DoorDash Reviews | Glassdoor

DoorDash Reviews

Updated November 14, 2017
122 reviews

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4.4
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Tony Xu
100 Ratings

122 Employee Reviews

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Pros
  • 00/hr if they work more hours ,flexible schedule (in 54 reviews)

  • Flexible hours and ability to set your own schedule (in 37 reviews)

Cons
  • Sometimes the live chat is a bit unhelpful but for the most part there are very few cons besides the usual wear and tear on your car (in 33 reviews)

  • Really hard work for less than minimum wage (in 27 reviews)

More Pros and Cons

  1. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Phoenix, AZ
    Current Employee - Account Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    A startup with the most incredible freedom and management I have ever experienced. You are given every resource to succeed and you feel truly valued. I feel lucky to work at Doordash.

    Cons

    It is a lot of cold calling which can be hard some days, but the company is completely transparent with their sell so you come to work each day trusting and loving the service you are selling.

    Advice to Management

    Keep hiring more great people!


  2. "Best Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time

    Pros

    If you want to be respected and valued for your work, DoorDash is the place to work. The management team are receptive to feedback and ideas.

    Cons

    The training is very intense in the begining, which can be slightly overwhelming. However, it's a great representation of how fast and growing DoorDash is and the expectation of rolling with the changes.

    Advice to Management

    Increase the one on ones to be not just with the supervisors but also the managers.

  3. "Amazing Sales Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    I have never worked at a company where the products are so easy to sell, and customers are so willing to buy. This product is unique in that we don't care if they use our competitors, frankly using our competitors is encouraged. Great benefits, great work/life balance. If you're looking for a company to put your time and effort into, DoorDash won't disappoint.

    Cons

    While the benefit offered are great, I would love for the company to cover more of the costs. While they pay for 100% of a single individual, if you have a family or a significant other, you are still paying a significant amount out of pocket. You are also expected to push for and create your own career growth opportunities. While this is getting better, many roles are specifically defined.

    Advice to Management

    Continue to evaluate the value of your employees. Continue to evaluate how you pay and reward employees. Continue to evaluate headcount. It's important to have enough people to do the job well.


  4. "This is your dream job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    This is really the best place to work, the CEO is very humble he actually care about the mission of the company and its people.

    Cons

    Some people have absolute say of your performance regardless what your actual performance is. So they better like your face, or else ...

    Advice to Management

    1. Flatten the organization
    2. Reduce power from irresponsible individuals, the company is young and certainly power in youngster are easily abuse, this needs to be transitioned into a mature responsible adults.


  5. "Exciting opportunity...experiencing a lot of growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (More than a year)

    Pros

    -Strong small company vibe (fast moving and dynamic)
    -Company is growing fast
    -Engineering problems are really interesting
    -Lots of freedom/options RE what you work on
    -Very bottom-up in terms of how work happens

    Cons

    -Still a young company, has a lot of the standard growing pains
    -HQ is in downtown SF so commute can be a bit painful


  6. "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager
    Former Employee - Senior Operations Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DoorDash full-time (More than a year)

    Pros

    - The CEO is a really smart talented guy that is very thoughtful
    - There are a lot of talented people at this company that are truly good people
    - The company is focused on the right things IMO

    Cons

    - There is very poor management at the Mid to Sr level outside of HQ
    - Ever since I joined there were people getting fired without any notification or advanced warning
    - You never truly get the resources you need to execute initiatives well
    - Company does not understand marketing in general
    - Very slow moving and competitive industry. The operational tempo is not great.
    - The company is grasping in the midst of the women in tech crisis. Really a bunch of young intense dudes and a real lack of diversity.


  7. "Dasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dasher in Orange, CA
    Current Employee - Dasher in Orange, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DoorDash full-time (More than a year)

    Pros

    Flexible hours, meet new people everyday. Can do other things while you at work and waiting for next order

    Cons

    Wear and tear on your car. Don't pay enough money for gas and time

  8. Helpful (1)

    "Lots of ownership and room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Android Software Engineer in San Francisco, CA
    Current Employee - Android Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (More than a year)

    Pros

    - Many opportunities to learn and try new things
    - Lots of ownership
    - Decent work/life balance
    - A lot of great engineers to learn from

    Cons

    - Priorities change quickly, so sometimes projects are dropped to move on something more important
    - Sometimes in a sprint there can be a heavy workload


  9. Helpful (1)

    "Engineering Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in San Francisco, CA
    Current Employee - Engineering Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    * Supportive management team as well as cross functional teams in understanding and resolving issues.
    * Attention to detail, not compromising on quality, and starting with "why"
    * At the cusp of hyper growth in the engineering org, meaning significant responsibility as well as opportunity to deliver products in backlog

    Cons

    * Benefits are still a bit lacking, IE 401k matching, commuter assistance, etc. However, this is understandable since DoorDash is a startup. As a manager, I actually respect that the company is doubling down on core priorities for now. What I'm seeing is that benefits are getting better quarter over quarter, which is a great trend!

    Advice to Management

    Keep doing what you are doing from an innovation perspective. Keep up the hiring bar, and don't compromise on quality.


  10. Helpful (4)

    "software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    - great benefits (delivery fee/gym/lunch&dinner)
    - great learning opportunities
    - fun offsite every quarter
    - you can be an owner here
    - HQ office is really nice

    Cons

    - lack cultural diversity
    - lack work/life balance
    - not enough senior engineers


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