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DoorDash Reviews
Updated May 31, 2023
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Found 3,009 of over 13K reviews
69% Recommend to a Friend
64% Approve of CEO
Found 2,986 of over 13K reviews
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Tony Xu
1,216 Ratings
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Top Review Highlights by Sentiment
Pros
- "better than uber and lyft make good money for two weeks only all businuss goes to new drivers tips at least" (in 791 reviews)
- "Flexible hours and can work from anywhere as long as you have your phone with you" (in 624 reviews)
Cons
- "Pay is low and Doordash does not help effectively with a lot of issues drivers run into on a daily basis" (in 819 reviews)
- "The base pay is low and it can be difficult to find open shifts within bigger cities." (in 212 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of DoorDash and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Worst employee customer service ever
May 31, 2023 - Dasher (Driver) in Hope, ARRecommendCEO ApprovalBusiness OutlookPros
You can make some decent money the first two weeks when you're a brand new driver. After that forget about this sorry job.
Cons
Dasher support is the worst support I've ever dealt with. They don't care about you as a driver one bit New Dashers get all the good orders and sometimes get ALL the orders. Rating system is completely unfair.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Got to experienced different food cultures.
Cons
Waste of gas as it is expensive now.
Continue reading - Current Employee, more than 5 years★★★★★
Good not great
May 30, 2023 - Self Employed Driver in Jacksonville, NCRecommendCEO ApprovalBusiness OutlookPros
You Make your own hours
Cons
Sometimes you have low earning days and drive around wasting gas and money.
- Current Employee, more than 1 year★★★★★
Pros
Growth mindset culture with non-hierarchical structure Flexible PTO Team norm respected
Cons
Only allow lateral move for internal transfer
- Current Employee, less than 1 year★★★★★
Working for doordash
May 30, 2023 - Delivery Driver in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
work whenever you want, pays weekly and daily.
Cons
some locations can be over saturated
Continue reading - Former Employee★★★★★
Pros
decent pay and easy to withdraw money
Cons
not enough orders at all
- Former Employee, less than 1 year★★★★★
Good Company
May 30, 2023 - Customer Service Manager (CSM) in Tempe, AZRecommendCEO ApprovalBusiness OutlookPros
I really liked my coworkers
Cons
Sometimes Management but most of the time they were ok
Continue reading - Current Employee★★★★★
Pros
Dash whenever you want to
Cons
Maintenance and gas for your car
- Current Employee★★★★★
Pros
Work on your own schedule
Cons
Low pay and low offers
- Former Employee, less than 1 year★★★★★
Pros
Flexible, make your own hours
Cons
No guarenteed working hours or pay
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DoorDash Reviews FAQs
DoorDash has an overall rating of 3.7 out of 5, based on over 13,129 reviews left anonymously by employees. 69% of employees would recommend working at DoorDash to a friend and 50% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
69% of DoorDash employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated DoorDash 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at DoorDash to be management, benefits, culture and the cons to be workplace, compensation.
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