Dovenmuehle Mortgage Reviews in Chicago, IL | Glassdoor

Dovenmuehle Mortgage Chicago Reviews

Updated April 12, 2017
86 reviews

Filter

Filter

Chicago, IL Area

2.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
William A. Mynatt
46 Ratings

86 Employee Reviews

Sort: Popular Rating Date

Pros
  • Lake Zurich campus is nice, includes a fitness center (in 7 reviews)

  • sarting point great people work for (in 5 reviews)

Cons
  • Hard to see the vision from upper management (in 12 reviews)

  • Therefore, the pay is below average, raises are nearly non-existent or not enough to keep up with cost of living (in 5 reviews)

More Pros and Cons

  1. "A place where you can learn and grow within Mortgage Servicing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dovenmuehle Mortgage full-time (More than 5 years)

    Pros

    Working for a management team that does not micro manage, and they allow you to use your gifts and talents to get the job done. Dovenmuehle is a place that allows you to move around to different departments and this is great because you can learn many different things or find the area in mortgage servicing that is a good fit for you.

    Cons

    It would be nice to have a Schaumburg location

    Advice to Management

    I know your job is not easy but the trust you have in your employees to get the job done is greatly appreciated. Keep providing the information needed to your employees so they can be effective on their job! Keep giving them positive feed back to keep them motivated as well as informing them of areas of improvement.


  2. Helpful (1)

    "BEWARE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dovenmuehle Mortgage full-time (More than 5 years)

    Pros

    There are no pros to this company

    Cons

    They do not care about their employees. There has been over a 75% turnover rate in the last five years. Senior management only looks out for themselves. Management themselves only look to blame others for their errors. Low man on the ladder gets the axe for errors made by management.


  3. Helpful (1)

    "Bait and Switch"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in North Aurora, IL
    Former Employee - Anonymous Employee in North Aurora, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dovenmuehle Mortgage full-time (Less than a year)

    Pros

    This company is a job at best, not a career. In other words, if you are looking for a stepping stone to learning and understanding about the mortgage loan servicing business, this job may sharpen your tools. Gain the knowledge and experience, move on to more reputable establishment. This company is a burning building. Every week, new training classes and employees because of high turnover. One word, run!!!!!

    Cons

    On short notice, this company will make you work mandatory overtime before and after your shift. Training is inconsistent with the actual job duties that you have perform on a daily basis. The working environment is very negative with an enormous amount of controlling from management. In addition to the nasty smell, dirty and broken chairs, messy break rooms and outdated bathrooms. In a nutshell, just an overall bad culture throughout the facility at North Aurora office.

    Advice to Management

    Learn how to value your employees more. Management can benefit from being more approachable and friendly. Management will walk right beside you and will not speak or acknowledge you. As a result, some of the employees have taken on this same vibe as management. In all my years of working, I've never seen a culture that's so divided amongst frontline employees and management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Elgin, IL
    Former Employee - Loan Processor in Elgin, IL

    I worked at Dovenmuehle Mortgage full-time (Less than a year)

    Pros

    Everyone was friendly and helpful

    Cons

    They don't pay enough and benefits were a ok


  6. "Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Lake Zurich, IL
    Former Employee - Auditor in Lake Zurich, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Dovenmuehle Mortgage full-time (Less than a year)

    Pros

    People are friendly for the most part.
    Nice building with a caf, gym, plenty of parking.
    Free water, coffee.
    Job is what you make it; nice being able to put in headphones but you get scolded if your phone is out per company policy.
    Don't take work home with you/have to work weekends.
    Paid time off is pretty on par for everywhere else, 5 sick days accumulated throughout the year, and 5 vaca days, and goes 10 ten after first year.

    Cons

    You're just a cog in the machine, easily replaceable to them. You'll find if you just come in and get your work done you'll be fine, but don't expect praise or a pay bump. They give out 1% raises on a yearly basis, and don't have any bonuses or OT. You probably won't make a career out of this, but it's fine for recent college grads to get some experience under their belt for a year or so, but have that mindset going in.
    If you're sitting away from team leads or managers, and away from the main walk ways, with people you like, you'll have more fun. Very strict on being away from desk.

