DreamHost Reviews | Glassdoor

DreamHost Reviews

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Found 22 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
62%
Approve of CEO
Dallas Kashuba & Michael Rodriguez
8 Ratings
  1. Helpful (2)

    "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Support in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DreamHost full-time for more than 2 years

    Pros

    Paid health insurance lunch provided snacks provided drinks provided foosball/ps/xbox in the break room everyone is chill and minds their own business always fast paced

    Cons

    workload can be a bit heavy at times but when you sum up all the benefits you get its worth it.

    Advice to Management

    keep up the good work. I would have stayed but moved out of the country!

    DreamHost2019-01-26
  2. Helpful (4)

    "A frustrating environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at DreamHost full-time

    Pros

    Good insurance options Plenty of great people An industry with some exciting challenges and opportunity

    Cons

    Unreliable leadership Lack of communication Minimal room for growth unless you play politics

    DreamHost2019-03-29
  3. Helpful (3)

    "Go Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DreamHost full-time

    Pros

    Benefits, offices, and depending on what you do, pay.

    Cons

    No vision, no innovation, no accountability, no logical ideas. The company had its moment in the sun about a decade ago. The ‘leaders’ of the company have no real work experience nor perspective. This generally leads to ego-based groupthink that is comprised of loud, irrelevant ideas that have become the culture of the company. There are no defined roles, everyone does whatever. There are also no goals for this year...

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    Advice to Management

    Clean house and get some people who want to build something great. Get some perspective. Remixer, really?

    DreamHost2019-04-03
  4. Helpful (1)

    "Great Company to work and grow with and awesome co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DreamHost full-time

    Pros

    The company offers an awesome work culture and benefits are generous.

    Cons

    Pay is somewhat low but that's made up by benefits

    DreamHost2018-10-04
  5. Helpful (4)

    "Poor management and toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Support Representative in Brea, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DreamHost full-time for more than 6 years

    Pros

    Free lunch once a week, paid benefits, casual work environment, snack bar.

    Cons

    Everyone in management are friends and watch each others back. Most of them don’t care about low tier employees and those employees suffer because of that. Livechat/tech support is terribly managed. Lots of key developers have been leaving as well and DreamHost’s answer is to out source development. They try to look like a forward thinking company but really the DreamHost ship is sinking. HR has no clue what they are...

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    Advice to Management

    Honestly, replace most of your management team. Most of them are there because of seniority and not because they are good at their jobs. Start running the place like a company and remove those that are just holding you down.

    DreamHost2018-10-20
  6. Helpful (2)

    "if you are learning not the place to do it"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee 

    I have been working at DreamHost full-time

    Pros

    free lunches once a week, and free snacks and drinks

    Cons

    you must be a intermediate to advanced to thrive , entry level is left to sink

    DreamHost2018-07-27
  7. Helpful (7)

    "Live chat drains you mentally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Approves of CEO

    I worked at DreamHost full-time

    Pros

    Cool work environment cool co-workers great benefits

    Cons

    Terrible pay compared to UB or any other department. Live Chat handles everything from sales, dreampress, wordpress, to dedicated servers and some cloud issues yet the pay is way below average. The abuse you get from customers daily is not worth the benefits dreamhost offers. Management on your back 24/7 for not meeting quota or your goals adds on to the stress of the Job. Just like the previous review management only...

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    Advice to Management

    Get rid of that stupid quota and increase the pay for your vets. You treat your employees good you get good results.

    DreamHost2018-02-15
  8. Helpful (5)

    "Cool company but probably not where you want to go for quality work or advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Administrator in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DreamHost full-time for more than 4 years

    Pros

    * Some really cool people * Great halloween and holiday parties * Somewhat flexible schedule

    Cons

    * Several key management personnel and many underlings have a coke/drug/party problem. * Executiveship is a bro club, be prepared to be the cool likable guy to try to move up * Pay is good if you're just starting in your career but it gets pretty bad pretty quick if you have any sort of experience. They don't pay market rates for their developers, engineers, or advanced IT staff. * The platform is an absolute mess....

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    Advice to Management

    Half the people in the company want to go back to the roots, the other half want to work at a mature tech company.. ya'll need to pick what you want to be and develop a set of guiding principles to take the company forward. Also, kick out the bad seeds, no matter their position in the company..

    DreamHost2017-12-02
  9. Helpful (1)

    "Overall good small/medium business to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DreamHost

    Pros

    - relaxed culture - defined cultural values that are not corporate buzzwords - fun office environment - very good training for new hires - lots of smart people - leadership open to feedback - unique and interesting small benefits beyond the typical expected HR - occasional unexpected bonus pay (a couple times a year) - growing company (important if you expect to have raises every year)

    Cons

    - pay is below market for several roles - a few bad apples (wondering why they haven't been managed out yet) - leadership is good but could provide more information/communication on the long view and regular status updates, and could benefit from more formal management/leadership training - many people complain privately or offhand about things that need resolving but don't feel comfortable saying it out loud to the...

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    Advice to Management

    Continue to grow and learn and try new ways of connecting with and leading your teams. Communicate more. It's rare to find a person anywhere who over-communicates to their employees.

    DreamHost2016-07-20
  10. Helpful (2)

    "Great Work/Life Balance. Management Needs Pruning."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brea, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DreamHost full-time for more than 4 years

    Pros

    Probably the best company I've ever worked for. Decent pay, wonderful benefits, flex schedule and hip management. The company even caters lunch to all offices twice a week.

    Cons

    Resources are limited. Team management could be stronger. While the recent re-org helps hold management accountable, it also encourages silos between departments.

    Advice to Management

    Have the founders go back to managing products, and hire a CEO again. I'd also suggest putting as much trust into your leads as you do your management, and start to enforce accountability.

    DreamHost2016-06-22
Found 22 reviews