DreamHost Reviews | Glassdoor

DreamHost Reviews

13 reviews

Filter

Filter

Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dallas Kashuba & Michael Rodriguez
2 Ratings

13 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (1)

    "Great Work/Life Balance. Management Needs Pruning."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brea, CA
    Current Employee - Anonymous Employee in Brea, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DreamHost full-time (More than 3 years)

    Pros

    Probably the best company I've ever worked for. Decent pay, wonderful benefits, flex schedule and hip management. The company even caters lunch to all offices twice a week.

    Cons

    Resources are limited. Team management could be stronger. While the recent re-org helps hold management accountable, it also encourages silos between departments.

    Advice to Management

    Have the founders go back to managing products, and hire a CEO again. I'd also suggest putting as much trust into your leads as you do your management, and start to enforce accountability.


  2. "Some good, some bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Los Angeles, CA
    Former Employee - Systems Administrator in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DreamHost full-time (More than 3 years)

    Pros

    Some really good people. Lots of really smart people. Company really likes to spoil its employees in some ways (catered lunches, snacks, drinks, outings, etc...). Decent communication within the company. Fairly transparent culture both within and without the company.

    Cons

    Office politics, behind-the-scenes personal drama, and a few managers who have no clue how to manage.

    Advice to Management

    Listen to your team, and shoot straight.


  3. Helpful (1)

    "Great Democratic Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Brea, CA
    Current Employee - Technical Support Representative in Brea, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    DreamHost Social Hour, fun place to work with values! They don't take themselves too serious.

    Cons

    Management sometimes say they want "team members" to have a voice, but often they feel not heard.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fun culture and passionate employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brea, CA
    Current Employee - Anonymous Employee in Brea, CA
    Recommends
    Approves of CEO

    Pros

    DreamHost is really quite a relaxing place to work at, and the hours are flexible for many positions. The company makes its fun, "startup-y" culture a priority, as evidenced by the ping-pong and foosball tables. Great people to work with too, they all seem to love what they do. There are definitely many opportunities to interact with all the employees both at the Brea and LA offices.

    Cons

    Salary was a bit lower than average. Also, not much diversity around the office, but that's Orange County for you.


  6. Helpful (5)

    "a company that cares about the bottom line, and not much else."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Brea, CA
    Former Employee - Technical Support Representative in Brea, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DreamHost full-time (More than 5 years)

    Pros

    Fun and interesting work environment. Coworkers are easy to talk to and are passionate about what they do. The company was listed as one of the top workplaces in California for three years in a row (based on employee feedback), but they haven't been able to maintain that status the past few years for good reason.

    Cons

    Management seems to only care about numbers and the bottom line. The company seems to neglect quality of service and treats employees and customers like a herd of cattle. Management would rather herd customers through the system rather than giving customers individual attention. Management has made some poor investments in the past that has caused employees to suffer as a result. The company was listed as one of the top workplaces in California for three years in a row (based on employee feedback), but they haven't been able to maintain that status the past few years for good reason.

    Advice to Management

    Practice what you preach. If you truly care about customers and employees experiences with the company, don't treat them like cattle. Loosen up on quota demands. Give customers better resources for help and instructions. Provide better technical documentation for employees and customers.


  7. Helpful (6)

    "Great people to work with and learn about Linux hosting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Los Angeles, CA
    Former Employee - Tech Support in Los Angeles, CA
    Recommends

    Pros

    The people are real friendly, and are always willing to help. You can always request time off or sick days as long as you explain briefly why. They provide snacks & drinks, a foosball table to take your frustrations on as well as a pool table. Very friendly environment, with freedom to do what you want with your computer set up (install anything as well as install whatever OS you decide). Desks are NOT cubicles, which of course makes it feel less like a slave environment, and some La-Z Boy chairs. Very relaxed place to work. Ability to work from home some days, and you can chose to work on holidays for half the day at home as well. For pregnancies, they give you 4 weeks paid off, and 4 weeks working from home which is a lot more than any other place I've worked at.

    Cons

    The starting pay was a little below average in my opinion, but I suppose it makes up in the amount of benefits and perks that you receive (like Health, Dental & Vision).

    Advice to Management

    They were glad to help you out and would help you personally if you fell behind in your daily numbers. Are always flexible to assist you with any problems that you may have, like hours or days worked.


  8. "Overall good small/medium business to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - relaxed culture
    - defined cultural values that are not corporate buzzwords
    - fun office environment
    - very good training for new hires
    - lots of smart people
    - leadership open to feedback
    - unique and interesting small benefits beyond the typical expected HR
    - occasional unexpected bonus pay (a couple times a year)
    - growing company (important if you expect to have raises every year)

    Cons

    - pay is below market for several roles
    - a few bad apples (wondering why they haven't been managed out yet)
    - leadership is good but could provide more information/communication on the long view and regular status updates, and could benefit from more formal management/leadership training
    - many people complain privately or offhand about things that need resolving but don't feel comfortable saying it out loud to the whole group, which is strange for a company that has Shameless Honesty as a cultural value.

    Advice to Management

    Continue to grow and learn and try new ways of connecting with and leading your teams. Communicate more. It's rare to find a person anywhere who over-communicates to their employees.


  9. "Good culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Culture
    Activities
    Environment
    Adult parties
    Good for a starter company

    Cons

    Pay
    Hours
    Dedication requested
    No family parties
    No room for advancement


  10. "Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DreamHost full-time

    Pros

    The four co-founders are awesome and ran the business in a very open, flat environment that included hard work and a lot of fun! If you love a non-corporate culture in a mid-sized successful company that gets it right then DreamHost could be an excellent fit.

    Cons

    They brought in a CEO to run things about 6 months before I left and things changed a bit as he brought a more corporate, VC style to management and brought in some of his own people. The stock buy program is a bit convoluted, not straight forward so make sure you ask about how that works.

    Advice to Management

    Stick to the roots of the culture it's been successful for 20 years. Continue to look for ways to grow the business with new divisions and products.


  11. "Enjoyable work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at DreamHost full-time

    Pros

    Relaxed and fun work environment. Free food on certain days. Learn something new everyday.

    Cons

    Internal tools are outdated. Management can be hard to work with at times.

    Advice to Management

    Focus on training employees. Be more understanding of the situation.


Showing 13 of 13 reviews
Reset Filters