Dow Jones Reviews | Glassdoor

Dow Jones Reviews

Updated January 16, 2018
557 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
William Lewis
119 Ratings

557 Employee Reviews

Sort: PopularRatingDate

Pros
  • There was a good work/life balance with not very long hours (in 50 reviews)

  • Great work like balance, good benefits and flexibility to work from home or at other offices when traveling (in 52 reviews)

Cons
  • Senior management is selfish, rude, and do not even talk to their junior-level employees (in 22 reviews)

  • Upper management has no idea about what goes on or maybe they just don't care (in 22 reviews)

More Pros and Cons

  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Development Consultant in Paterson, NJ
    Current Employee - Applications Development Consultant in Paterson, NJ
    Recommends

    Pros

    Very healthy approach to Work/Life Balance, friendly and casual environment. Company promotes and encourages creativity and initiative. Lots of opportunities to advance within the company.

    Cons

    Their cafeteria food is pretty good and relative inexpensive so it's easy to gain weight, but then they do have Gym on site

    Advice to Management

    None


  2. "Join this firm, if you do not have any growth needs..........."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Development Consultant in Princeton, NJ
    Former Employee - Applications Development Consultant in Princeton, NJ
    Doesn't Recommend

    Pros

    Union work force, even for Technology. So, there is a certain amount of job security

    Cons

    There are very few avenues of growth, especially if you are part of the union. Most employees in IT have no choice, but to be part of the Union. The result is a stagnant job and the usual inflation indexed raise.

    Advice to Management

    The senior management needs to takes steps to either get rid of the union or move people into management. As a unionized IT worker, I felt that although, my work was always admired, I had a tough time finding growth in the firm.

  3. "Good place to work; great benefits, well respected company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Executive in Atlanta, GA
    Current Employee - National Account Executive in Atlanta, GA
    Recommends

    Pros

    Great benefits, working for a highly regarded paper as The Wall Street Journal

    Cons

    Just acquired by News Corporation, not a downside but not sure of what will happen in the future. Hopefully poised for future growth.

    Advice to Management

    Nothing


  4. Helpful (1)

    "Hardly a happy soul in IT."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Jersey City, NJ
    Current Employee - IT Manager in Jersey City, NJ
    Doesn't Recommend

    Pros

    The Dow Jones and Wall Street Journal names. The possibility that new ownership (Rupert Murdoch) can turn things around.

    Cons

    Little to no advancement in the IT world. Major outsourcing to overseas companies has impacted multiple IT departments. The best staff left long ago and talented prospects look elsewhere. There is a general sense of malaise across IT.

    Advice to Management

    Reducing the quality of the IT infrastructure reduces the quality of the brand.


  5. "Nice place to work, not a great place to earn a living."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Copy Reader in Jersey City, NJ
    Former Employee - Junior Copy Reader in Jersey City, NJ
    Recommends

    Pros

    A convivial work environment, with smart and interesting co-workers.

    Cons

    Altogether poor compensation. Salaries start low and pretty much stay that way.

    Advice to Management

    Senior management should push for higher salaries for hard working writers. Less than $40K is not livable for most adults in the tristate area.


  6. "A good place to dig in."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Princeton, NJ
    Current Employee - Project Manager in Princeton, NJ
    Recommends

    Pros

    The level of technology we employ, the scope and scale of web applications we develop and support.

    Cons

    Not very agile in developing new products and services, not very receptive to new ideas at a senior management level.

    Advice to Management

    Take more risks.


  7. "A Great Place, But Now What?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends

    Pros

    Professionalism of collegues. Folks are smart, courteous and helpful

    Cons

    Unclear future after News Corp. takeover. Vision isn't being communicated well directly to employees.

    Advice to Management

    Let folks know what the plans are!

