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DraftKings

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DraftKings

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DraftKings Customer Service Representative Reviews

Updated Sep 30, 2021

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Found 6 of over 296 reviews

4.6
100%
Recommend to a Friend
100%
Approve of CEO
DraftKings CEO Jason Robins
Jason Robins
2 Ratings

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Ratings by Demographics

This rating reflects the overall rating of DraftKings and is not affected by filters.

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  1. 5.0
    Current Employee

    Love it

    Sep 30, 2021 - Customer Service Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for really care about employees

    Cons

    So far none, has been a great experience!

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    N/A

    Sep 12, 2021 - Customer Service Representative in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO, bonuses, and stocks.

    Cons

    Lot of work and high expectations

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  3. 5.0
    Current Employee, more than 1 year

    Customer Experience Associate

    Jun 15, 2021 - Customer Service Representative in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, great culture, decent pay/benefits, overall great company with lots of opportunities

    Cons

    Bad shifts at times, organization could improve in many areas

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    DraftKings Response

    Employer Branding Manager

    Thank you for your candid review. It is very motivating to hear constructive and positive feedback!

  4. 5.0
    Current Contractor

    Fast paced fun

    Apr 7, 2021 - Customer Service Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people and the perks

    Cons

    Onboarding could use some work

    1 person found this review helpful
  5. 5.0
    Current Employee, more than 1 year

    Amazing Company

    Jan 15, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall care for employees Great Benefits Awesome Perks Great People

    Cons

    Lack of opportunities to grow

    1 person found this review helpful

    DraftKings Response

    Senior Recruitment Marketing Specialist

    Thanks for your review! If you have concerns regarding career opportunities at DraftKings, please connect with your direct manager and HR Business Partner. DraftKings has a track record of CX employees progressing into different parts of the business. We want to ensure you feel included. Again, reach out to them and let us know how to continue improving your DraftKings experience. Jason

  6. 4.0
    Current Employee, more than 1 year

    AM

    May 29, 2021 - Account Manager in Sofia, Sofia (city)
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are very good professionals working there

    Cons

    Lack of transparency of priorities and planning.=.

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    DraftKings Response

    Employer Branding Manager

    Thank you for your candid review. We encourage open conversation and if you feel there are things to improve in your team, please talk to your HRBP and they will do their best to support you!

Viewing 1 - 6 of 6 English Reviews

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