Dreyfus Reviews | Glassdoor

Dreyfus Reviews

Updated 5 Jul 2019

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Found 26 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
26%
Recommend to a Friend
62%
Approve of CEO
Dreyfus CEO Jon Baum (no image)
Jon Baum
9 Ratings
  1. Helpful (1)

    "Very rewarding experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dreyfus

    Pros

    The best reasons to work here are the people. The work environment is nice. Good benefits. Room to advance and grow.

    Cons

    Very fast paced office. Certain deadlines need to be met, so therefore overtime is required. Can be very stressful.

    Dreyfus2015-03-18
  2. "Do Not Work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Client Service Representative in Uniondale, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dreyfus full-time for more than a year

    Pros

    The training program gets you licensed. You gain basic knowledge of mutual funds.

    Cons

    Very out dated systems, not an industry leader in investment management. The place has not changed since the 1980’s. Extreme micromanagement.

    Advice to Management

    Outsource the call center it will save money and provide better hours for clients.

    Dreyfus2019-07-06
  3. Helpful (1)

    "Hostile Call Center Training & Mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Associate in Uniondale, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Dreyfus full-time for less than a year

    Pros

    The non call center staff are friendly.

    Cons

    Trainers and Floor Managers yell and humiliate staff. High turnover rate. Floating 30 minute lunch breaks so you can’t schedule interviews to leave.

    Advice to Management

    The call center job is easy. 33% turnover is due to hostile work style by Trainers and Floor Managers. Boiler rooms were in the 80’s.

    Dreyfus2019-01-18
  4. "Great place to work... need to figure out direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dreyfus full-time

    Pros

    Great co-workers, strong team oriented atmosphere

    Cons

    Constant change with leadership roles/personnel.

    Dreyfus2018-04-06
  5. Helpful (2)

    "Senior Client Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Dreyfus full-time for more than a year

    Pros

    -Great Training program & gained customer service experience

    Cons

    -Micromanaged -Management did not care much about employee morale

    Dreyfus2018-03-16
  6. Helpful (2)

    "Internal Wholesaler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internal Wholesaler in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dreyfus full-time

    Pros

    Work Life Balance, friendly work environment

    Cons

    Lack of direction, poor management, constant changes to compensation

    Advice to Management

    Stop playing favorites and learn how to lead by example.

    Dreyfus2018-01-09
  7. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dreyfus full-time

    Pros

    Good people. Easy work environment.

    Cons

    Mergers mergers mergers mergers mergers

    Dreyfus2017-12-12
  8. "Good place to start off"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Dreyfus full-time

    Pros

    Great people, friendly working environment.

    Cons

    Slow to adapt and change to trends

    Dreyfus2017-02-03
  9. Helpful (2)

    "Senior client specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Client Specialist in Uniondale, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dreyfus full-time for more than a year

    Pros

    Great benefits with a generous 401k match that vests immediately. Also a small additional 401k contribution that Dreyfus provides but you must wait 3 years for it to vest. Great place to learn how to service clients and they also provide you with your series 6 and 63 that they pay for and sponsor

    Cons

    Micromanagement is a constant issue with this place. More emphasis on avoiding all risk no matter how reasonable over growing the client base

    Advice to Management

    Stop acting like maintaining client base is good enough. We need to grow as a firm to survive in Long Island. Stop being afraid to take a risk because by taking no action you guarantee the operation will be in India regardless.

    Dreyfus2016-08-07
  10. "Executive Administrative Assistant"

    StarStarStarStarStar
    Executive Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dreyfus

    Pros

    Great atmosphere and people. Company cared about its employees.

    Cons

    Sometimes not enough lead time to get things done.

    Advice to Management

    None

    Dreyfus2015-08-09
Found 26 reviews