Doterra Reviews | Glassdoor

Doterra Reviews

Updated October 18, 2017
132 reviews

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3.6
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David Stirling
78 Ratings

132 Employee Reviews

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Pros
  • The work environment is very friendly and productive (in 10 reviews)

  • Great people to work with at the lower levels especially (in 9 reviews)

Cons
  • escalated call center calls which are view (in 18 reviews)

  • Low pay and unfair pay for certain work loads (in 10 reviews)

More Pros and Cons

  1. "Wellness Advocate"

    StarStarStarStarStar
    Current Employee - Wellness Advocate in Seattle, WA
    Current Employee - Wellness Advocate in Seattle, WA

    I have been working at Doterra part-time (Less than a year)

    Pros

    Great Team work, helpful, friendly, has a debt reduction program, provides advocates with information to grow, positive attitudes and can do spirit

    Cons

    The Business is what you make it.


  2. "Still growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Doterra full-time (More than a year)

    Pros

    Great people
    Approachable managers and directors
    Free quality essential oils and supplements
    A lot of room to learn and grow

    Cons

    No communication between corporate and manufacturing
    Expect to work overtime every day if you work at manufacturing
    A lot of politics between departments
    Very unorganized

    Advice to Management

    Work on facilitating communications between departments

  3. "Not Good If Looking for Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reporting Analyst
    Former Employee - Reporting Analyst
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Doterra part-time (More than a year)

    Pros

    The people are usually very nice
    Fun environment from time to time

    Cons

    They are a multi level marketing company and are notoriously poor paying.
    Seem to be about 10 years behind as far as use of technology and methodology for businesses go. If you are in the call center almost no one there knows anything about how the business world operates.

    Advice to Management

    Pay better.


  4. "Member Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment, fun place to work, flexible hours

    Cons

    pay isn't great, can be political with the management

    Advice to Management

    Pay more and help people out


  5. "Just wow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer
    Current Employee - Customer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Doterra part-time (Less than a year)

    Pros

    Nice coworkers
    You get to leave at the end of your shift

    Cons

    DoTERRA gives out thousands of dollars or free product every day to customers and peddlers, no questions asked. They can just say I didn’t like it... then boom doTERRA is sending new product completely free and the customer service reps are told to just apologize allllllll day and watch incredible amounts of money given out for free and then turn around and pay their employees $10.50 an hour. The place is ran like Nazi Germany. People are fired constantly or threatened to be.

    Advice to Management

    You focus so much on great customer service and that’s what sets you apart from other similar MLM companies... but you pay and compensate employees who are on the phones all day getting chewed out from angry members upset with constant website crashes, incorrect orders and overall scheming the top level executives incorporate... but with all of that said you pay the employees who deal with that nonsense and made you billionaires are paid $10.50 an hour and advancement is as rare as employees not fired for taking more than 2 bathroom breaks a day. Step up for your employees like you do for your members and watch who actually is drawn to your company because of real employee recomendations to their friends. Not an email that says bring your friends to a highering event and we will give you a $10 chic fillet coupon... like really? Do you care at all for those who work for you at the PG, Utah location? Corporate office? Billionaires, give members everything but the people who make it all happen barley have money for gas on a $10.50-$11 an hour pay scale. Stop being greedy!! And watch production, up-sales explode and the quality of employees who stay and ones who want to work for you. I guarantee it.


  6. "Undervalued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice place, good clean facilities

    Cons

    they seem to feel that the occasional free oil and ritzy title of doterra employee can justify less than average pay


  7. "Sr. Director, Product Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Product Marketing in Pleasant Grove, UT
    Current Employee - Senior Director, Product Marketing in Pleasant Grove, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Doterra full-time (More than 5 years)

    Pros

    Great culture. Wonderful family and work balance. Incredible opportunities to learn and grow. Very caring executive team.

    Cons

    Fast growth is a challenge to keep up with but we love it.

  8. "doTERRA is great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Doterra full-time (More than 3 years)

    Pros

    doTERRA is an awesome place to work! Lots of great employees, a positive work environment, and opportunities to advance.

    Cons

    doTERRA has a lot of great benefits, but compensation could be improved.


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Doterra full-time

    Pros

    Good place to work and it is a very friendly environment.

    Cons

    Mean people to deal with on your the phones.


  10. "production worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Doterra full-time

    Pros

    convenient hours
    highly productive team

    Cons

    the position was not an option for a career

    Advice to Management

    continue treating the employees well, happy employees means that it is a happy business.


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