  8. Helpful (2)

    "Low morale and no growth opportunity are not great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Princeton Junction, Mercer, NJ
    Current Employee - Technical Consultant in Princeton Junction, Mercer, NJ
    Doesn't Recommend

    Pros

    This company makes a good entry level, foot in the door type of position. The best reasons to work for Dow Jones are the benefits, however, the benefits deteriorate a little more each year so I am not sure how much longer this statement will hold true. It is a great place to meet and network with technical personnel. Unfortunately, the truly talented individuals aren't recognized and are either laid off or they find much better jobs elsewhere.

    Cons

    Dow Jones has been rapidly replacing loyal, talented and extremely knowledgeable people with overseas outsourcing companies. This pretty much eliminates the possibility of growth potential within the organization although management will try to convince you otherwise by saying the positions they are laying off are not management positions therefore you can still be promoted to management. The issue with this is that most technical people don't want to be managers, directors or supervisors, they want to be hands on technicians. This also works to the companies advantage because management levels and higher are not in the safety net of the union. By replacing most of the union employees, and therefore the union representatives, they are decreasing the effectiveness of the union which will in turn lead to contracts that are beneficial only to the company and not the few remaining employees. This leads to a quick deterioration of the "great benefits" that the company is known for.

    The other downside of IT at Dow Jones is the model in which they employ for their IT department. They employ a service oriented model where other departments have to go through a ridiculously complex process to order a particular service. There is no collaboration or working relationship between the requestor and the individuals fulfilling the request and you most likely won't get the same individual again for the next request. This also means that each group has a very specialized function and there is often contention with other groups who can provide the same function but can't since that function hasn't been assigned to their group. For example there is a team of corporate only system administrators who's only job is to build servers for corporate functions such as email. These sa's do not administer email or anything associated with email, their only role is to build and maintain the hardware and os on those corporate servers. Another group is not allowed to touch the hardware or os of that server in anyway, but they administer exchange on that server. So, if exchange hangs, they cannot reboot the server, they have to go through this ridiculously complex process to have the other system administrator reboot the server.

    This also explains why it is so easy for Dow Jones to outsource these individuals. These individuals didn't have any room for growth outside of their one specialized function assigned to their group.

    Advice to Management

    We have proven that outsourcing is not effective time and time again. The amount of time that managers of the outsourced groups spend, and the other groups spend fixing issues caused by outsourced companies, far exceeds the cost saving benefits of using an outside company. Outsourcing companies have an extremely high turnover rate and the knowledge needed to create a unique and well thought out and thouroughly planned product is just not possible to obtain by outsourcing.

    In the instances where outsourcing is in fact beneficial, such as customer service which has a high turnover rate as it is, then why not employee a US based company to avoid the language barrier and to keep Americas economy strong? What happens when our children grow up and can't find entry level jobs in this country to break into the job market?


  9. Helpful (1)

    "So-so job, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Editor in Jersey City, NJ
    Current Employee - Copy Editor in Jersey City, NJ

    Pros

    Pay, benefits, reasonable security (though who knows how long that will last). Some of the managers are nice.

    Cons

    Advancement is tough, and the work can be monotonous. Some of the managers are petty tyrants.

    Advice to Management

    Stop rearranging chairs and do something. The latest reorganization (by function rather than expertise) may not be the best way to go. It's certainly not good for careers.


  10. Helpful (1)

    "So much awesome potential.. so little genuine effort... virtually no pragmatics or trust."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technologist in Princeton Junction, Mercer, NJ
    Current Employee - Technologist in Princeton Junction, Mercer, NJ

    Pros

    There is plenty of potential if the company could realize its true destiny. There is plenty of funding if the company understood how to focus and deliver. There are tons of smart people who make work enjoyable and productive despite the many harsh realities that stand in the way of true progress.

    Cons

    Its very old-school bureaucratic in organization and expectations. The "company "talks big on thought-leadership, change, agility, and progress, but it doesn't step up to the plate, consistently. There is more fear of change and progress, and less desire to learn and grow than any of its potential competition.

    Advice to Management

    Realize that Technology IS Business and that the future of publishing is to build strong knowledge centers with thought-leaders driving a strategic agenda... Stop trying to control change and embrace it as well as those who genuinely understand how to bring it about...


Showing 557 of 606 reviews
Reset Filters