    Advice to Management

    Upgrade technology, offer more jean days, and offer to pay for the gym membership. You need to offer all the perks you can to combat apathy from employees.


  7. "Stable work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Lake Zurich, IL
    Current Employee - Assistant Manager in Lake Zurich, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dovenmuehle Mortgage full-time (More than 8 years)

    Pros

    You must be self motivated but it's good place to learn new technology and skills. There is always opportunity for improvements and any initiative is welcome.

    Cons

    Compensation is not the best. Appreciation is not part of the work environment, but you will get it from peers.

    Advice to Management

    Invest in skilled good employees and the company will save in the long run.


  8. Helpful (1)

    "Corporate Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Trainer in Lake Zurich, IL
    Former Employee - Corporate Trainer in Lake Zurich, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dovenmuehle Mortgage full-time (More than a year)

    Pros

    Nice facility, cafeteria, some nice people to work with

    Cons

    Everyone is expendable to them. They lose a lot of quality employees to managerial disengagement; however, do not care because they can always get someone else to do it for less. 2% pay raise after a year; however, no more raises after that. They promote from who they like, not who is most qualified for the position. Never once saw or met the president of the company and management is shrouded in secrecy. They do not appreciate their staff, their efforts or acknowledge their contributions. They suck.

    Advice to Management

    Wake up and take care of your employees. Do not promote from the pool of favorites. Pay people what they are worth. Find out why people leave. Pay attention to the information given at the exit interviews and fix what is broken.


  9. Helpful (2)

    "Research Rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Representative in Elgin, IL
    Former Employee - Research Representative in Elgin, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dovenmuehle Mortgage full-time

    Pros

    Friendly people. Trainers are super kind and patient.

    Cons

    Trainers lack knowledge and education to train. Management unprofessional. Management does not follow up on lower level management to ensure that they are providing guidance. Management gruff, disrespectful and lack integrity. Company focus is on mass production output, rather than investing in employee for longevity. Undesirable work environment. Ancient, broken equipment, desks and chairs. Lack of space to move, extremely tight uncomfortable spaces to work in. No cubicles for sound barriers. unkempt/unclean/stained walls & doors. Management reflects this factory type setting with demeanor and attitude.

    Advice to Management

    Montitor low level management for proper guidance to employees to, and respond timely to questions. Should ensure management has upbeat personalities, dress according to title. Display positive, energetic drive to influence employees. Ensure a well thought out coaching/follow up plan for each employee. Treat employees with respect and continue to improve skills on managing and developing employees. Improve work environment so its pleasant to work there. Be aware and concerned about employee needs. Work hard to make positive changes. Train your managers to inspire and lead. Until this happens this company will always be rated at a two star place to work.


  10. "Bittersweet"

    Star Star Star Star Star
    Former Employee - Cash Processor in Lake Zurich, IL
    Former Employee - Cash Processor in Lake Zurich, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dovenmuehle Mortgage full-time (More than a year)

    Pros

    Access to part of the mortgage industry.
    Getting my foot in the door to corporate America.
    Having a constant schedule and working first shift.

    Cons

    Not the best environment for people to work.
    Not exactly a place that helps you excell.
    No standard operating procedures or protocol.


  11. "Gain skills then move on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Lake Zurich, IL
    Current Employee - Anonymous in Lake Zurich, IL
    No opinion of CEO

    I have been working at Dovenmuehle Mortgage full-time (More than 3 years)

    Pros

    Easy to get hired with no experience, Opportunity for Advancement, Opportunity to gain skills

    Cons

    Negative environment, No accountability for poor performance, Lack of work ethic of most employees, Lack of training, High turn over,

    Advice to Management

    Raise your standards, Hold your employees accountable for their work, Offer better benefits packages,


Showing 86 of 126 reviews
Reset Filters