DoorDash Reviews | Glassdoor

DoorDash Reviews

Updated May 10, 2018
137 reviews

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4.5
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Tony Xu
112 Ratings

137 Employee Reviews

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Pros
Cons
  • Sometimes the live chat is a bit unhelpful but for the most part there are very few cons besides the usual wear and tear on your car (in 37 reviews)

  • They make u wait 20-30 minutes between dashes which means u will make less than minimum wage (in 34 reviews)

More Pros and Cons

  1. "Engineering at DoorDash: high potential with the right instincts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time

    Pros

    The raw ingredients are here. The engineering staff here is high quality, collaborative, and most importantly self-aware. The company has been successful but everyone realizes that there is a long way to go and all are striving to get better.

    The team has seen an influx of more senior talent in the past year and the influence is starting to show across technical roadmaps, engineering processes, and the platform.

    Cons

    Nothing out of the ordinary for faster paced, high growth start-ups and generally better controlled.

    Advice to Management

    We've done a great job of preserving the culture during rapid growth. That isn't easy and is also at the heart of what keeps everything together in times of potentially high entropy. Let's continue to be vigilant.


  2. "Most rewarding and challenging work I've ever done."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy and Operations Manager in Atlanta, GA
    Current Employee - Strategy and Operations Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at DoorDash full-time (Less than a year)

    Pros

    True impact in what you do. The output of your work is felt within hours. This company is fast paced and making history - it's incredible to be a part of the growth with brilliant, humble colleagues.

    Cons

    Long hours, as one would expect with a start up.

    Advice to Management

    Better planned career advancement paths

  3. "Dash Team Builder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash part-time

    Pros

    The work is really flexible
    Ability to learn in multiple aspects of the company
    Lunch is paid for and snacks are available in the office
    The employees are nice and help is easy to find

    Cons

    The customer support often falls on your shoulders
    Work can be repetitive


  4. "Hard Work, Many Possibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy & Ops Manager in New York, NY
    Current Employee - Strategy & Ops Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    Great CEO, exciting work, autonomy and potential to have a huge impact.

    Cons

    None really, but make sure you carve out balance for yourself, it won't happen automatically.

    Advice to Management

    Maintain the culture in this time of immense growth and opportunity.


  5. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Phoenix, AZ
    Current Employee - Account Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    I have really enjoyed my role as an Account Executive. Training was very thorough and I have been successful in my first couple of months. The company has a great company culture and a huge plus is that they are extremely transparent when it comes to what's happening in the office or company as a whole.

    Perks and benefits are great, very typical for what I've seen with start-ups.

    I'm always learning from my peers and my managers. I really do feel like management cares about developing our career and us as individuals. The energy and support system in the office is awesome.

    Cons

    As an AE, you'll need to be able to juggle a ton of tasks at once. There's a lot of knowledge and organization behind balancing the sale and account management, but the grind is definitely worth getting paid out for it.

    Advice to Management

    Keep up the energy and keep developing your teams! We love seeing you guys work hard right along side us.


  6. "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Lead in New York, NY
    Current Employee - Merchant Lead in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    great company culture, support from management, transparency, encouragement from colleagues, good business model, etc.

    Cons

    I work in the New York office and we need a better workspace.


  7. Helpful (2)

    "Team M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at DoorDash full-time (Less than a year)

    Pros

    Team M doesn't have to do anything

    Cons

    The founders are hard to work with, if you check linked in for Team M attrition, you will realize something wrong with the upper management.

  8. "Passionate individuals and healthy work-life balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time

    Pros

    I recently joined from a consulting firm and absolutely love it here. Its like night and day in terms of work-life balance, meaningful work, and support.

    - People are incredibly passionate about their projects
    - Coworkers are always willing to go out of their way to help!!
    - Company Mission is inspiring
    - Office environment facilitates creativity, very cool office with great amenities
    - Support and Enthusiasm from everyone
    - Management is really growing and taking the right direction
    - Flexible Work Hours

    Cons

    - So many projects going on all at once due to growth

    Advice to Management

    Keep on investing in the people here, so far everything has been great and I believe it will just get better!


  9. "Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Executive in New York, NY
    Current Employee - Regional Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    DoorDash is a very transparent company. You can express your thoughts and ideas and upper management will take it into account. At DoorDash, there is room for growth and management will empower your career development to the best of their abilities. My advice is to be passionate and proactive and you'll see great results.

    Cons

    As of now, I haven't experienced any cons.

    Advice to Management

    Continue to be true to DoorDash's culture and values.


  10. "Account Executive XMB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Account Executive in Phoenix, AZ
    Current Employee - SMB Account Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DoorDash full-time (Less than a year)

    Pros

    Great management, opportunities for growth, and overall achievable goals.

    Cons

    Repetition, but that comes with all inside sales positions.

    Advice to Management

    Keep on keepin' on.


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