DoorDash Reviews

Cons

there are some app issues I would tweak a bit, but overall, no complaints

Cons

Transparency and communication from the top down

Cons

You might have to drive in unsafe weather conditions, some people don’t tip, and you may end up driving long distances for orders.

Cons

Medium amount of tech debt / weirdly structured code in certain projects. I get the feeling that DoorDash used to have a "sprint all the time" culture which led to some strange looking / suboptimal code being produced in the past. Though this does need to continue to be addressed, I will say that the tech debt is overall not terrible and is mitigated at least partially by the test suite and monitoring setup mentioned above.

DevOps tools could be better - existing tools are very useful but buggy at times. To improve this, I feel that each feature team should just maintain their own deployment pipeline/tools with some guidance from security/IT.

Lots of documentation, but no centralized location for all of it currently. Some docs are also out of date. I expect this con to be resolved relatively soon as docs are actively being moved to a centralized wiki.

No 401(k) match - I've heard that this is going to be offered soon, but I'll list it as a con for now

Cons

They constantly try to send you to areas outside of your starting zone without any extra pay. I took a delivery that was 20 miles outside of my zone for only $7.50. When I've refused to take more orders like this, my acceptance rating has gone down.

You're given a hot bag for food orders, but now they have you picking up from large grocery stores. This app was advertised and set up for food delivery, but now they have drivers lugging 60+ lbs of groceries from their car. Of course, if you refuse, your rating goes down. Good luck if you're older or have chronic pain.

There is absolutely no transparency about ratings or pay. The numbers seem to just fluctuate randomly. From what I've read, the customer ratings seem to come from a vague question about how their order was, and the customer likely doesn't know that the rating is reflected on the driver. And there is no way in the app to see what each customer is rating, commenting, or tipping. So there's no feedback on why your rating is going down, and you have to blindly trust that DoorDash is actually giving you the full tip from the customer (it's rumored that they're stealing tips, by the way).

DoorDash in my area promises you can make up to $23/hr. I've never seen more than $15.

Cons

No promotion opertunities so it’s not a good gig long term.
No benefits or perks
Pay your own expenses
Sometimes orders are late before you even accept them.
You have to make sure you track your expenses very closely because you will be surprised how little you maybe actually making per hour.

Walmart deliveries are substantially more time and work envolved for the same and most times less pay. They are also a bigger risk for missing or damaging items. Drivers don’t have the info of items only a total number which is impossable to count. If we did it would be way to much time checking every bag compared to the item. It’s too hot for that also.

Many of the drop off locations are out of town and out of the delivery zone. You can’t take a new order until you get back into your zone.

It’s hard to make minimum wage sometimes after expenses and it seems there are some shady things the app does to hurt you even more like when the app offers a bonus per delivery let’s say +3.50 with a stipulation that you have to accept a certain percentage of deliveries. You do a few deliveries then it seems to send orders in other delivery regions that are 20+Miles away, one way. It will send several of these in a row and when I decline I don’t get the pay bonus because it hurts my acceptance rate. If I accept then I will be working for $3-$5 an hour and in another town.

Cons

It is what it is

Cons

sit for hours no orders, only new drivers get orders because they have a perfect rating, senior drivers have lower rating because the restaurant late and customer gives driver low rating

Cons

-no bar of quality for c-level positions
-all c-levels are in cahoots with each other and have created an unethical culture
-ceo is arrogant and can't help complimenting himself in every meeting
-c-levels haven't had a full time gig before door dash ... all of their experience rooted in internships... they have no clue how to manage large teams
-the HR department is highly unethical and slides issues under the rug
-people around you are smart but very aggressive...all c-levels reward aggressive behavior, late night work and putting doordash before you
-the food delivery business is riddled with competitors; don't join this wartime company unless you are desiring a poor work/life balance
-be wary of the positive reviews on Glassdoor as they are doctored by recruiting team, or by c-levels
-high attrition; everyone on the product and engineering team is leaving because our backend systems are riddled with poorly written code blocks and the executive team does not want to spend time fixing broken things, rather, they want to continue building new services fast and on bad foundation. it makes product and engineers jobs difficult
-zero career ladders at doordash; if anything, your scope increases and responsibilities increase without an increase in pay, title or respect

Cons

They keep changing the Comp plan drastically. They try and spin it as if it’s in the best interest of the employees and company but in reality it’s only good for the company. Went from $3-4K a month commission to $2400ish and now we’ll be lucky to clear OTE ($1250). They don’t match 401k even though they just received $535 billion in funding and say they can’t unless they take away free food. We receive 10 days PTO a year and 3 sick days while everyone else in the company has unlimited PTO. PTO at DD is a joke.

Management is super young and just happened to have started years ago. They aren’t the most qualified and some have never had a job before but this one. Battle of the favorites here.