Doubletree By Hilton Reviews | Glassdoor

Doubletree By Hilton Reviews

Updated January 15, 2019
692 reviews

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3.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Doubletree By Hilton President and CEO Christopher Nassetta
Christopher Nassetta
209 Ratings

Employee Reviews

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Pros
  • "Hilton Team Member travel discounts" (in 18 reviews)

  • "Great team and employee benefits" (in 18 reviews)

Cons
  • "long hours shifts or finish very late" (in 21 reviews)

  • "Working in the digital marketing sector- 7/10 ideas were rejected in fear of what upper management may say" (in 20 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    Current Employee - Food and Beverage in Detroit, MI
    Current Employee - Food and Beverage in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Doubletree By Hilton full-time (Less than a year)

    Pros

    Clean and everyone is nice. No discrimination

    Cons

    Besides getting paid every 2wk. I Haven't found one yet. When I do I'll post it


  2. "Full service hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Galveston, TX
    Former Employee - Front Desk Agent in Galveston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Doubletree By Hilton full-time (Less than a year)

    Pros

    With Double Tree being a full service Hotel, comes with more perks.

    Cons

    I don't have anything negative to say about working at Doubletree

  3. "Interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Doubletree By Hilton part-time

    Pros

    Really good hours
    the pay is really good for what it is
    they treat you really nice there
    lots of overtime

    Cons

    I don't really have many i can share at the moment


  4. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Doubletree By Hilton full-time

    Pros

    Great staff that was fully accepting

    Cons

    Rough hours and scheduling

    Advice to Management

    ---


  5. "Wedding event service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Enjoy working with the wedding party!

    Cons

    The manager just lets employees be rude other co-workers!

    Advice to Management

    Do better managing employees!


  6. "Not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Representative in Durham, NC
    Former Employee - Guest Services Representative in Durham, NC
    Doesn't Recommend

    I worked at Doubletree By Hilton full-time (More than a year)

    Pros

    Discount rates at Hilton brand hotels, provide meal during your shift

    Cons

    Low pay for the amount of work, inconsistent hours even as a "full-time" employee, poor work ethic among co-workers and instead of trying to fix this management chooses to put more work on the few people that actually do their job.


  7. "Definite pros and cons to consider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Doubletree By Hilton full-time

    Pros

    Employees in hospitality are normally great to work with. You form great relationships and they become your second family because they all truly care.

    Cons

    Hospitality does not pay well.

  8. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Doubletree By Hilton full-time

    Pros

    Great people to work with

    Cons

    Non that I can think of


  9. "Front Office Manager at Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FOM in Phoenix, AZ
    Current Employee - FOM in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Doubletree By Hilton full-time (More than 5 years)

    Pros

    Great benefits, employee retention, work atmosphere

    Cons

    You can't make every guest happy

    Advice to Management

    Continue to allow people to cultivate and grow.


  10. "Bellman/shuttle driver/front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman/Shuttle Driver/Front-desk Desk in Albuquerque, NM
    Current Employee - Bellman/Shuttle Driver/Front-desk Desk in Albuquerque, NM
    Doesn't Recommend
    Positive Outlook

    I have been working at Doubletree By Hilton full-time (More than a year)

    Pros

    It's very close to my house there are some good people to work with and it's a stable job.

    Cons

    Management needs to take more responsibility 4 things that go wrong and have transparency with employees

    Advice to Management

    Hire people that are qualified for the job as well as be transparent with all employees