Doubletree By Hilton Reviews | Glassdoor

Doubletree By Hilton Reviews

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Found 719 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
92%
Approve of CEO
Doubletree By Hilton CEO Christopher Nassetta
Christopher Nassetta
221 Ratings
Pros
Cons
  • "long hours shifts or finish very late(in 21 reviews)

  • "Working in the digital marketing sector- 7/10 ideas were rejected in fear of what upper management may say(in 21 reviews)

More Pros and Cons
  1. "Customer Service Representative"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Doubletree By Hilton full-time

      Pros

      Great people to work with

      Cons

      Non that I can think of

    • "Decent job. Limited advancement opportunities."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server/Bartender in Johnson City, TN

      I worked at Doubletree By Hilton full-time for more than 4 years

      Pros

      Flexible schedule. Decent money. Family & personal travel benefits. Usually fun atmosphere.

      Cons

      Special treatment for a few undeserved, lazy coworkers who were dishonest and manipulative. Lax standards for some employees & management.

    • "Managable"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Restaurant in Pittsburgh, PA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Doubletree By Hilton full-time for more than 2 years

      Pros

      Autonomy during work, and freedom with scheduling, good pay and benefits

      Cons

      There was a lack of communication between all areas of management

      Advice to Management

      Communicate better to each other

    • "Solid environment and pay, weak management"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barback 

      I worked at Doubletree By Hilton part-time for more than 4 years

      Pros

      Great staff, great money for part time

      Cons

      Very corporate, has its benefits but doesn't allow for flexibility on day to day work

    • "Management could be worked on, but the front desk environment was nice"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Desk Agent 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Doubletree By Hilton full-time for more than 2 years

      Pros

      Front desk manager was very flexible, honest, comfortable and real. Everyone worked as a team for the most part and we made it work.

      Cons

      Some people in a position overstep their position and boundaries. There was no respect from management. Rarely any communication

      Advice to Management

      Actually speak with the front desk to coordinate better since they are a part of the front line

    • "Work"

      StarStarStarStarStar
        Current Employee - Banquet Server 
        Recommends

        I have been working at Doubletree By Hilton part-time for more than 4 years

        Pros

        People who work there are very friendly and fun to work with

        Cons

        The hours are very inconsistent

      • "Awesome work place"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Intern in Bloomington, IL
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at Doubletree By Hilton full-time for more than a year

        Pros

        Awesome people to work with. Great for someone attending school as well. Flexible hours.

        Cons

        Can’t think of any

      • "Guest Service Agent at Doubletree by Hilton"

        StarStarStarStarStar
          Former Employee - Anonymous Employee in San Diego, CA

          I worked at Doubletree By Hilton part-time for more than 2 years

          Pros

          Fast-paced work environment, Helpful co-workers, Challenging yet rewarding guest service.

          Cons

          Upper management cares more about sales than their employees, Very little flexibility in shift adjustments.

        • "Agent"

          StarStarStarStarStar
            Current Employee - Anonymous Employee 

            I have been working at Doubletree By Hilton part-time

            Pros

            It's a good company to work for

            Cons

            Dealing with rude customers, and management

          • "Good company"

            StarStarStarStarStar
            • Overall
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Supervisor in Campbell, CA
            Recommends
            Positive Outlook
            Approves of CEO

            I have been working at Doubletree By Hilton full-time for more than 4 years

            Pros

            You will learn a lot

            Cons

            No work-life balance. You will need to work most of the weekends.

            Advice to Management

            You should hire more people to balance the agenda of everyone.

          Found 719 reviews