent pay for factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Operator A in Delaware, OH
    Current Employee - Assistant Operator A in Delaware, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Domtar full-time (Less than a year)

    Pros

    Benefits are good, Hsa, three days off a week, Pay for skills program you can get a raise every six months

    Cons

    Too many chiefs not enough Indians at this place. Employees with a longer work history tend to treat those new to the game with less respect

    Advice to Management

    Spend more time on the floor with the people Who call you their supervisor. Upper management needs to ensure that their full-time people are not treating their contracts poorly. It happens frequently.


  7. "Domtar Fort Mill review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits package, great Fort Mill location, beautiful campus!

    Cons

    Corporate reporting structure went through major changes in 2014, leadership was poor in management and above level. Corporate HR lacks talent to make necessary organizational changes and oversee HR policies and procedures. Has good "ole boy culture" and lacks diversity

    Advice to Management

    Ensure that managers and above are equipped with the skills necessary to build an effective solid core culture that includes diversity initiatives. Equip HR with the talent level needed to be effective.

  8. Helpful (1)

    "production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    good coworkers, good benefits, room for advancement

    Cons

    rotating shifts, lack of understanding by senior management, lack of communication, feed you crap keep you in the dark


  9. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Domtar full-time (More than 3 years)

    Pros

    Great friendly environment, great co workers.

    Cons

    Lack of structure and systematic processes. Lack of advancement opportunities. Pay structure is not competitive in some areas.


  10. Helpful (1)

    "High risk, high reward."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Labor Pool in Port Huron, MI
    Former Employee - Temporary Labor Pool in Port Huron, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domtar full-time (Less than a year)

    Pros

    Domtar offers fantastic benefits and a high rate of pay for entry level employees. The medical benefits and employee incentives are better than any other job I have ever held.

    Cons

    The work is very dangerous. Close proximity to heavy machinery that you are warned over and over again 'can and will kill you' can cause a lot of anxiety, which can become unbearable for many when mixed with an almost unreal amount of heat. Paper making involves a lot of water and steam, and their facilities do not circulate air very well. Training is long, and while they claim it takes a very hands-on approach, this really just means that they expect you to learn on the job, and there are very good chances that the person assigned to train you will take the opportunity to sit in the break room while you do their job for them. The company also uses a southern swing shift for lower ranking employees, making a sleep schedule a difficult thing to set in stone.

    Advice to Management

    Management must have a better system of accountability for trainers. My experience would have been much less harrowing, I feel, if my trainer had taken a more active role instead of just occasionally poking his head out of the break room to tell me I was 'doing fine.'


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