Dow Jones Reviews | Glassdoor

Dow Jones Reviews

Updated October 17, 2017
546 reviews

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Pros
  • There was a good work/life balance with not very long hours (in 49 reviews)

  • Great work like balance, good benefits and flexibility to work from home or at other offices when traveling (in 51 reviews)

Cons
  • Senior management is selfish, rude, and do not even talk to their junior-level employees (in 22 reviews)

  • Upper management has no idea about what goes on or maybe they just don't care (in 22 reviews)

More Pros and Cons

  1. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Princeton, NJ
    Current Employee - Customer Service in Princeton, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Dow Jones full-time (More than a year)

    Pros

    Nice campus, free coffee and tea

    Cons

    Upper management has no idea about what goes on or maybe they just don't care. The titles for Upper Management change every few months and they only promote each other. The management team in general is very unprofessional and inexperienced. They do not speak or care to interact with the lower level employees. They treat certain positions as if you have to be a member of some "exclusive club" to get promoted. Getting a promotion is impossible unless you are friends with management or a brownnoser. In this case they will create a position for you. Management also loves to groom employees for positions that are posted. They will interview those who applied but it’s obvious who’s getting the position.
    Management is intimidated by lower level employees with experience. Their egos are too big to allow lower level employees get promoted and work beside them and come up with solutions they cannot come up with. But...will create "project after project” asking lower level employees to come up with solutions (that they are paid to come up with) and then present the employee’s ideas as their own and rewarding the employee with a pen or a hat.
    HR is horrible and doesn't follow the code of conduct nor do they follow up with employee concerns. They warn management when an issue is brought against them and coach management on how to get out of it, never backing the employee.
    This place is very unethical. And the pay is horrible

    Advice to Management

    Stop being intimidated by your lower level employees who have business knowledge and experience and promote those who are qualified. A company's success is based on knowledgeable, qualified and success driven individuals not egotistical maniacs


  2. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Princeton, NJ
    Current Employee - Customer Service in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dow Jones full-time (More than a year)

    Pros

    The only good thing is the benefits and some of the people.

    Cons

    So many! Dont pay enough, management uses favortism to promote so if you aren't on thw inner circle forget it! You are going no where! If you challange them in anyway, you will get in trouble for it. You cant speak your opinion or you will get in trouble. Recruiting lies to get you to accept and then when you are hired, its different than what you are told. It doesn't matter how much experience you have, they pay you crap! And the union barely helps! I pay for nothing because they never get back to you! Don't waste your time. No room for advancement , doesnt pay well, doesnt gibe good raises. No matter how hard you work if you dont suck up to mamagement, you will never move up!

    Advice to Management

    Stop basing promotions off if favortism! Base raises off of work and stop giving us crap pay!

  3. "My temp work job here was above and beyond my expectations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - News Assistant in New York, NY
    Former Employee - News Assistant in New York, NY
    Recommends
    Positive Outlook

    I worked at Dow Jones part-time (More than a year)

    Pros

    Everything-people, pay, quality of Barron's News

    Cons

    There are no cons here.


  4. Helpful (3)

    "Customer Experience Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dow Jones full-time

    Pros

    Everyone thinks this is a "prestigious" company so it will look good on your resume.

    Cons

    Customer Experience managers have NO experience whether it be work or education they lack that and common sense. They are selected through favoritism and the management styles are purely unprofessional. You have "Senior VP's" who gossip with associates worst than the associates gossip with each other. The titles for upper management changes every 3 months yet the quality of their skills remains the same, poor. The HR department does not remain neutral and/or support the Dow Jones code of conduct. This company will only get worse before it gets better and for that to happen they must remove the cancer. Professionalism and ethical conduct starts from the top and when the managers do not display that themselves then it speaks volumes to the employees.

    Advice to Management

    Turning a blind eye will only lead to a downward spiral.


  5. "Corporate & Poor Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dow Jones full-time

    Pros

    Benefits of healthcare, pension, gym. You will learn heavy work politics in a very corporate setting. Looks good on resume. CEO is great but other senior leaders are blind to the dissatisfaction of all teams.

    Cons

    Inner circles mean very hard to progress without having the correct contacts. Due to underperformance all teams in a constant state of flux and "re-org" so very little job security or satisfaction. Senior leaders sit elsewhere and do not associate with the core teams. Revolving door due to very poor VP level management.


  6. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dow Jones full-time

    Pros

    Good for exposure, multiple teams, mature process and various software exposure. options for intra-company transfers

    Cons

    Often budget cuts, difficult to get appraisals and higher roles.


  7. "Delivery Solutions Manager / Product Development Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dow Jones full-time

    Pros

    Progressive, innovating and exciting place to work.

    Cons

    Too many organizational changes within tenure at the firm.

  8. "Reporter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reporter in New York, NY
    Current Employee - Reporter in New York, NY
    Recommends
    Positive Outlook

    I have been working at Dow Jones full-time (More than a year)

    Pros

    Good benefits, flexible schedule, great working environment with employee discounts and activities

    Cons

    Needs better communication about company's short term goal.


  9. "Great Work/Life Balance and Management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Planner in New York, NY
    Current Employee - Sales Planner in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dow Jones full-time (Less than a year)

    Pros

    Great, global media company with a great reputation. Managers and VPs are all very helpful when it comes to career advancement. Great work like balance, good benefits and flexibility to work from home or at other offices when traveling.

    Overall, it's been an absolute pleasure to work for WSJ. This is one of the few jobs where I've been excited to wake up and go to work every day.

    Cons

    My department was very understaffed, and execs refused to hire until more senior positions were filled.

    Advice to Management

    Management needs to assess hiring holds based on department rather than on overall company structure. If we do not have enough support in strategic planning & delivery, campaigns will suffer.


  10. "ANALYST Global Finance operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Princeton, NJ
    Former Employee - Analyst in Princeton, NJ

    I worked at Dow Jones full-time (More than 3 years)

    Pros

    Great work environment, Work life balance good, Great people to work with, Close to hom

    Cons

    No overtime, Job inconsistency, Sometimes little management, Low pay


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